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Managing People

Are You Learning Too Much at Exit Interviews?

Jeffrey Sharlach | Posted 10.09.2014 | Small Business
Jeffrey Sharlach

I would frequently do exit interviews with professional staff who resigned to take jobs elsewhere and was often astounded by some of the things I heard. "Did you ever mention this to anyone?" I would ask. Almost always the answer was no.

How You Handle Sick Days Tells Your Boss A Lot

Jeffrey Sharlach | Posted 09.09.2014 | Business
Jeffrey Sharlach

Martyrdom is good for those with saintly aspirations but if you've chosen a career in business, I'm guessing that's already a pretty unlikely goal. If you're not in a condition to come to work, please stay home.

Taming Your Inner Control Freak: Why Letting Go Can Help You Stay in Control

Susan Steinbrecher | Posted 08.25.2014 | Business
Susan Steinbrecher

In business -- just as in life, we have to accept that there are going to be some things that we do not have control over. But our attitudes, emotions and behaviors -- these are the things that we can influence.

What Do You Want To Be When You Grow Up?

Megan McDonough | Posted 08.05.2014 | Business
Megan McDonough

The dreaded question of What should I do with my life? is a common one. From childhood to adulthood, we ask it of ourselves and others ask it of us. The decision can be tortuous.

Why the Millennials' Parents Will Continue to Stay Involved in Their Kids Lives at Work... and Why That's a Good Thing

Haydn Shaw | Posted 03.23.2014 | Parents
Haydn Shaw

We can deal with generational differences more effectively if we understand that Millennials are the product of the most educated parents in history. I get it; helicopter parents need to come down to earth. But get this, we involved parents are not going away.

Being a Good Manager: Overcoming 5 Common Myths

Sara Gershfeld | Posted 02.01.2014 | Business
Sara Gershfeld

Especially for individuals who have started a business and end up hiring employees and becoming managers, here are five simple myths of managing that will help you turn around the way that you supervise your employees.

How to Deal With an Employee Who Needs to Leave

Heather Huhman | Posted 10.02.2013 | Business
Heather Huhman

It's never an ideal situation when you're stuck with an employee you cannot stand working with. Whether it's because of their work ethic or their character, sometimes you will realize you have an employee who you wish would just quit.

Leading People in an Anxious World

Karen Firestone | Posted 08.07.2013 | Business
Karen Firestone

As managers, we must be sensitive to our employees' fears and anxieties, which themselves reduce productivity and satisfaction, while also being aware of what that means financially.

Leading More by Talking Less

David Peck | Posted 06.03.2013 | Business
David Peck

Who in your organization knows the most about how to make it better? Generally, it's not the managers or leaders -- it's the people doing the actual work.

Effective Change Management: The Five Critical Steps

Ray Gagnon | Posted 06.02.2013 | Business
Ray Gagnon

You wouldn't blink if someone told you they needed to do a better job managing their company's "budgeting" process or "manufacturing" process, would you? But managing a "change process"?

A Framework for Turning Individuals' Strengths Into Team Synergies

George Bradt | Posted 11.27.2012 | Business
George Bradt

Employees perform at different levels, when on different teams, in different situations with different people. Why do so many leaders spend so little time looking for synergies on their teams and so much time looking at individual performance?

Five Steps to Getting the Truth Your Employees Will Never Tell You

Ted Harro | Posted 11.18.2012 | Business
Ted Harro

It's strategy season and what you most need now is the truth. Here's the bad news: No one tells you the truth.

Turning a Problem Into an Opportunity

Ron Ashkenas | Posted 09.02.2012 | Business
Ron Ashkenas

Given the uncertainty of the federal government budget and marketplace, we won't know the outcomes for these two companies until sometime next year. In fact it's quite possible that both managers will be forced to hunker down and shrink their company's footprints.

Why Strategies Go Off the Rails

Ron Ashkenas | Posted 07.22.2012 | Business
Ron Ashkenas

Have you ever been in a situation where everyone seemingly agrees on a particular strategy, but somehow it never happens?

The Paradox of High-Potential Employees

Ron Ashkenas | Posted 06.25.2012 | Business
Ron Ashkenas

To retain high-potential employees, the conventional wisdom is deceptively simple: identify, develop, and nurture them. But translating this into action is much more difficult.

Great Leaders Use the Power of Dreams

Ron Ashkenas | Posted 06.12.2012 | Business
Ron Ashkenas

Part of a leader's job is to help employees connect to and relate to that value so that the company's mission becomes part of their own dream. Without that connection, employees will, at best, go through the motions.

Rejection Is Critical for Success

Ron Ashkenas | Posted 06.06.2012 | Business
Ron Ashkenas

Rejection often triggers painful emotional doubts about our own competence, so we either try to avoid it or pretend that it doesn't matter. A more constructive approach is to remember that rejection can be beneficial.

Firing Someone the Right Way

Ron Ashkenas | Posted 05.26.2012 | Business
Ron Ashkenas

Because firing is so emotionally charged, it's easy to act counterproductively. To avoid that, here are some guidelines for those times when firing an employee becomes a necessity.

You Can't Do It All by Yourself

Ron Ashkenas | Posted 04.03.2012 | Business
Ron Ashkenas

In my experience, there are plenty of people who prefer to work on their own without input, help or even interaction with others. Sometimes it's appropriate, however, most of the time, working in isolation just doesn't work.

Can a Consultant Become a Manager, or a President?

Ron Ashkenas | Posted 02.22.2012 | Business
Ron Ashkenas

Let's look at several characteristics of successful consultants and determine whether these would be the same or different for successful leaders. Here are three such characteristics.

Use Office Politics to Your Advantage

Ron Ashkenas | Posted 02.15.2012 | Business
Ron Ashkenas

It's easy to use office politics as an excuse for a lack of achievement or an outlet for your frustration. But it may be a lot more effective to use politics as a way to get things done.

You're Probably a Micromanager

Ron Ashkenas | Posted 01.31.2012 | Business
Ron Ashkenas

While many people complain about being micromanaged, very few think of themselves as micromanagers. But if nobody is a micromanager, then who is doing all the micromanaging?

The 'No Whining' Rule for Managers

Ron Ashkenas | Posted 01.30.2012 | Business
Ron Ashkenas

Given these basic human dynamics, most of which are unconscious, it's often easier to talk to colleagues about what somebody else is doing wrong. At worst we'll get sympathy. At best, we'll convince someone else to take care of the problem.

Why People Micromanage

Ron Ashkenas | Posted 01.22.2012 | Business
Ron Ashkenas

Over the past few decades I've worked with hundreds of managers, and many complain that they work for micromanagers. But strangely, I don't recall anyone who ever admitted to being one.

Managing Former Peers

Ron Ashkenas | Posted 01.16.2012 | Business
Ron Ashkenas

Sometimes a promotion can suddenly change your relationship with co-workers from "peer" to "boss." It's not an uncommon scenario. However, when this happens it often creates an awkward and uncomfortable set of dynamics, and there's no blueprint for how to manage them.