Mannersmith

Happy, Happy, Joy, Joy: Holiday Cards Galore

Jodi R. R. Smith | Posted 12.21.2009 | Living


Jodi R. R. Smith

There is nothing like a well written holiday letter. There are few things as painful as a poorly written holiday letter. As you reflect over the past year and compose your own, here are some guidelines to consider.

Cough, Sneeze, Oink!

Jodi R. R. Smith | Posted 06.01.2009 | Living


Jodi R. R. Smith

While we would all like to think the world would stop if we were unable to be in the office for the day, this is just not the case. Better to stay home and get well then to be the cause of a local outbreak.

Customer Service Made Simple

Jodi R. R. Smith | Posted 03.28.2009 | Business


Jodi R. R. Smith

The marketing adage is that a happy customer may tell one or two of their friends. But an unhappy customer tells, on average, 11 others.

Top Twelve Tips to Saving Time in 2009

Jodi R. R. Smith | Posted 02.09.2009 | Living


Jodi R. R. Smith

As you prepare for the new year, here are some tips to help you work smarter, not harder in 2009.

Traveling Home for the Holidays

Jodi R. R. Smith | Posted 12.19.2008 | Home


Jodi R. R. Smith

While traveling over the past few months, I have had my toothbrush case opened and toothbrush carefully inspected. As if I would use it again after those dirty gloves had touched the bristles!