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Marshall Goldsmith

Stop Defining Yourself as a Jerk!

Marshall Goldsmith | Posted 10.21.2014 | Business
Marshall Goldsmith

These little sayings add up to our definition of who we are. I consider them a pile of behaviors that we define as "me." The more we talk, the more we define our unalterable essence.

Your Boss -- Seriously Successful or Downright Deluded?

Marshall Goldsmith | Posted 10.14.2014 | Business
Marshall Goldsmith

While your boss's positive beliefs about herself helped her become successful. These same beliefs can make it tough for her to change. The same beliefs that helped her get to her current level of success, can inhibit her from making the changes needed to stay there -- or move forward.

Millennials Speak! 5 Future Leadership 'Must-haves'

Marshall Goldsmith | Posted 10.07.2014 | Business
Marshall Goldsmith

Characteristics like vision, integrity, focus on results, and ensuring customer satisfaction were seen as factors that were critical in the past and will be so in the future.

Why Your Boss Is a Lousy Coach

Marshall Goldsmith | Posted 09.30.2014 | Business
Marshall Goldsmith

So, what can you do about this? How do you get the help you need from your boss? How do you turn him or her into your coach?

You've Changed! Why Didn't They Notice?

Marshall Goldsmith | Posted 09.16.2014 | Business
Marshall Goldsmith

You have to be consistent in how you present yourself -- to the point where you don't mind being "guilty of repeating yourself." If you abandon the consistency, people will get confused and the perception you are trying to change will get muddied by conflicting evidence that you are just the same as you were.

Behavioral Change as Simple as 1, 2, 3!

Marshall Goldsmith | Posted 09.09.2014 | Business
Marshall Goldsmith

People often ask, "Can executives really change their behavior?" The answer is definitely yes. At the top of major organizations even a small positive change in behavior can have a big impact.

4 Dead Giveaways When Coaching Won't Work!

Marshall Goldsmith | Posted 09.02.2014 | Business
Marshall Goldsmith

Even if you are the best coach in the world, if the person you are coaching shouldn't be coached, the coaching isn't going to work. The good news is that the "uncoachables" are easier than you think to spot. How do you know when someone is uncoachable? How do you detect a lost cause?

10 Surefire Reasons to Try Feedforward!

Marshall Goldsmith | Posted 08.26.2014 | Business
Marshall Goldsmith

Leaders have to give feedback and performance appraisals have to be made. This is a given. Yet, there are many times when feedforward is preferable to...

Put Your $$ Where Your Mouth Is!

Marshall Goldsmith | Posted 10.19.2014 | Business
Marshall Goldsmith

In terms of liking the coach -- I have never seen a study that showed that clients' love of a coach was highly correlated with their change in behavior. In fact, if coaches become too concerned with being loved by their clients -- they may not provide honest feedback when it is needed.

Improve Your Odds of Change!

Marshall Goldsmith | Posted 10.05.2014 | Business
Marshall Goldsmith

Change is simple, but it's not easy. It's hard. You have to do it. You have to put in the time and effort that it takes to change. That's one of the big reasons why I take what I do so seriously.

No Excuses!

Marshall Goldsmith | Posted 09.28.2014 | Business
Marshall Goldsmith

Genuinely apologizing is one of the most magical healing, restorative gestures a person can make. Without the apology, there is no recognition or acknowledgement that mistakes have been made, there is no announcement that you intend to change, and most importantly, there is no emotional contract between you and the people you care about.

Two Magic Words - Thank You!

Marshall Goldsmith | Posted 09.21.2014 | Business
Marshall Goldsmith

Thanking works because it expresses one of our most basic emotions: gratitude. Not an abstraction, gratitude is a genuine emotion. It cannot be exacted or forced. You either feel it or you don't.

Think Before You Speak!

Marshall Goldsmith | Posted 09.14.2014 | Business
Marshall Goldsmith

Thinking before speaking is a challenge for a lot of people. It might even be hard for you, especially if you are trying to prove to the world how sma...

Listen Well - It's an Active Exercise!

Marshall Goldsmith | Posted 09.07.2014 | Business
Marshall Goldsmith

In her book My Life in Leadership, Frances Hesselbein, former CEO of the Girl Scouts, CEO of The Frances Hesselbein Leadership Institute, and one of t...

What Can I Do to Be a Better...?

Marshall Goldsmith | Posted 09.01.2014 | Business
Marshall Goldsmith

In my experience, there are a hundred wrong ways to ask for feedback and one right way. Most of us know the wrong ways. We ask people, "What do you think of me?" "How do you feel about me?" "What do you hate about me?" or "What do you like about me?"

Leadership Is a Contact Sport!

Marshall Goldsmith | Posted 08.24.2014 | Business
Marshall Goldsmith

My career as an executive coach began many years ago with a phone call from the CEO of a Fortune 100 company. I had just given a leadership clinic to ...

"That Is Great, BUT..."

Marshall Goldsmith | Posted 08.17.2014 | Business
Marshall Goldsmith

The higher up you go in your organization, the more you need to make other people winners and not make your job about winning yourself. This is a hard concept for people who like to win to grasp.

Three Nasty Little Words: 'No, But, However'

Marshall Goldsmith | Posted 08.11.2014 | Business
Marshall Goldsmith

An easy habit for people who like to win to fall into, and a surefire shortcut to killing conversations, is to start a sentence with "no," "but," or "however." It doesn't matter how friendly your tone is or how honey sweet you say these words, the message to your recipient is "You are wrong."

Making Destructive Comments

Marshall Goldsmith | Posted 08.05.2014 | Business
Marshall Goldsmith

The thing about making destructive comments is that if you press someone to list the ones they've made in the last 24 hours, they will draw a blank. Most of us make these cutting remarks without thinking, so we don't remember them. But the recipients of these remarks remember.

Aren't I Smart and Aren't They Stupid?

Marshall Goldsmith | Posted 07.29.2014 | Business
Marshall Goldsmith

The bad habit I'm going to discuss now is another variation on our need to win. It is telling the world how smart we are, how dumb someone else is, or listening to someone else do this.

Playing Favorites

Marshall Goldsmith | Posted 07.20.2014 | Business
Marshall Goldsmith

There's a reason I devote so much time and energy to identifying interpersonal challenges in successful people. It's because the higher up you go in the organization, the more your problems are behavioral.

Adding Too Much Value

Marshall Goldsmith | Posted 07.14.2014 | Business
Marshall Goldsmith

A classic problem of smart, successful people is Adding Too Much Value. This bad habit can be defined as the overwhelming desire to add our two cents to every discussion.

Teaching Leaders What to Stop

Marshall Goldsmith | Posted 07.06.2014 | Business
Marshall Goldsmith

As a 10-year board member of the Peter Drucker Foundation, I had many opportunities to listen to Peter Drucker, the world's authority on management. D...

A Weekend With Marshall Goldsmith

Caroline Dowd-Higgins | Posted 05.26.2014 | Business
Caroline Dowd-Higgins

Goldsmith taught us to help more, judge less and encouraged us to always breathe and think before we open our mouths to speak. Is what you are saying really worth it?

What Are You Teaching Your Kids About Work?

Maureen Anderson | Posted 02.26.2013 | Business
Maureen Anderson

"Is that the example you want to give Katie?" he asked. "Do you want her to feel guilty when she's doing nothing wrong?" The room got very quiet as I reached for a Kleenex. "Don't worry," Marshall said. "Everyone cries when I do this."