When a story sounds too good to be true, it usually is -- especially around this time of year. But when Christmas carols fill the air and Jack Frost is nipping at your nose, even the hardest-bitten reporters can let their guards down for a real whopper.
Both imagination and wonder can be nurtured by stories from our childhood, by fairy tales, by books, dramas, and musical performances -- in short, by exposure to the great and the beautiful in any form.
Of course, Palin is widely known for her intellectual curiosity, her objectivity, her distaste for inflammatory rhetoric and her adherence to facts. So we must ask, is The Wasilla Wonder onto something here?
What's more important to your business: deep behavioral analytics of your customers' every engagement with you, or employees who act in compassionate, kind, caring ways toward your customers, perhaps ignoring the very analytics, ROI, and process that you think define your brand?