iOS app Android app

Modern Manners

7 Dos and Don'ts for Dealing With an Unmotivated Employee

Diane Gottsman | Posted 07.09.2014 | Business
Diane Gottsman

As a supervisor, team leader, or co-worker, it's important to observe an employee's past behavior before labeling them as "unmotivated" or "lazy." There may be a legitimate reason an employee is not performing up to par.

10 Important Details Interviewers Notice

Diane Gottsman | Posted 06.27.2014 | Business
Diane Gottsman

Your interviewer is making judgments based on what they see throughout the interview. It's your responsibility to minimize negative distractions and let your skills and personality shine.

Business Etiquette: Traveling with Your Boss

Diane Gottsman | Posted 06.11.2014 | Business
Diane Gottsman

Before you lean your seat back and pop in your ear buds on your next business flight, think again, especially if your boss is sitting next to you.

Hotel Tipping Etiquette

Diane Gottsman | Posted 06.10.2014 | Travel
Diane Gottsman

It's the start of summer travel season and for many, staying at a hotel presents multiple opportunities for tipping confusion. Even veteran travelers are sometimes unsure.

5 Common Business Card Myths

Diane Gottsman | Posted 06.03.2014 | Business
Diane Gottsman

Despite our digital world, the simple business card is still an essential tool in connecting with others. To get the most out of your business card supply, you have to know how to use it to your advantage.

10 Tips on How to Deliver an Engaging Speech

Diane Gottsman | Posted 05.28.2014 | Business
Diane Gottsman

Whether you regularly give presentations or are getting ready to share one for the first time, there's one universal law: a successful speech takes planning, careful scripting and practice.

Social Media Etiquette for Weddings

Diane Gottsman | Posted 07.09.2014 | Weddings
Diane Gottsman

Posting during a wedding or other celebration requires adhering to a few guidelines and practicing common courtesy. Here are some etiquette tips to start the wedding season off on the right foot:

The Etiquette of a Professional Email

Diane Gottsman | Posted 07.07.2014 | Business
Diane Gottsman

One additional tip: leave the "TO" field blank until you are ready to send, so you don't accidentally launch the email before you are ready.

7 Tips for a Productive First Week on the Job

Diane Gottsman | Posted 06.28.2014 | Business
Diane Gottsman

Your first few days set a precedence on what others can expect from you as a coworker and employee. Here are seven ways to make the most of your first week on the job.

Open Office Space Etiquette: Do's and Don'ts

Diane Gottsman | Posted 06.10.2014 | Business
Diane Gottsman

If you are sensitive to noise and find it unsettling, employ your ear buds or headset to stream your favorite music. Though you are still in a shared space, music will offer a quiet retreat.

Business Etiquette: 8 Office Personality Pet Peeves

Diane Gottsman | Posted 06.02.2014 | Business
Diane Gottsman

4) The Perpetual Borrower. Staplers, phone chargers, publications, reports, loose change for the meter -- it's always something.

Can't We At Least Acknowledge Each Other When We Fly?

George Hobica | Posted 05.03.2014 | Travel
George Hobica

One of the weirdest things about commercial air travel is pretending that the people sitting in your seat row are invisible. I find it truly odd -- maybe it's just me -- sitting next to someone for four, five, six, or 12 hours with a total cone of silence enveloping you.

Eat, Drink, Shush!

Kim Lute | Posted 04.13.2014 | Travel
Kim Lute

Though I'm not for expelling children from decidedly mature European playgrounds, I am in favor of kid-free dining. What is one family's easily ignorable background chatter (ie: kids being kids) is another's theater of the absurd.

Business Etiquette: Before You Say 'I Don't Know'

Diane Gottsman | Posted 12.22.2013 | Business
Diane Gottsman

Starting a new job can be stressful, especially when you find yourself in those awkward situations where your standard answer seems to be, "I don't know." Don't fret. Here are a few tips to on how to handle those situations:

Business Etiquette: The Art of the College Job Search

Diane Gottsman | Posted 12.08.2013 | College
Diane Gottsman

A great resume and strong GPA are not enough to land a job offer. In today's business environment you must be able to demonstrate your knowledge of appropriate behavior during the job search process.

At the Delacorte

Mona R. Washington | Posted 10.19.2013 | New York
Mona R. Washington

Avid theatre goers form two lines outside Central Park's Delacorte Theatre. One line is very short, and the other is very long. MAN ONE and WOMAN stand in the middle of the short line, chatting. MAN ONE drains a water bottle, as WOMAN sips a jumbo coffee.

Apology Etiquette: It's Never Too Late

Diane Gottsman | Posted 08.12.2013 | Business
Diane Gottsman

There is a "right" way to apologize, and there is a wrong way. The right way is to accept responsibility for your actions and remorsefully express your sincere regret for the damage done. The wrong way is anything other than a heartfelt apology.

Technology Etiquette: How to Properly Address a Negative Online Comment

Diane Gottsman | Posted 08.03.2013 | Business
Diane Gottsman

If you manage a blog, business, Twitter profile or Facebook page, the chances you'll receive a negative comment, tweet, rating or review are high. Before you panic and respond with something you may later regret, refer to my tips below.

Part Two: 15 Summer Office Commandments for Her

Diane Gottsman | Posted 07.30.2013 | Business
Diane Gottsman

You may lighten up on your fabric, makeup and perfume, but not your focus, attention to detail and professionalism.

Part One: 15 Summer Office Commandments for Him

Diane Gottsman | Posted 07.29.2013 | Business
Diane Gottsman

Thou shall not eat smelly foods at your desk. Be courteous to your fellow cubicle mates, and take your tuna salad to the park.

Dining Etiquette: Setting a Welcome Table

Diane Gottsman | Posted 05.08.2013 | HuffPost Home
Diane Gottsman

I am always in the company of bright minds that have wonderful questions. Most of these questions revolve around the dinner table, and the most commonly asked question is, "How can I tell which is my bread plate?"

Let's Resolve to Blunt the Edge of Rude America

Jerry Lanson | Posted 03.02.2013 | Parents
Jerry Lanson

In my world, there are too many signs that rudeness is on the rise. And it's not good for anyone's frame of mind.

Is Everybody Rude? Modern Manners Unplugged

Debra Ollivier | Posted 02.29.2012 | Fifty
Debra Ollivier

Rudeness and bad manners - and books about them - are on the rise. Technology clearly has much to do with this. Even "smart" technology has made many of us seem "less smart." (That's a polite way of putting it.) It's certainly made people more distracted and self-centered, both of which breed bad manners.

Silence, Manners and Lord Chesterfield

Terence Clarke | Posted 10.08.2011 | Home
Terence Clarke

The 18th century British statesman Lord Chesterfield wrote that "manners must adorn knowledge, and smooth its way through the world." I doubt that there are many now who would understand what Chesterfield was even talking about.

And You Thought Manners Were Dead: Liv Tyler To Help Grandmother Write Manners Book

usatoday.com | Ann Oldenburg, USA TODAY | Posted 06.20.2011 | Books

And you thought manners were dead. Rodale Books has acquired world rights to Modern Manners, written by Dorothea Johnson, an etiquette authority an...