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Modern Manners

Travel Tipping: Don't Forget the Housekeeper

Diane Gottsman | Posted 09.17.2014 | Travel
Diane Gottsman

Holiday travel is right around the corner and I'm offering a few of my travel and hotel tipping suggestions.

Being Punctual is Good Business

Diane Gottsman | Posted 09.16.2014 | Business
Diane Gottsman

Running five minutes late may not seem like a big deal to you, but for others it clearly sends the message that you are not a good time manager. Punctuality is harder for some than it is for others, but it's a skill that can be learned.

Airline Courtesy: Shrinking Seat Etiquette

Diane Gottsman | Posted 09.09.2014 | Travel
Diane Gottsman

As airplanes become increasingly cramped and uncomfortable, good etiquette is more important than ever. Here are the new rules for air travel.

Business Etiquette: Why You Need an Exit Strategy

Diane Gottsman | Posted 09.09.2014 | Business
Diane Gottsman

There are no guarantees that you will keep your current job indefinitely. Being prepared with an exit strategy, even if you're not actively looking, will be one less thing you have to worry about in the event you find yourself suddenly without a job.

Ask The Etiquette Expert: How Should I Prepare For My First International Business Trip?

Diane Gottsman | Posted 09.04.2014 | Travel
Diane Gottsman

Taking care of details before you depart can make the difference between a smooth trip and a traveling nightmare. Here are a few first steps to get you started on the right foot.

Office Etiquette: Oh &*#%...Did I Say That? Cursing in the Workplace

Diane Gottsman | Posted 08.26.2014 | Business
Diane Gottsman

If you find yourself peppering your language with profanity at work, it's time to clean up your act. A recent survey by CareerBuilder found that 81 percent of employers have doubts about the professionalism of those who curse at work.

The Etiquette of Borrowing and Lending Money

Diane Gottsman | Posted 08.21.2014 | Money
Diane Gottsman

Borrowed money creates a layer of tension and can strain the strongest of relationships, despite the best of intentions. Is it possible to borrow or loan money and keep your relationship intact?

Professionalism Behind the Wheel

Diane Gottsman | Posted 08.13.2014 | Business
Diane Gottsman

The way people handle themselves behind the wheel of a car can say a lot about how they conduct themselves in business. Our driving behaviors often reflect not only how we approach life, but also how we deal with others on a day-to-day basis.

How to Properly Handle an Office Mistake

Diane Gottsman | Posted 08.04.2014 | Business
Diane Gottsman

It's not a matter of "if" you will make a mistake at work, it's only a question of "when," and how you handle the blunder says a great deal about your character and good judgment.

8 Ways to Amp Up Your Personality

Diane Gottsman | Posted 07.29.2014 | Business
Diane Gottsman

When you are solely focused on building a career, everything else can seem inconsequential. Building new relationships, while maintaining existing ones, is an important part of your business success. How do your social skills measure up?

Business Etiquette: 7 Ways to Make the Most of a Professional Email

Diane Gottsman | Posted 07.23.2014 | Business
Diane Gottsman

An email has to make an immediate impact to stand out among the dozens (or even hundreds) of messages a busy executive is bombarded with each day.

7 Dos and Don'ts for Dealing With an Unmotivated Employee

Diane Gottsman | Posted 09.07.2014 | Business
Diane Gottsman

As a supervisor, team leader, or co-worker, it's important to observe an employee's past behavior before labeling them as "unmotivated" or "lazy." There may be a legitimate reason an employee is not performing up to par.

10 Important Details Interviewers Notice

Diane Gottsman | Posted 08.27.2014 | Business
Diane Gottsman

Your interviewer is making judgments based on what they see throughout the interview. It's your responsibility to minimize negative distractions and let your skills and personality shine.

Business Etiquette: Traveling with Your Boss

Diane Gottsman | Posted 08.11.2014 | Business
Diane Gottsman

Before you lean your seat back and pop in your ear buds on your next business flight, think again, especially if your boss is sitting next to you.

Hotel Tipping Etiquette

Diane Gottsman | Posted 08.10.2014 | Travel
Diane Gottsman

It's the start of summer travel season and for many, staying at a hotel presents multiple opportunities for tipping confusion. Even veteran travelers are sometimes unsure.

5 Common Business Card Myths

Diane Gottsman | Posted 08.03.2014 | Business
Diane Gottsman

Despite our digital world, the simple business card is still an essential tool in connecting with others. To get the most out of your business card supply, you have to know how to use it to your advantage.

10 Tips on How to Deliver an Engaging Speech

Diane Gottsman | Posted 07.28.2014 | Business
Diane Gottsman

Whether you regularly give presentations or are getting ready to share one for the first time, there's one universal law: a successful speech takes planning, careful scripting and practice.

Social Media Etiquette for Weddings

Diane Gottsman | Posted 07.09.2014 | Weddings
Diane Gottsman

Posting during a wedding or other celebration requires adhering to a few guidelines and practicing common courtesy. Here are some etiquette tips to start the wedding season off on the right foot:

The Etiquette of a Professional Email

Diane Gottsman | Posted 07.07.2014 | Business
Diane Gottsman

One additional tip: leave the "TO" field blank until you are ready to send, so you don't accidentally launch the email before you are ready.

7 Tips for a Productive First Week on the Job

Diane Gottsman | Posted 06.28.2014 | Business
Diane Gottsman

Your first few days set a precedence on what others can expect from you as a coworker and employee. Here are seven ways to make the most of your first week on the job.

Open Office Space Etiquette: Do's and Don'ts

Diane Gottsman | Posted 06.10.2014 | Business
Diane Gottsman

If you are sensitive to noise and find it unsettling, employ your ear buds or headset to stream your favorite music. Though you are still in a shared space, music will offer a quiet retreat.

Business Etiquette: 8 Office Personality Pet Peeves

Diane Gottsman | Posted 06.02.2014 | Business
Diane Gottsman

4) The Perpetual Borrower. Staplers, phone chargers, publications, reports, loose change for the meter -- it's always something.

Can't We At Least Acknowledge Each Other When We Fly?

George Hobica | Posted 05.03.2014 | Travel
George Hobica

One of the weirdest things about commercial air travel is pretending that the people sitting in your seat row are invisible. I find it truly odd -- maybe it's just me -- sitting next to someone for four, five, six, or 12 hours with a total cone of silence enveloping you.

Eat, Drink, Shush!

Kim Lute | Posted 04.13.2014 | Travel
Kim Lute

Though I'm not for expelling children from decidedly mature European playgrounds, I am in favor of kid-free dining. What is one family's easily ignorable background chatter (ie: kids being kids) is another's theater of the absurd.

Business Etiquette: Before You Say 'I Don't Know'

Diane Gottsman | Posted 12.22.2013 | Business
Diane Gottsman

Starting a new job can be stressful, especially when you find yourself in those awkward situations where your standard answer seems to be, "I don't know." Don't fret. Here are a few tips to on how to handle those situations: