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Online Reputation

Getting Up After You've Been Knocked Down

Melissa Schwartz | Posted 08.15.2014 | Media
Melissa Schwartz

While it is true that the internet lives forever, so does an individual's legacy. While the public may act as judge and jury during a media firestorm, the person who has been through the storm has the ability to chart his or her path to redemption.

Reputation Recovery and Management

Susan P. Joyce | Posted 08.15.2014 | Business
Susan P. Joyce

Leading a "perfect" life -- very low-profile, never breaking any laws, never participating in any form of social media, never doing anything that might draw negative attention -- does not ensure a clean personal reputation in 2014 or beyond, unfortunately.

You Are Being Watched -- And Judged

Susan P. Joyce | Posted 08.06.2014 | Business
Susan P. Joyce

What you write (or say) online "can be used against you" in the court of public opinion or in the privacy of an employer's or a recruiter's office. Yet, it appears that too many people are not aware that what they do online, in the "privacy" of their social media accounts, is often very widely visible.

Correcting the Record

Gregory P. Demetriou | Posted 07.08.2014 | Small Business
Gregory P. Demetriou

The world is revolving more and more around search results. Google, Bing, Yahoo -- all return slightly different results for any search (so don't neglect to check all of them). What really matters is that you are presented prominently and at your best.

Should the U.S. Have Google's 'Right to Be Forgotten' Too?

John P. David | Posted 08.02.2014 | Technology
John P. David

Google recently unveiled a system which enables citizens of the European Union to ask the search engine to remove results from its listings. The move comes in response to a landmark European Union court ruling which gave people there the "right to be forgotten."

The Right to Remember

Stephen Balkam | Posted 07.16.2014 | Technology
Stephen Balkam

The European Union Court of Justice's recent ruling in favor of a "right to be forgotten" has roiled the Internet industry and observers alike. While on the face of it, the court's decision would appear to be a victory for individuals, it brings a host of other unintended consequences and considerable uncertainty.

Sterling Scandal Winners and Losers

John P. David | Posted 07.02.2014 | Sports
John P. David

Winner: Swift Justice.

Security Takes the Stage at SXSW: Key Takeaways

Joe Ross | Posted 06.22.2014 | Technology
Joe Ross

I want to share with you my top SXSWi security takeaways, gathered from some interesting and engaging panels and discussions at the festival.

6 Ways College Grads Can Protect Their Online Reputations

Robert Siciliano | Posted 06.12.2014 | Technology
Robert Siciliano

The prospective employer these days may be more interested in what your name pulls up in search engines than how perfectly coordinated your shoes are with your power suit.

Everything You Need to Know About Business Reputation

Felix Tarcomnicu | Posted 06.02.2014 | Business
Felix Tarcomnicu

Keeping a clean business reputation is crucial to your success. This is how you gain trust and the confidence of your customers. Due to do the internet growth, in the last ten years, the importance of reputation has increased.

5 Ways You Look Out-Of-Date In Your Job Search

Susan P. Joyce | Posted 06.01.2014 | Fifty
Susan P. Joyce

Fortunately for most of us, a job search is NOT something we do often enough to be really skilled at it. So, when the time comes to find a new job, we must look at what is effective now -- not what worked when we last hunted for a job 2, 5, or 10 years ago.

Want to Save Your Company's Online Reputation? Make It Very Easy to Complain

John Rampton | Posted 05.25.2014 | Business
John Rampton

This study also confirms what we already know; people who are dissatisfied are more likely to tell someone else.

Smart Job Search Strategy: Defensive Googling

Susan P. Joyce | Posted 04.20.2014 | Fifty
Susan P. Joyce

The actions of someone else -- who has the same name you use in your job search -- could be sabotaging your job search.

The 3 Crucial Words to Remember When Facing a Reputation Attack

Andy Beal | Posted 04.05.2014 | Books
Andy Beal

It's been over a month since Target announced it had experienced one of the biggest credit card hacks in U.S. history. The fact that over 40 million c...

Reputation Trends for 2014

Dr. Leslie Gaines-Ross | Posted 03.01.2014 | Business
Dr. Leslie Gaines-Ross

As information increasingly dulls the senses and muddles our brains, and as transparency becomes the norm, building enduring reputations grows in importance.

Your Online Reputation Doesn't Take the Holidays Off

Sue Scheff | Posted 02.02.2014 | Parents
Sue Scheff

Whether it is on Facebook, Twitter or a text on your cell phone, many will see photos and videos flying through cyberspace over the holiday season. Maybe some of these pictures and videos won't be so joyous; this is when digital decisions may have been made in haste.

Digital Reality Meets Jurassic Park

John P. David | Posted 01.23.2014 | Small Business
John P. David

Whether we like it or not, the digital world helps define who we are. It's best to address it now and prevent potential chaos.

Is Online Reputation Management Dead?

John Rampton | Posted 12.30.2013 | Small Business
John Rampton

Take control of your reputation online now, and it won't come back to haunt you in the future. Social media is a way of life and is finds its way into all aspects of our lives. You can either decide to proactive control it, or allow it to do the same.

Tips for Creating Smart Online Habits

Joe Ross | Posted 12.18.2013 | Technology
Joe Ross

This past September, CSID had the opportunity to work with Parry Aftab of WiredSafety, Jessica Miller-Merrell of Blogging4Jobs, and Neil Richards, law...

How to Start Creating Smart Online Habits

Joe Ross | Posted 01.23.2014 | Technology
Joe Ross

Twenty-seven percent of the time we spend online is spent on forums and social networks. Think about it -- 16 minutes of every hour we spend online is spent sharing personal information or absorbing personal information others have shared.

I'm Sort of Agreeing With the Air Force on Reputation Management

John P. David | Posted 12.03.2013 | Business
John P. David

Recently, I took a look at the U.S. Air Force's policy toward responding to web postings. The document has been floating around for a while and has been widely cited by online reputation management consultants. I mainly agree with the assessment with a few exceptions.

How to Manage Your Personal Reputation Online

John Rampton | Posted 11.20.2013 | Business
John Rampton

If you have experienced negative online reviews regarding yourself or your company, you know how frustrating this can be. The sources of the negative press could range from a competing product, an upset former employee or even an unfortunate bad experience with a customer.

Social Media Trust, Credibility and Reputation Management

Jeremy Harris Lipschultz | Posted 11.04.2013 | Media
Jeremy Harris Lipschultz

Communication researchers traditionally measure media trust by considering source and message credibility. The idea that poor performers would be "poisoning the wells" for the rest of us on one social media platform, much less across all, would seem conceptually flawed.

3 Ways to Encourage Positive Feedback Online

Mark Britton | Posted 10.28.2013 | Business
Mark Britton

Respond to customers -- particularly those leaving bad feedback -- as a real person, not as a corporate entity. If your best friend were writing the bad comment or review, how would you respond? Use that as a guide.

How to Audit Your Online Presence

Simone Collins | Posted 10.14.2013 | Technology
Simone Collins

Auditing your online presence every three to four months, then tweaking a handful of profiles and posts as needed, requires no more than some organized strategizing and simple Google searches.