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Operations

An NFL Guide to Employee Management

Ian Sephton | Posted 10.18.2014 | Business
Ian Sephton

Assessing and managing talent is difficult. If it were easy there would be fewer managers, classes on management, and self-help books! Why is it so hard?

The Singularity of Organization Is Influence

Stephanie Michele | Posted 05.12.2014 | Business
Stephanie Michele

Generating, moderating and channeling influence has become the most important thing that any company can invest in, so why aren't more doing it?

Step-by-Step Guide: How to Choose the Right Vendor For Your Business

Yaniv Masjedi | Posted 09.24.2013 | Small Business
Yaniv Masjedi

Dive deep by setting up a meeting with your management team and department heads to hash out what you love, hate and want. What is on your wish list?

Step-by-Step Guide to Handling a Crisis on Social Media

Yaniv Masjedi | Posted 09.18.2013 | Small Business
Yaniv Masjedi

You wake up at 4 a.m. to the sound of your phone ringing off the hook. Your subconscious knows before your body can fully register: something is seriously wrong with your business.

Going Postal

Cindy Auten | Posted 08.04.2013 | Technology
Cindy Auten

Let's face it, to get to the top of anyone's good list is certainly no easy task. Hats off to those who are helping the Postal Service reinvent itself and supporting a very complicated IT system.

It's Time to Rethink Continuous Improvement

Ron Ashkenas | Posted 07.22.2012 | Business
Ron Ashkenas

Six Sigma, Kaizen, Lean, and other variations on continuous improvement can be hazardous to your organization's health. While it may be heresy to say this, recent evidence suggests that it's time to question these methods.

Strong Brands Depend on Systems and Consistency

Peri Pakroo | Posted 06.24.2012 | Small Business
Peri Pakroo

I'm sure you know the kind of business I'm talking about. It's that place that has an innovative or high-quality product or service, is cute and charming, is obviously run with love and passion, has lovely well-intentioned staff -- but just doesn't have its act together. Sound familiar?

The Problem With Perfection

Ron Ashkenas | Posted 11.15.2011 | Business
Ron Ashkenas

The law of diminishing returns states that at a certain point adding more effort will not produce significantly more gains. The challenge is knowing when you've reached that point.

Systematize One Process at a Time

Peri Pakroo | Posted 08.20.2011 | Business
Peri Pakroo

It can seem like such an insurmountable burden to develop business systems, operational policies and procedures -- including finalizing them in writin...

The Best-Drawn Supply Chain You'll Ever See: A Look at How an Industry Evolves

Matt Cohen | Posted 05.28.2011 | Business
Matt Cohen

When drawing supply chains, most people don't bother with more than a fast doodle with boxes. When Scott McCloud draws a supply chain, he takes it to a different level.

Reports: NATO To Assume Command Of Libya Operation

AP | By SUZAN FRASER | Posted 05.25.2011 | World

ANKARA, Turkey -- NATO appeared on Thursday to move closer to assuming command of the military operation in Libya when Turkey's foreign minister was q...

Why Best Practices Are Hard to Practice

Ron Ashkenas | Posted 05.25.2011 | Business
Ron Ashkenas

Why do some organizations succeed at utilizing processes and tools developed elsewhere while others fail?

Strategic Analytic Model for Creating a Prosperous World at Peace

Robert David Steele | Posted 05.25.2011 | Politics
Robert David Steele

Whole Earth Whole Systems The Earth is a self-contained system in which all elements interact in ways that we humans simply do not understand--witnes...

De-Cluttering Your Organization

Ron Ashkenas | Posted 05.25.2011 | Business
Ron Ashkenas

Just like me, most organizations are pack rats, accumulating goods and people that lose value over time. Why is it so hard for us to throw things out?

Are You in Cahoots With Complexity?

Ron Ashkenas | Posted 05.25.2011 | Business
Ron Ashkenas

No one consciously and intentionally creates complexity. But unintentionally, and unconsciously, all managers are complexity creators.

Obama Signals Shift in Governing Philosophy

Max Stier | Posted 05.25.2011 | Politics
Max Stier

He is not just saying we need to improve government operations. He's saying we need to put this issue front and center and then he is taking real action.