Organizational culture can and should be designed to avoid tragedy, mitigate risk and effectively serve both customers and employees. Leadership is not a monologue, it's a conversation.
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In April 2012, Martha Johnson resigned in a very public way from her Senate-confirmed position as Administrator of the U.S. General Services Administration. But her new book, On My Watch, isn't a Washington tell-all.
There are at least three variations of what we might call "multiarchies" (multiple hierarchies) in the workplace, and each requires different strategies.
How long will it take for traditional business people to really start changing their organizational structures, social norms, and expectations to account for the reality of the Net Gen?"
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