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Patient Care

What Does It Take to Make Hospitals More Hospitable? It Might Take Just a Moment

Dr. Tiffany Chow | Posted 07.09.2014 | Healthy Living
Dr. Tiffany Chow

As horrifying as this was, I felt worst about not speaking out from behind my own curtain to let my roommates and the nurses know that this was not acceptable treatment.

50 Years Later, the Challenge Continues...

Joyce S. Dubensky | Posted 07.02.2014 | Business
Joyce S. Dubensky

We have made progress but there is more to do. We ask you and your colleagues to continue to work toward creating the kinds of equal and inclusive workplaces envisioned with the passing of the Civil Rights Act of 1964.

The Phoenix VA Health Care System: Five Tips for Solving the Seemingly Unsolvable

Dr. Andrew Agwunobi | Posted 06.06.2014 | Healthy Living
Dr. Andrew Agwunobi

To prevent a repeat of this tragedy, the new Secretary of Veterans Affairs and the leaders of the Phoenix Health Care System (HCS) must quickly turn to a third question: "How can the facility solve its seemingly unsolvable patient access problem?"

Post-Surgery Hell and the Important Lessons Learned

Randy Pipkin | Posted 05.27.2014 | Healthy Living
Randy Pipkin

I have been fighting a PEG tube for long time. But never in my wildest imagination would I think the experience would turn into a gore fest. So, what did I learn from all of this?

When Doctors Don't Know

Brian Secemsky, M.D. | Posted 05.14.2014 | Healthy Living
Brian Secemsky, M.D.

I make it a point to include a statement of uncertainty when offering my assessment and plan to patients in situations where a constellation of symptoms don't immediately add up by the end of an office visit. Am I right to do this? Well, I don't know.

Leadership Requires Boldness

Gerard van Grinsven | Posted 04.13.2014 | Impact
Gerard van Grinsven

Last week the leadership of CVS Corporation announced that they will no longer sell cigarettes or tobacco-like products from any of their 7,600 retail...

CVS Walks the Talk

Chris Komisarjevsky | Posted 04.08.2014 | Business
Chris Komisarjevsky

Not only does it speak to principles but it now puts teeth into them by walking away from products that, although certainly lucrative, go against the company's purpose and what it believes is right.

It's Time to Increase Value and Connectivity for Patients

Gopal K. Chopra, M.D. | Posted 03.16.2014 | Healthy Living
Gopal K. Chopra, M.D.

Health care isn't that different from other consumer industries except that we not only need our consumers to return to our establishment, but we also need to be increasingly more integrated into their lives and we are increasingly more responsible for their health outcomes.

High Tech Works When It Enables High Touch

Trishan Panch | Posted 03.15.2014 | Healthy Living
Trishan Panch

François-Marie Arouet, 18th century French author and iconoclast, better known as Voltaire, quipped that, "The art of medicine consists of amusing th...

Is There a Magic Pill for Chronic Illness?

Hilary Hatch, Ph.D. | Posted 03.15.2014 | Healthy Living
Hilary Hatch, Ph.D.

Doctors need tools that help them give patients personalized, specific, actionable advice and the resources to refer patients from the point of care. A doctor's personal recommendation in the visit can be supported by technology and other members of the medical team between visits.

The Courage And Triumph Of The Patient

Leah Binder | Posted 02.15.2014 | Business
Leah Binder

Many providers still do not grasp that improving patient experience requires something more than studying the issue and implementing a few new policies.

No 'Magic Pill' for Helping Patients Manage Chronic Illness

Mark Wagar | Posted 02.10.2014 | Healthy Living
Mark Wagar

Care delivery that puts the patient into focus, and embraces new and innovative ways of engaging patients in their treatment will help us realize the triple aim of health reform.

Putting Patients Back in the Health Care Conversation

Gerard van Grinsven | Posted 02.02.2014 | Healthy Living
Gerard van Grinsven

Through the Cancer Experience Survey we learned that 83 percent of cancer patients found it important to be "involved fully" in their care. What this data tells me is that patients are demanding a different and deeper connection with us.

A Gettysburg Address Call to Arms -- Health Care Arms

Joseph Cooper | Posted 02.02.2014 | Books
Joseph Cooper

Seven Score and Ten Years Ago, Louisa May Alcott brought forth a collection of letters conceived in her relatively brief service as a volunteer nurse, and dedicated to the proposition that not all military hospitals were created equal.

Heroic Fight by Sutter Nurses Shows That Workers Can Fight and Win

Rose Ann DeMoro | Posted 01.23.2014 | San Francisco
Rose Ann DeMoro

Thank goodness for the 3,000 RNs, and a few hundred techs, who work at Sutter hospitals and facilities in Northern California. They have just delivered an emphatic message to nurses and other workers everywhere. Stand up for yourselves, stand up for the public interest and the public will be with you and you can prevail.

A Palliative to Obamacare Discord

Joseph Cooper | Posted 11.24.2013 | College
Joseph Cooper

These stories (I'm sure there are others) make vivid the embarrassments and fears of patients; their efforts to deal with deterioration, endure pain, and cope with unhinging and detachment. The reader, the viewer, and the re-reader can take cues from caregivers who ease the way to acceptance.

The Mammogram Assault! It Doesn't Have to Happen to You!

Kathleen Reardon | Posted 10.19.2013 | Healthy Living
Kathleen Reardon

A mammography unit that won't do its best to make you comfortable shouldn't be in business. You wouldn't normally volunteer for a colonoscopy where they had run out of anesthetic -- so why volunteer to be abused during a mammogram because they don't train their technicians properly?

Beltway Battle Over Patients' Rights to Integrative Medicine and Health

John Weeks | Posted 10.12.2013 | Healthy Living
John Weeks

At stake is the meaning and potential revocation of "non-discrimination in health care," Section 2706 of the Affordable Care Act. The requirement is due to become law in January 2014.

The Physician-Patient Relationship

Eric Silfen, M.D. | Posted 10.06.2013 | Healthy Living
Eric Silfen, M.D.

Physicians need to lose the paternal attitude, embrace the new doctor/patient paradigm and gain some new partners who can help us prevent disease, manage big health global concerns (heart disease, cancer, hypertension) and shape a healthier world.

Building Trust in Less Than 10 Minutes

Scott Finkelstein, M.D. | Posted 09.17.2013 | Healthy Living
Scott Finkelstein, M.D.

Building trust is not easy. It is typically earned over time, through shared experiences and tests of loyalty. In medicine, and in the field of anesthesiology in particular, the luxury of time is unavailable. Trust needs to be built in a matter of minutes.

The Dirty Secret About Medical Errors

Riva Greenberg | Posted 09.08.2013 | Healthy Living
Riva Greenberg

"So we can make all the laws we want and change the color of syringes, but until we address the shame, we'll never get past this problem. We won't know about the enormous number of hidden medical errors until someone dies from them."

Can We Let Doctors Be Human?

Riva Greenberg | Posted 09.05.2013 | Healthy Living
Riva Greenberg

Ofri's books explore the "other world" of medicine -- emotions. Writing, Ofri told me, "began as a way to walk through some intense experiences and process my feelings." Her books are also "thank yous" to her patients who have taught her how to, and made her a better, doctor.

Dr. Taylor and Dr. Taylor Solve a Problem

Dr. Susan Taylor | Posted 05.20.2013 | Black Voices
Dr. Susan Taylor

As you may know, I see many patients each week as I practice dermatology. After asking questions about the problem and examining the patient, I make a...

Hospitals Should Be Care Providers Not Loan Sharks

Deborah Burger | Posted 07.17.2013 | Politics
Deborah Burger

If there is one problem that symbolizes the ongoing national healthcare emergency, it is the rampant price gouging in the healthcare industry that continues to price too many Americans out of access to care and into financial ruin.

Health Is a Creative Process

Lawrence Rosen, M.D. | Posted 07.16.2013 | Healthy Living
Lawrence Rosen, M.D.

Being aware of what's happening in the room -- paying attention to the process -- requires an intention, a willingness to be present, to show up and engage with our patients in a way that is mutually respectful.