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Patient Experience

Improving Patient and Family Engagement in the Hospital Room

Brian Boyle | Posted 11.19.2014 | Impact
Brian Boyle

Back in 2004, my care providers explained to me that they were able to save my life because they had the latest state-of-the-art technology at that point in time. If it were ten years earlier, they told me that things could have been a lot different.

Making It Personal: Why Everyone Should Care About Big Data

Eric Silfen, M.D. | Posted 08.19.2014 | Healthy Living
Eric Silfen, M.D.

For most of us, the term "Big Data" sounds pretty remote from our own experience -- and not particularly relevant. An explosion of data, from millions...

The Courage And Triumph Of The Patient

Leah Binder | Posted 02.15.2014 | Business
Leah Binder

Many providers still do not grasp that improving patient experience requires something more than studying the issue and implementing a few new policies.

Putting Patients Back in the Health Care Conversation

Gerard van Grinsven | Posted 02.02.2014 | Healthy Living
Gerard van Grinsven

Through the Cancer Experience Survey we learned that 83 percent of cancer patients found it important to be "involved fully" in their care. What this data tells me is that patients are demanding a different and deeper connection with us.