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Reputation

The 'Front Page Rule'

Melissa Schwartz | Posted 04.17.2014 | Media
Melissa Schwartz

Despite an organization's best efforts at reputation management, a nasty (or worse yet, entertaining) anecdote about leadership can go viral in an instant.

EURO 2020 Set to Polish Turkey's Tarnished Image

James Dorsey | Posted 04.15.2014 | World
James Dorsey

Turkey, eager to polish its image tarnished by a politicized match-fixing scandal, a massive corruption scandal, hard-handed police tactics against anti-government demonstrators and a bruising domestic power struggle, has emerged as a favorite to host the Euro 2020 semi-finals and final.

Pennywise, Pound Foolish

Chris Komisarjevsky | Posted 04.14.2014 | Business
Chris Komisarjevsky

It might be easy just to do the numbers and compare the pennywise decision of a decade ago to the pound-foolish impact today.

Rule-Breakers: Reputation Ramificaticatications

Sara Canaday | Posted 04.08.2014 | Business
Sara Canaday

If you might suffer from Don't Fence Me In syndrome, the challenge is finding a way to function within the organization so that you don't extinguish your independent spark or burn your bridges. Think before you speak.

The Road to Redemption for Self Magazine

Melissa Schwartz | Posted 04.03.2014 | Media
Melissa Schwartz

Organizations should take note of Self's experience as they contemplate ways to engage consumers. Humor is a great way to stimulate curiosity, but it has its pitfalls.

Everything You Need to Know About Business Reputation

Felix Tarcomnicu | Posted 04.02.2014 | Business
Felix Tarcomnicu

Keeping a clean business reputation is crucial to your success. This is how you gain trust and the confidence of your customers. Due to do the internet growth, in the last ten years, the importance of reputation has increased.

8 Ways to Say No Without Ruining Your Reputation

Adam Grant | Posted 03.12.2014 | Business
Adam Grant

Saying no frees you up to say yes when it matters most. But the rest of the time, how do you say no without burning bridges and jeopardizing your reputation?

Let It All Hang Out

Laverne H. Bardy | Posted 03.10.2014 | Fifty
Laverne H. Bardy

My friend Sue was in her mid-fifties when she decided she wanted to be an exotic dancer. I did my best to talk her out of it, but she had friends who danced -- all younger than she -- and they were making great money, so she thought she could do it too.

or Your Job Search and Career, Participate in Social Media -- VERY Carefully

Susan P. Joyce | Posted 02.24.2014 | Fifty
Susan P. Joyce

It appears that too many people are not aware that what they do online, in the "privacy" of their social media accounts, is often very widely visible.

The 3 Crucial Words to Remember When Facing a Reputation Attack

Andy Beal | Posted 04.05.2014 | Books
Andy Beal

It's been over a month since Target announced it had experienced one of the biggest credit card hacks in U.S. history. The fact that over 40 million c...

Communication Lessons From Pope Francis

Jana Schilder | Posted 03.10.2014 | Religion
Jana Schilder

The ways in which Pope Francis has made the Church change are very simple and effective. Best of all, they're entirely replicable by CEOs wanting to effect change in their organizations. CEOs can modify and implement themselves.

Reputation Trends for 2014

Dr. Leslie Gaines-Ross | Posted 03.01.2014 | Business
Dr. Leslie Gaines-Ross

As information increasingly dulls the senses and muddles our brains, and as transparency becomes the norm, building enduring reputations grows in importance.

Justine Sacco, Internet Justice, and the Dangers of a Righteous Mob

Tarun Wadhwa | Posted 02.22.2014 | Technology
Tarun Wadhwa

At no point in history has it been this easy to destroy your entire life so quickly in such few words.  As the saga of InterActiveCorp PR Exec...

The 10 Deadly Mistakes That Entrepreneurs Make That Destroy Their Profits, Morale and Reputation

MaryEllen Tribby | Posted 02.19.2014 | Small Business
MaryEllen Tribby

I absolutely hate it when I see smart people do dumb things! Unfortunately, this happens all the time in business. For example, you see smart marketers who never leave enough time for a proper launch. Or content providers who continually blow all their money.

Make CSR Hard Core

Jens Martin Skibsted | Posted 02.05.2014 | Business
Jens Martin Skibsted

Corporate ethics is booming. Every major company has its own Corporate Social Responsibility program. CSR consulting is big business, and more and more companies are following suit. But is social responsibility also economically sustainable?

Habits Must Change: Reputational Crisis Readiness is a Strategic Must

Harlan Loeb | Posted 01.23.2014 | Business
Harlan Loeb

Yet, despite a staggering rise in reputational crises globally over the last decade, corporate risk-management capabilities remain essentially unchanged (which, in itself, contributes to the escalated risk).

How to Use Feedback to Succeed in the Workplace

Sara Canaday | Posted 01.23.2014 | Business
Sara Canaday

The concept is not new, and the value is real. So why do many well-intentioned professionals fail to take full advantage of this potential competitive edge?

Communications and Obamacare: Promises Burned, Opportunities Missed

Liz Wainger | Posted 01.23.2014 | Business
Liz Wainger

The PR that preceded the launch of healthcare.gov reminds us just how important it is to make sure any communications effort does not get too far ahead of the product or cause being promoted. So how do you avoid the quagmire?

Why I Gossip at Work (and You Should Too)

Adam Grant | Posted 01.23.2014 | Business
Adam Grant

Sure, it pales in comparison to coveting thy neighbor, but the Bible does warn us that we should "not go about spreading slander." And if your mother is like mine, she probably told you that if you don't have anything nice to say, you shouldn't say it at all. But what if our moms were wrong?

Corporate Accountability -- Beyond the Corporate Checkbook

Harlan Loeb | Posted 01.23.2014 | Business
Harlan Loeb

The few companies with robust capacities for leveraging their reputational strategy share a common DNA. Every decision is made through a prism and reflects the concerns of the stakeholders who provide it with its sustenance and success.

The Cost of Trust

Chris Komisarjevsky | Posted 01.23.2014 | Business
Chris Komisarjevsky

The perception is that trust has been abused. Reputation has been damaged. And now, if the bank can get this behind them, there is the opportunity to start down the long road and rebuild trust and reputation.

Discover the Next Advance in Social Analytics

Jure Klepic | Posted 11.27.2013 | Business
Jure Klepic

One problem influence measurement platforms run up against is the fluid nature of social media. A topic may be trending one day, someone may be popular the next, or themes may change almost hourly. By the time a marketer develops a response, the social universe has moved on.

How to Manage Your Personal Reputation Online

John Rampton | Posted 11.20.2013 | Business
John Rampton

If you have experienced negative online reviews regarding yourself or your company, you know how frustrating this can be. The sources of the negative press could range from a competing product, an upset former employee or even an unfortunate bad experience with a customer.

Leaders Can't Afford to Have an 'Off-Day'

Alex Malley | Posted 11.13.2013 | Business
Alex Malley

Should a leader falter -- drop their guard to reveal a candid glimpse of themselves which is contrary to their public persona -- there will be a keen observer, willing to share their observations with a ready audience.

Be Good -- and Protect Your Rep

Steve DiFillippo | Posted 11.12.2013 | Business
Steve DiFillippo

Ultimately, any business is replaceable. Even yours, my friend. So do what I always try my best to do: Be good, and protect your rep!