When coworkers are caught in conflict, do you know how to re-open the lines of communication without getting trapped in the fallout? Do you care--or do you just stay clear? As a leader, here's what you can do to help minimize the grumbling, reduce the stress, and resolve the issue:
To a passerby who peered through the window, we might have looked like a conglomeration of people just sitting at a table. But our home held a cluster of kind smiles, laughter bursting at inside jokes, hearty pats on the back, and fond memories recounted together.
Many years of couples' and individual counseling have convinced me that defining partnership problems in terms of our partner's character flaws and implying that he/she is inadequate and needs help will exacerbate the conflict.
When we take these steps of interrupting harmful behaviors in our relationship and identifying patterns from our past, we start a journey of self-discovery that can be both deeply painful and richly rewarding.
All relationships inevitably experience conflict, as this is a part of life. It's how you manage conflict that determines whether it leads to deeper intimacy with a loved one, or to distance and disconnection.
Most of all, don't lose sight of why you're bothering to fight in the first place. If it's worth the energy to make a change in your relationship or voice your opinion, it means you're invested in finding a resolution to the issue.
A good leader has the ability to see potential and gifts within their staff and establish roles accordingly. The key elements of being able to operate a thriving and successful business is to know who belongs where and have the courage and foresight to make a change when necessary.
This isn't merely a West-versus Middle East, or West-versus East way of thinking. It's the nature of where we are now as a society. We have entered an age when people are defined more by their differences than by their similarities, by exclusion rather than by inclusion.
I'd like to see if there is a vision that unites all versions of reality, East and West, Muslim, Jewish, and Christian, political and psychological. It's a huge task to unite the world's deepest conflicts, but there is a way to approach the problem.
In every conflict, there are really three sides to it (like a triangle): your truth on one side, their truth on the other and then the higher-level solution at the top. If you stay stuck on your side of the triangle, you never solve the problem.