In Praise of Ombudspeople
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Newspaper Ombudsmen,
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The mission of the ombudsperson is to watch the standards and performance of your publication, with an eye to keeping it scrupulously top-notch as a service to your readers. That's a service that shouldn't be outsourced for free to random people on the internet.
Huffington Post | Rachel Sklar | Posted 04.08.2008 | Media