One of my favorite questions to ask a potential hire is, "When do you think your relationship with the client ends?" I always have a few interviewees that tell me they are finished with the client after the sale, which is the wrong answer.
What brought our startup back to Chicago? Talent. That's right -- we had to leave Silicon Valley and come to Chicago to find talent. Popular wisdom says that the talent is all out in the Valley, but my experience suggests otherwise.
One of my friends is one of the most successful medical malpractice attorneys in the United States. He and his wife decided they needed a new bed. He rolled out of bed on a Saturday, unshaven and in old clothes, and went to a furniture store.