Call me a wuss, but I can't sleep at night if I think I've hurt someone's feelings. I will stay up until I've formulated the perfect apology. Sometimes the person to whom I apologize has no idea what I'm talking about.
One of my New Year's resolutions is to stop saying a "sorry" that's empty, apologize fully when it's appropriate and to do my part to shift our culture of meaningless or non-existent apologies. Anyone else up for that?