In my case, the glitch is declining egg quality, but I know other, younger mamas who can't seem to make a second baby either. It's wildly frustrating. And it hurts not to be able to create the family you envisioned.
Be honest. You've played this game, haven't you? Someone tells you something awful, and you immediately weigh it against your own experience of loss (even if you do have the good grace to not openly play your tragedy trump card).