Reflection, small acts of kindness, and ultimately, transformation are just three of the lessons offered in Dickens' A Christmas Carol. On my own reflection, I'm convinced it was that transformed character of Scrooge that my old friend was thinking of when she gave me that tiny statue of Scrooge so many Christmases ago.
Loneliness is a choice. You can be surrounded by a web of people and if you are using those people to complete yourself, you will still feel lonely. You have the choice to alter that terrifying feeling inside of you and turn it into an opportunity -- an opportunity to discover who you are, who you want to be and the choices you can make to become the best version of yourself.