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Small Business Customers

Duct Tape Selling for Small Business

Carol Roth | Posted 07.12.2014 | Small Business
Carol Roth

Sales can be the bane of a small business owner's existence. Limited budgets and limited time sometimes put a constraint on profits. So how can you sell more effectively?

New Site Is 'Public Shaming Device'

The Huffington Post | Nate C. Hindman | Posted 10.02.2012 | Small Business

A new website wants to help small companies fight back -- against their customers. Newly launched lets business owners blacklist b...

The (Really) Immaculate Reception

Gene Marks | Posted 04.02.2012 | Small Business
Gene Marks

I'm an expert at reception areas. If you don't get it right there, well, it doesn't bode well for what's behind the next door. I know a good, organized reception area when I see one. And I've seen some pretty scary ones.

Struggling Barber To Customers: Pay What You Want

Reuters | Posted 01.15.2012 | Small Business

(Reuters) - After more than 20 years of renting chairs from other barbers, Gregory Burnett finally opened his own shop, but the down economy has been ...

Mikey Likes It! How to Leverage a Satisfied Customer

Andrea Sittig-Rolf | Posted 11.13.2011 | Small Business
Andrea Sittig-Rolf

Every business should assemble an Ambassador Toolkit. It'll help you better leverage your satisfied customers and turn them into a walking and talking word-of-mouth army.