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Sprint

Customer Service Hall Of Shame

24/7 Wall St. | Posted 07.19.2014 | Business

When it comes to companies we dread dealing with, we all know who they are. Let’s put it this way, would you rather go to the Apple Genius Bar to fi...

How Verizon and AT&T Control Communications by Manipulating 'Special Access' -- Is Special Access Really $60 Billion in the US?

Bruce Kushnick | Posted 07.06.2014 | Business
Bruce Kushnick

Sweetheart Deals: The Wireless Company Collusive Ties with the Special Access Wires. Part IX in the series based on the new report "It's All Intercon...

Timothy Stenovec

Why A Sprint-T-Mobile Merger Would Be Terrible For Customers, In 1 Chart

HuffingtonPost.com | Timothy Stenovec | Posted 06.05.2014 | Technology

Americans have only a handful of options when it comes to deciding who to go with for mobile phone service. If Sprint and T-Mobile have their way,...

Son's Cloudy Outlook on U.S. Broadband

David Balto | Posted 05.30.2014 | Business
David Balto

"Scale" is the word of the day in the technology and telecom markets, in which new entrants are competing on a national stage with traditional regional players.

Phone Financing Growing Fast

Michael R. Levin | Posted 07.20.2014 | Technology
Michael R. Levin

T-Mobile Has Dominant Share of 8 Million Carrier-Switching Finance Customers Consumer Intelligence Research Partners (CIRP) released results of its ...

T-Mobile Continues to Grow Faster

Michael R. Levin | Posted 06.21.2014 | Technology
Michael R. Levin

Sprint Also Grows More in First Quarter of 2014 AT&T and Verizon Enjoy Higher Retention Rates Consumer Intelligence Research Partners (CIRP) released...

Customer Shocked After Being Called 'Gay,' 'Sissyboy' In Email From Sprint Employee

The Huffington Post | Cavan Sieczkowski | Posted 04.17.2014 | Gay Voices

A Sprint customer says a service representative sent him an email addressing him as "gay" and "sissyboy." Kelvin Mathews, of Chicago, called Sprin...

SXSW Shingerview: Keith Lehman, Sprint

David Shing | Posted 06.08.2014 | Technology
David Shing

Keith Lehman, Social Media Marketing Manager at Sprint, is one cool dude. He started his career at Sprint working at a retail store for five years, and worked his way up to corporate, doing development in marketing and operations.

Softbank's Pitch to Regulators Paints False Picture of U.S. Wireless

David Balto | Posted 05.10.2014 | Business
David Balto

The purpose of the U.S. antitrust laws is to protect competition and not competitors. That is a simple lesson Mr. Son should consider before he tries to justify an anticompetitive deal with a smokescreen of mischaracterizations and false statements about the state of the U.S. wireless broadband market.

Move of the Day: Sprints

Nora Tobin | Posted 05.04.2014 | Healthy Living
Nora Tobin

(Photo by Rieder photography) Incorporate this "move of the day" into your regular exercise regimen or just take a few minutes to give it a try. Ea...

U.S. Sues Sprint For $63 Million Over Wiretap Program

AP | By PAUL ELIAS | Posted 05.04.2014 | Technology

SAN FRANCISCO (AP) — Federal officials filed a lawsuit Monday alleging that Sprint Communications Inc. overbilled government agencies $21 million fo...

AT&T, Verizon And Sprint Push Back Against The NSA, Too

AP | By MARCY GORDON and MARTHA MENDOZA | Posted 05.03.2014 | Technology

WASHINGTON (AP) — When Apple, Google, Microsoft and other tech giants united in outrage last summer over the National Security Agency's unfettered s...

Phone Buyers Are Rational!

Michael R. Levin | Posted 04.20.2014 | Technology
Michael R. Levin

Buyers Finance Phones With Lower Resale Values Phone Finance Encourages Buyers to Purchase More Expensive Models Consumer Intelligence Research Part...

'Special Excess': The Secret Broadband, Internet, Cable, Wireless and Phone Networks

Bruce Kushnick | Posted 04.08.2014 | Business
Bruce Kushnick

Forget about the NSA and the phone networks. There's another secret network you should know about. I call it "special excess," though it's known in the telecom industry as "special access." You won't hear about these secret wires.

Sprint's Super Bowl Commercial: Get More Friends

Posted 02.03.2014 | Sports

Sprint wants you to get more friends. For the Super Bowl commercial on Sunday night aimed to get more people under one network. So grab all your ...

T-Mobile Grows by Disrupting

Michael R. Levin | Posted 03.29.2014 | Technology
Michael R. Levin

Phone Financing Programs Alter the Mobile Phone Marketplace Consumer Intelligence Research Partners (CIRP) released results of its research on mobile...

T-Mobile Captures More Growth

Michael R. Levin | Posted 03.23.2014 | Technology
Michael R. Levin

CIRP finds that T-Mobile increased its customer base by the highest percentage among the four largest mobile phone carriers. Sprint saw its customer base decrease as it lost more customers than it gained.

And the 2014 Bermie Awards Go to...

Michael L. Berman | Posted 03.16.2014 | Technology
Michael L. Berman

The awards are presented by a distinguished panel of experts (me, myself and I) to unsuspecting folks and companies in the technosphere who may -- or may not -- deserve them. And, for the first time in 18 years, we have a triple award winner.

U.S. Wireless Carriers Agree To Make Unlocking Your Phone Easier

Reuters | Posted 12.13.2013 | Technology

By Alina Selyukh WASHINGTON (Reuters) - Major U.S. wireless carriers on Thursday pledged to make it easier for consumers to "unlock" their mobile p...

Wheeler's FCC: The Next Move on Spectrum

Christina Gagnier | Posted 01.23.2014 | Technology
Christina Gagnier

While major carriers have made their arguments and everyone from economists to industry analysts have weighed in on how the auctions should be conducted and who should be able to participate, the next move on spectrum lies with Wheeler's FCC.

Kansas City Is Becoming a Mecca for Big Technology Names

Jason Grill | Posted 01.23.2014 | Technology
Jason Grill

Kansas City will continue to be a catalyst for growth in the entrepreneurial sector in America and its technology innovation prowess is proving to be on the rise.

United Gala for Orphaned Children in Developing World

Jim Luce | Posted 11.25.2013 | New York
Jim Luce

Orphaned children--especially in poor countries--face daunting odds against succeeding in life. In many countries they have little, if any, opportunit...

How Can You Not Be Watching the Tour de France?

Stu Kreisman | Posted 09.13.2013 | Sports
Stu Kreisman

If all you know about cycling is that Lance Armstrong doped his way to seven titles, then you're missing out on an extraordinary sporting event.

Gerry Smith

Inside The Massive Global Black Market For Smartphones

HuffingtonPost.com | Gerry Smith | Posted 07.22.2013 | Technology

This article is part of a Huffington Post series exploring the global underground trade in stolen smartphones. Previous stories in the series can be f...

Sprint Sets Itself Apart From AT&T And Verizon

AP | By BARBARA ORTUTAY | Posted 09.11.2013 | Technology

NEW YORK (AP) — Sprint is introducing a new wireless plan that guarantees new and existing subscribers unlimited voice, text and data plans, in a mo...