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IBM, Ritz-Carlton and Yum! Brands Empower Front Line Employees... Do You?

George Bradt | Posted 06.29.2013 | Business
George Bradt

The strongest leaders get that it's not about them. It's about the others. Whether you call them "first followers" or "front line," leadership is about inspiring and enabling others to do their absolute best together to realize a meaningful and rewarding shared purpose.