I have learned elsewhere in the world there are airlines that people love, Love, LOVE. Both Emirates and Etihad Airways based in nearby Abu Dhabi are two such carriers. That's what makes Etihad's new television commercial so interesting.
When you're three hours into a six-hour flight and the flight attendant randomly announces, "Everyone please put your seats to the upright position and your tray tables up", that can only mean one thing; you are landing.
Delta posted that they were hiring flight attendants and the applications started coming in two per minute! Why is a flight attendant career so desirable? Isn't it low pay and long hours away from home?
For the first time, not only did I want to study academically, I couldn't get enough of it. Here I was in one of the best universities in the world listening to the highest level professors and learning so much.
As the lines to the back of the jet get backed up with people, the commoners get a glimpse of what is offered in front of them. They are teased as the upper class fidgets with their electronic massage seats while sipping on cold red wine and munching on salted nuts.
For decades, the commercial airlines have successfully managed to convince the DOT that they should police themselves when it comes to how they treat passengers--essentially preventing any meaningful reforms.