Erwin Washington, Drunk United Pilot From Lakewood, Arrested In London
Erwin Washington, of Lakewood, a United Airlines pilot, was arrested in London on charges of being drunk prior to flying from London to Chicago on Mon...
Erwin Washington, of Lakewood, a United Airlines pilot, was arrested in London on charges of being drunk prior to flying from London to Chicago on Mon...
AP | RAPHAEL G. SATTER | Posted 11.11.2009 | Chicago
LONDON — A United Airlines pilot who was pulled from his trans-Atlantic flight to Chicago shortly before takeoff has been charged with having to...
Posted 11.06.2009 | Business
Another day, another customer service screw-up for United Airlines. (Check out the hilarious "United Break Guitars" video here.) As MyFoxAtlant...
AP | JOAN LOWY | Posted 10.14.2009 | Denver
WASHINGTON — The Federal Aviation Administration on Wednesday proposed levying multimillion-dollar fines against United Airlines and US Airways for safety violations, including flying a plane after mechanics stuffed shop towels into an engine.
The agency said it has proposed a $5.4 million fine against US Airways of Tempe, Ariz., for operating eight planes on a total of 1,647 flights from October 2008 to January 2009 in violation of safety directives or the company's own maintenance rules.
The agency also said it is proposing a $3.8 million fine against United of Chicago for operating one of its Boeing 737 aircraft on more than 200 flights with shop towels covering openings near where oil collects in the bottom of the engine instead of using protective caps required by the carrier's maintenance procedures.
Under FAA rules, the airlines have 30 days to present mitigating evidence before the agency can impose the fines. It's not unusual for fines to be reduced as the result of negotiations.
The hefty fines reflect the large number of flights that were allowed to carry passengers in violation of safety requirements, FAA spokeswoman Alison Duquette said. The agency doesn't know how many passengers were on the flights, she said.
Eric C. Anderson | Posted 10.13.2009 | Living
The airline that MSNBC declared the "worst of the worst" in June 2008 is striving mightily to maintain that status in 2009. I should have known better than to fly United.
Reuters | Posted 11.28.2009 | New York
LOS ANGELES (Reuters) -- Authorities removed two men from a United Airlines flight at Los Angeles International Airport for suspicious behavior on Mon...
Terry Gardner | Posted 11.16.2009 | Living
Beyond Twitter and Facebook, airlines are connecting and entertaining passengers on Flickr and YouTube.
Crain's Chicago Business | Thomas A. Corfman | Posted 11.08.2009 | Chicago
The Daley administration is coughing up an additional $10 million to entice the parent of United Airlines to move its operations center downtown from ...
Andrew Cherwenka | Posted 09.26.2009 | Media
What if United put its best baggage handlers on drums and its best customer service reps on the tambourine? They could have in-house legal counsel singing backup.
Michelle Renee | Posted 09.19.2009 | Business
United Airlines is emerging from a bankruptcy filing and flying in the wrong direction when it comes to customer satisfaction. Robbing customers blind every chance they get is simply bad business.
Posted 09.19.2009 | Business
Consumerist points out that musician David Carroll has released a sequel to his "United Breaks Guitars" video -- which just may be the single most fam...
Crain's Chicago Business | Eddie Baeb | Posted 09.06.2009 | Chicago
Mayor Richard M. Daley says the city's proposed $24-million subsidy to help bring 2,800 United Airlines employees downtown is warranted because of the...
Chicago Sun-Times | DAVID ROEDER AND FRAN SPIELMAN | Posted 09.06.2009 | Chicago
Mayor Daley is strapped for cash to run city government, but he has a rich money pot to subsidize private development downtown....
John Wellington Ennis | Posted 08.27.2009 | Comedy
The viral wave from Dave Carroll's YouTube video "United Breaks Guitars" is not complete without yet another re-edit of Hitler losing it from the movie "Downfall."
Posted 08.24.2009 | Business
By now nearly 4 million people have watched the 'United Breaks Guitars' video that has made its way around the web and back. A quick catch-up: United ...
Crain's Chicago Business | Thomas A. Corfman and Eddie Baeb | Posted 08.23.2009 | Chicago
The parent company of United Airlines is in talks with the Daley administration and the owners of the recently renamed Willis Tower about moving a 2,8...
Andrew Cherwenka | Posted 08.09.2009 | Media
In web marketing it's often said, "You are what Google says you are," and seven of the first 10 results for a Google video search of United Airlines are damaging to the brand.
Posted 08.08.2009 | Business
UPDATED, Jul. 10, 3:00 p.m: After his song made its way across the Internet, Carroll received a call from United offering to pay for his beloved gui...
Auren Hoffman | Posted 08.08.2009 | Business
One wouldn't think of a personal assistant as being an influencer but Reggie Love talks to the most powerful person in the world twenty times a day -- he is Obama's personal assistant.
AP | RUPA SHENOY | Posted 08.02.2009 | Chicago
CHICAGO — A computer problem temporarily disrupted United Airlines flights at O'Hare International Airport on Thursday, causing long delays and ...
AP | JOSHUA FREED | Posted 07.21.2009 | Business
MINNEAPOLIS — As if charging $15 to check a bag weren't enough, two airlines are asking for $5 more beginning this summer if you pay at the chec...
wsj.com | SCOTT MCCARTNEY | Posted 07.05.2009 | Business
If you thought legroom on commercial airlines was already cramped, get set to be squeezed some more. New Boeing 737-800s now being delivered to Ame...
Washington Times | Nicholas Kravlev | Posted 06.28.2009 | Business
There is rarely a single specific issue a reporter writes about that provokes huge interest from its first mention, and then continues to do so for mo...
AP/Huffington Post | Posted 06.22.2009 | Chicago
Senator Roland Burris and White House social secretary Desiree Rogers were on a United Airlines flight from Washington to Chicago Friday that had to m...
Crain's Chicago Business | Greg Hinz and John Pletz | Posted 06.15.2009 | Chicago
A major shuffle is about to begin at O'Hare International Airport in which two airlines move in with new partners, potentially freeing gates for addit...
Posted 11.11.2009 | Denver