iOS app Android app

United Airlines

Fear, Good and Bad: Lessons From an Awful Week in Boston

David Ropeik | Posted 06.25.2013 | Politics
David Ropeik

Fear is not something we can turn off, something we can consciously control.

Mumbai: Jenn Goes Jain

Jennifer Schwab | Posted 04.10.2013 | Travel
Jennifer Schwab

As a person of East Indian descent, but an American through and through by birth and upbringing, I have always wanted to journey to the motherland to explore my Jain heritage.

America's Meanest Airlines

U.S. News Travel | Posted 06.09.2013 | Travel
U.S. News Travel

ellenm1 / Flickr The 2013 Airline Quality Ratings (AQR) report -- released on Monday, April 8 -- shows that the U.S. Department of Transportation re...

The Worst Airline In America Is...

AP | JOAN LOWY | Posted 04.08.2013 | Travel

WASHINGTON -- Virgin America did the best job for its customers among leading U.S. airlines last year, a report said Monday, as carriers overall had t...

United Airlines Flight Gets Diverted After Customer Complains About A Movie

The Huffington Post | Posted 04.05.2013 | Business

Next time you're unhappy with your plane's inflight entertainment, take a minute to really, truly consider if it's worth complaining. A family tra...

United Delays Denver-Tokyo Flight Service... Again

AP | Posted 03.29.2013 | Denver

CHICAGO -- United Airlines is delaying its new Denver-Tokyo service – again – because its new Boeing 787 jets remain grounded. United sai...

Employees Say the Darndest Things -- a Lesson in Culture

Ian Altman | Posted 05.19.2013 | Business
Ian Altman

If you are not sure if your culture strives to wow customers, then rest assured it is not. It is never too late to change your culture and values. But the longer you wait, the harder it is to reverse the trend.

A More Comfy Transcontinental Flight

Posted 03.19.2013 | Travel

Flights across the U.S. are about to get a lot more comfortable for business class passengers. United Airlines announced Monday the rollout of a ne...

Michael McAuliff

Widow Of 9/11 Pilot Calls Airline Security Plan An 'Insult'

HuffingtonPost.com | Michael McAuliff | Posted 03.14.2013 | Politics

WASHINGTON -- Ellen Saracini became an airline security advocate in the hardest way possible. She lost her husband, Victor, on Sept. 11, 2001, when hi...

United Airlines Holds Plane So Passenger Can Say Goodbye To His Dying Mother

Christopher Elliott | Posted 05.06.2013 | Travel
Christopher Elliott

As it turns out, United flight 667 was delayed leaving San Francisco. Drake was visibly distraught. You can't prepare for a moment like this, but now came the very real possibility that he wouldn't have chance to see his mother before she passed away.

Is United's Premier Access Service A Rip-Off?

Posted 03.01.2013 | Travel

United Airlines made news recently by announcing a new "Premier Access" option that would allow passengers to skip to the front of security lines for ...

Why Frequent Flier Miles Are Never 'Free'

George Hobica | Posted 05.01.2013 | Travel
George Hobica

Whatever happened to "free" frequent flier tickets?

Mercury Retrograde: Get Ready for Three 'More' Weeks When the World Goes Haywire!

Larry Schwimmer | Posted 04.27.2013 | Healthy Living
Larry Schwimmer

Many readers have asked to be warned when Mercury goes retrograde. They want to avoid the kind of mental mistake that cost Governor Perry his presidential nomination.

Denver-Tokyo Route Delay

AP | Posted 04.23.2013 | Travel

DENVER (AP) — United Airlines is delaying the launch of a new route from Denver to Tokyo-Narita airport while U.S. regulators investigate problems w...

Airline Ditches Dreamliner Due To Battery Problems

AP | JOSHUA FREED and JOAN LOWY | Posted 04.23.2013 | Business

United Airlines cut the grounded Boeing 787 from its flying plans at least until June and postponed its new Denver-to-Tokyo flights on Thursday, as ai...

Passenger Pronounced Dead When Denver Plane Landed In Utah

AP | Posted 04.14.2013 | Denver

SALT LAKE CITY — Airport officials say a passenger was pronounced dead shortly after a plane from Denver landed in Salt Lake City. Salt Lake Ci...

Airline VIP Club Cheat Sheet

George Hobica | Posted 04.14.2013 | Travel
George Hobica

It's important to note that airline clubs vary greatly in quality, even within a single airline.

What Airline Takes Care Of Infants?

George Hobica | Posted 04.05.2013 | Travel
George Hobica

Flying internationally? If there's a choice, you definitely want to choose a foreign-based airline over a U.S.-based one.

New TSA PreCheck: Elitist, Confusing, Mysterious, Maddening

Blake Fleetwood | Posted 01.15.2013 | Politics
Blake Fleetwood

If you are under 12 or over 75--in like Flynn. No worries. No more long TSA security lines involving taking off your shoes or taking out your laptop...etc... But for the rest of us flyers, it's a secret new "E-ZPass" program of sorts: "Managed Inclusion" is a riddle wrapped in a mystery inside an enigma, to paraphrase Winston Churchill.

United Airlines Allegedly Running 'Sham' Office To Avoid Taxes

AP | DON BABWIN | Posted 03.16.2013 | Chicago

CHICAGO — The lawsuit filed against United Airlines, alleging that the company falsely claims to buy jet fuel in a rural Illinois community in o...

Airline Will Stop Shipping Monkeys For Inhumane Medical Testing

The Huffington Post | Hunter Stuart | Posted 01.09.2013 | Green

Animal-rights group People for the Ethical Treatment of Animals (PETA) said in a press release Monday that United Airlines would no longer ship monkey...

Is Delta About To Get A Lot Sexier?

John Nicholson | Posted 12.18.2012 | Travel
John Nicholson

Even if Delta retains its corporatist image and mediocre product quality, though, the prospect of being able to accrue, redeem and enjoy benefits on Virgin Atlantic makes Delta's frequent flyer program, SkyMiles, and its alliance network, SkyTeam, much more attractive for transatlantic fliers.

Bad Airline Service: When Is Enough Enough?

Robert Schrader | Posted 02.17.2013 | Travel
Robert Schrader

Whether you want to congratulate or lambast an airline you've recently flown, head on over to BadAirline and make an airline complaint on the airline's report card. Or, subscribe to our airline news blog and keep abreast of the latest airline developments.

1st Class Flyers Offer Seats To Crying Disabled Vet, Delta Won't Accommodate

Posted 12.14.2012 | Impact

Marine Lance Cpl. Christian Brown, a disabled veteran, was wheeled down to the last row of the airplane and bumped up against aisle seats after he had...

PHOTOS: Rothenburg Is Germany's Christmas City

Susan Fogwell | Posted 02.04.2013 | Travel
Susan Fogwell

Shop windows display beer steins, wooden nutcrackers and German-made Teddy bears.