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United Airlines

What Do Airlines Owe Passengers Displaced By Sandy?

Kate Hanni | Posted 12.31.2012 | Travel
Kate Hanni

A tiny percentage of the people unable to board the 19271 flights canceled or rescheduled in the wake of Hurricane Sandy likely read the contract that is now determining what sort of help their airline is obliged to give them.

Airline's Attempt To Raise Fares Fails

AP | Posted 10.12.2012 | Money

DALLAS -- The latest attempt by airlines to raise fares has collapsed. United Airlines said Thursday that it rolled back an increase of $4 to $10 per...

Airline Raises Fares, AGAIN

AP | Posted 12.10.2012 | Money

DALLAS — United Airlines is raising prices on most flights within the U.S. by up to $10 per round trip. The airline confirmed the increase on W...

United CEO Talks 787s

AP | JOSHUA FREED | Posted 09.28.2012 | Travel

-- For years, airline executives were criticized for falling in love with shiny new airplanes, to the detriment of their shareholders. United Contine...

Erratic Man Scares Passengers On United Flight

AP | Posted 09.27.2012 | Travel

SANTA ANA, Calif. -- Passengers said they had to tackle a man who was behaving aggressively and grabbing women during a flight from Chicago to Orange ...

WATCH: United Airlines' 787 Dreamliner Assembled In Time-Lapse

Posted 09.25.2012 | Travel

A new, enchanting time-lapse video shows the process of assembling and painting a United 787. The carrier is the first to fly the composite aircraft i...

United Gets America's First Dreamliner

travel.usatoday.com | Posted 09.25.2012 | Travel

For the first time ever, there's a Dreamliner in the fleet of a U.S. airline. That became official over the weekend, when United Airlines officiall...

Supermodel Claims United Airlines Killed Her Dog

The Huffington Post | Cavan Sieczkowski | Posted 09.24.2012 | Travel

Supermodel Maggie Rizer's two-year-old Golden Retriever Bea was very much alive when she and her family boarded a United Airlines flight bound for San...

Donna's Cancer Story: The North Pole

Sheila Quirke | Posted 11.21.2012 | Parents
Sheila Quirke

As we exited the plane, rows of Chicago firefighters and police officers gave the kids standing ovations. I lost it -- tears, sniffles, undisguised emotion. Something about these men and women who put their lives on the line daily saluting these sick kids really moved me.

Yet Another Price Hike

AP | Posted 09.13.2012 | Money

DALLAS -- Led by Southwest Airlines, several airlines are raising prices again. Southwest raised fares Wednesday by $10 per round trip on about 10 pe...

An Open Letter To United's Jeff Smisek

Jonathan Ezer | Posted 11.07.2012 | Travel
Jonathan Ezer

Last month, I passed the 25,000 mile mark and became a Premier Silver member on United Airlines. I expected the typical feelings of pride and self-importance that "status" usually confers, but my feelings were tempered by the many bad experiences on United in recent months.

The Best Way To Help Hurricane Victims That No One Knows About

Danny Rubin | Posted 10.30.2012 | Impact
Danny Rubin

As expected, Hurricane Isaac is now wreaking havoc in Louisiana -- and New Orleans in particular -- as the storm surge floods out coastal communities ...

UPDATE: United Computer Glitch Grounds Flights

Posted 08.30.2012 | Travel

UPDATE 8/30/12, 7:45 a.m.: United Airlines blamed a piece of hardware for Tuesday's network outage that grounded flights across the country, reports ...

WATCH: 83-Year Old Flight Attendant's World Record

AP | JENNIFER SINCO KELLEHER | Posted 10.28.2012 | Travel

HONOLULU -- A flight attendant is landing in the Guinness World Records book after spending 63 years moving about the cabin. Ron Akana, 83, worked hi...

When Direct Flights Aren't Direct

Seth Korman | Posted 10.27.2012 | Travel
Seth Korman

When purchasing the tickets, I made the mistake of missing the distinction between "direct" and "nonstop" flights.

America Needs A Five-Star Airline

John Nicholson | Posted 10.24.2012 | Travel
John Nicholson

Why harp on one tiny aspect of airlines' customer experience? Because it's illustrative of the overall trend of poor product and service outputs by all major U.S. airlines.

Will Congress Pass the Airline Bailout Act of 2012?

Jake Schmidt | Posted 10.21.2012 | Green
Jake Schmidt

If signed into law and implemented (as its proponents clearly want) the bill could put taxpayers at risk of a significant bailout for the airlines through the "hold airlines harmless" provision.

United 'Loses' Little Girl

Posted 08.14.2012 | Travel

The parents of a 10-year-old girl have accused United Airlines of losing their daughter and not being concerned about it. On his blog, Stanford pr...

Airplane Catches Fire Before Takeoff In Seattle

AP | Posted 10.13.2012 | Travel

SEATTLE — A Sea-Tac airport spokesman says all passengers were safely evacuated after a United Airlines plane caught fire before taking off. Th...

We've Got Another Airfare Price Hike

AP | Posted 08.02.2012 | Travel

DALLAS -- For the second time in less than two weeks, major U.S. airlines are raising fares. United Airlines confirmed Thursday that it increased pri...

United Offers Free Airfare To Grieving Family Of Aurora Victim

Posted 07.26.2012 | Travel

United Airlines is stepping up in a big way to assist the grieving family members of one victim of the Aurora Shootings. The airline is offering to...

Disabled Veteran: United Airlines Staff Kicked Service Dog, Asked If He Was 'Retarded'

The Huffington Post | Laura Hibbard | Posted 07.23.2012 | Impact

Jim Stanek, a disabled veteran and Paws and Stripes cofounder, claims United Airlines staff physically abused his service dog, Sarge, and verbally abu...

Airline Announces New Fee Hike

AP | Posted 07.20.2012 | Money

DALLAS -- United Airlines is raising fares within the U.S. by up to $10 per round trip, the industry's first attempt at boosting prices in three month...

Fly First Class To Hong Kong For $33

AP | SCOTT MAYEROWITZ | Posted 07.19.2012 | Money

NEW YORK -- It was an airfare deal too good to be true: fly first class to Hong Kong for just 4 frequent flier miles and $33 in taxes. Clearly, it wa...

The Worst Airline Purser In History?

Dane Steele Green | Posted 07.17.2012 | Travel
Dane Steele Green

The entire flight was under Ted's control, he knew it, and it was almost a dictatorship. No fun, no class, and mixed with a bit of fear to stand up, or even to sit in your seat.