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United Airlines

Strangled by Boundaries

Todd Lapidus | Posted 09.16.2012 | Business
Todd Lapidus

Little has been explored or published about what happens to service providers who are asked to segregate their attention and efforts based upon a hierarchy of customer importance. How does your company address this issue?

Man Claims He Was Subject To Noose, Shackle Display At Work

Posted 06.27.2012 | Business

A maintenance worker is suing his employer, claiming he was subject to harassment that included displays of shackles and a noose at work. Vernell ...

Severe Turbulence Has Flight Attendant In Serious Condition

Posted 06.14.2012 | Travel

A United flight was forced to make an emergency landing in Lake Charles, La. Tuesday night after a bout of severe turbulence. Flight 1632 was en r...

United Raises Bag Fee To $100

Posted 06.13.2012 | Travel

For those preparing to fly trans-Atlantic on a United flight, you might want to think about packing efficiently. The airline has announced that it wil...

WATCH: "Meltdowns" The TSA Forgot To Mention

Christopher Elliott | Posted 08.04.2012 | Travel
Christopher Elliott

Rep. John Mica is sounding the alarm bells about "another TSA meltdown."

PLANE CRAZY: How Did A Recent Parolee Sneak On This Plane Without A Ticket?

Huffington Post | David Moye | Posted 06.08.2012 | Crime

Usually people who are recently paroled from prison are restricted from where they travel. But one recent parolee in San Diego, with a reported rap...

Million-Mile Flyer Sues United Airlines

Posted 05.30.2012 | Travel

A man who has flown millions of miles on United Airlines is suing the company for "'immorally' rescinding perks for 'Million Milers,'" reports ABC New...

Major Airline Accused Of Workplace Discrimination

Reuters | Posted 07.29.2012 | Business

May 29 (Reuters) - Two dozen black pilots alleged in a lawsuit on Tuesday that United Continental Holdings, the parent of United Airlines, passed th...

You Don't -- and Can't -- 'Control' Your Brand

John Friedman | Posted 07.29.2012 | Small Business
John Friedman

Face it: If you're worried what your employees are saying about you on Twitter, your problem is not Twitter. And the same applies to your customers, suppliers, and communities in which you operate.

Flying High: Direct Flights From Denver To Japan

Posted 05.22.2012 | Denver

Domo arigato, Mr... uh, Mayor Hancock? We aren't sure who, exactly, to thank (the list likely spans a couple decades), but as first reported by Air...

What Airlines Can Learn From Unintentional Heroes

Christine Negroni | Posted 07.18.2012 | Books
Christine Negroni

I am skeptical that Carroll's book has done what one jacket review claims, that he has "taught corporate America how to treat people better." I'd like to see some evidence of that.

Another United Jet Makes Emergency Landing At DIA

AP | Posted 05.10.2012 | Denver

DENVER -- A United Airlines flight from Toronto to San Francisco has made an emergency landing at Denver International Airport. Airport spokeswoman J...

Off-Duty Pilot Who Helped Crippled Jet Make Impossible Landing Dies

AP | DON BABWIN | Posted 05.10.2012 | Travel

CHICAGO -- Airline pilot Denny Fitch was hitching a ride home on a DC-10 in 1989 when heard an explosion somewhere in the back of the jet. He soon mad...

Jet Blows 2 Tires At National Airport

AP | Posted 04.09.2012 | DC

WASHINGTON -- United Airlines says no one was injured when a jet blew two rear tires upon landing at Ronald Reagan Washington National Airport. The B...

DIA Air Traffic Controller Thought Plane Emergency Was A Prank

AP | Posted 06.06.2012 | Denver

By Associated Press DENVER -- The Federal Aviation Administration is investigating after an air traffic controller was accused of ignoring a reques...

3 Injured By Turbulence On United Flight

AP | Posted 06.04.2012 | Travel

HOUSTON — Five passengers and two flight attendants have been hurt after a flight from Tampa, Fla., to Houston hit severe turbulence over Louisi...

Flying The Unfriendly Skies

David Fagin | Posted 05.29.2012 | Travel
David Fagin

So, how come everyone you talk to now refers to it as "United F#&*n Airlines?" That's easy. Just pull back the first-class curtain and you will see the "friendly skies" aren't so friendly after all.

Airline's Customers Are On Hold... Still

AP | JOSHUA FREED | Posted 05.27.2012 | Money

United Airlines passengers were still having difficulty getting a reservations agent on the phone and experiencing other glitches on Tuesday, more tha...

Airlines Brace For Higher Fuel Costs

AP | Posted 05.26.2012 | Money

DALLAS — Southwest Airlines Co. says it's raising ticket prices to offset the high cost of jet fuel. And several other big airlines are followin...

PHOTOS: A Look Back At Continental Airlines Over The Years

Posted 08.22.2012 | Travel

United Airlines will finally shutter Continental Saturday, two years after the merger that created the world's largest airline. As part of the me...

Continental To Vanish For Good

Reuters | Posted 04.30.2012 | Travel

* United and Continental set for single reservation system * Continental website disappears on Saturday By Kyle Peterson...

PHOTOS: What's Inside First-Class Amenity Kits?

Conde Nast Traveler | Posted 04.19.2012 | Travel
Conde Nast Traveler

One of the best parts about flying in the front of the plane is that the airlines dole out amenity kits packed with all those little things that make long-haul flights more comfortable

Little Gold Men Fly To LA

AP | By SANDY COHEN | Posted 04.10.2012 | Los Angeles

LOS ANGELES -- Passengers on United Airlines Flight 531 from Chicago to Los Angeles didn't just get to travel with a world-famous celebrity, they also...

I'm Tweeting on a Jet Plane

Julia Allison | Posted 04.09.2012 | Media
Julia Allison

Most airlines recognize Twitter and Facebook as effective and easy methods of both informing customers and mitigating public-relations disasters. The question really is: How comfortable are they in their social-media skin?

Snow (Finally) Comes To Mammoth Mountain

The Ski Channel | Posted 03.21.2012 | Travel
The Ski Channel

For skiers and snowboarders in California and across the nation, the time for waiting is over.