A client was very upset with me. We had sold him software a few weeks ago and he called because he needed help. When I explained to him that all of ou...
"We're sorry for your disappointment," the American staffer tweeted quickly, before turning their attention to his case.
* US Air's Parker to be CEO, Horton chairman till early 2014 * Merged airline seen valued between $10.5 bln and $11 bln ...
Regular readers of my blog, Flying Lessons may have discerned a theme: what aviation knows about how to improve ...
US Airways is determined not to see its Piedmont Airlines workers unionized. Baggage handlers at non-unionized work subsidiaries of US Airways Express, like Piedmont, make half of what their unionized counterparts.
Time's article is phenomenally bad reporting, picking on aviation with a kind of thoughtlessness that's more embarrassing to the publication than to the industry.
This week time spun me around. I traveled back to South Jersey to work against Alzheimer's undignified rip across my mother's golden years. In ...
Everyone has his own specific vocation or mission in life; everyone must carry out a concrete assignment that demands fulfillment. Therein he cannot b...
