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Virgin America

If You Think Airlines Suck, It's Because You're Flying The Wrong Ones

The Huffington Post | Suzy Strutner | Posted 07.27.2014 | Travel

We spend a lot of time hating on airlines: passengers whine that the food is nasty, the luggage gets lost, and the flight attendants are grumpy and gr...

Two Thumbs Down on Air Nonsense

Jeff Polman | Posted 06.23.2014 | Travel
Jeff Polman

Imagine my horror then, the next time I flew Virgin America, and witnessed this abomination: a five-minute long, professionally-choreographed singing and dancing video.

America's Meanest Airlines 2014

U.S. News Travel | Posted 06.07.2014 | Travel
U.S. News Travel

The 2014 Airline Quality Ratings report, released April 7, shows that United Airlines is finally beginning to recover from its merger with Continental Airlines, which took place in 2010. But that wasn't enough to keep United from earning the lowest AQR score of all national airlines for the fourth year in a row.

Connections Over Connectivity at 10,000 Feet: Creating Consistent Airline Customer Service

Christine Hannon | Posted 04.09.2014 | Business
Christine Hannon

The customer experience must be consistent in marketing, ticketing, gate operations, flying and baggage handling. Each interaction is an opportunity to turn that customer into a raving fan. Each interaction is an opportunity for one human being to be kind to and take care of another.

This Flight Attendant Knows How To Get His Groove On

Posted 01.23.2014 | Travel

Air travel safety is serious business, but it never hurts to infuse some fun into the matter. Virgin America's safety video, released in October, i...

New Virgin America Credit Card With Free Ticket Change/Cancel (Sort Of)

George Hobica | Posted 03.09.2014 | Travel
George Hobica

The Virgin America media folks sent me an email today touting the new Virgin America credit cards. One thing caught my eye: get the "premium" version ...

Operation Chihuahua Flies Homeless Pups First Class

The Huffington Post | Lydia O'Connor | Posted 11.14.2013 | Good News

Nine of San Francisco’s homeless chihuahuas were treated to a red carpet and first class flight treatment this morning -- a swankier ride than most ...

Best U.S. Airlines: 2013 Edition

Tracy Stewart | Posted 11.07.2013 | Travel
Tracy Stewart

It's that time of year again. The Airfarewatchdog team has been hard at work crunching numbers to determine the best domestic airlines. (In case you m...

What to Pack to Look Chic While Travelling

Ada Polla | Posted 12.02.2013 | Style
Ada Polla

Aureta Thomollari does not dress down to travel, on the contrary, she amps up the level of sophistication and glamour to make her experiences around the world even more meaningful.

Computer Outage Causes Worldwide Flight Delays

Posted 08.06.2013 | Travel

A computer outage is being blamed for causing major delays at airports worldwide, KTLA reported. Sabre, a reservation system used by many carriers,...

The Top 5 Best Airlines for Bringing Sports Gear

The Active Times | Posted 09.07.2013 | Travel
The Active Times

You may be headed to the best biking trails, ski runs, surf breaks or golf courses in the world, but if your trip starts off with a gauntlet of extra fees and restrictions at the airport, your vacation buzz will be killed before you even hit the fresh air.

How To Get Elite Airline Status

George Hobica | Posted 06.17.2013 | Travel
George Hobica

If you'd like to leverage your status on one airline's program to get status on another airline, here's how to do it.

How to Complain to an Airline

George Hobica | Posted 06.14.2013 | Travel
George Hobica

Everyone will end up complaining about an airline sooner or later. So if you have an airline complaint, whether it's lost bags, a delayed flight, or poor service, always try to resolve it politely at the airport. If that doesn't work, try the following.

Failure To Flush? Allegation Leads To Lawsuit

The Huffington Post | Ryan Grenoble | Posted 04.30.2013 | Travel

Add one more item to the growing list of reasons to distrust airplane lavatories: They can land you in embarrassing lawsuits. Just ask Virgin Ameri...

Flirting And Flying: Airline Will Deliver Drinks To Your Crush

The Huffington Post | Ryan Grenoble | Posted 04.25.2013 | Travel

Before attempting to join the mile high club, travelers may be well advised to do a little flirting. And while the former is questionably legal, Virgi...

Is Delta About To Get A Lot Sexier?

John Nicholson | Posted 12.18.2012 | Travel
John Nicholson

Even if Delta retains its corporatist image and mediocre product quality, though, the prospect of being able to accrue, redeem and enjoy benefits on Virgin Atlantic makes Delta's frequent flyer program, SkyMiles, and its alliance network, SkyTeam, much more attractive for transatlantic fliers.

What Do Airlines Owe Passengers Displaced By Sandy?

Kate Hanni | Posted 12.31.2012 | Travel
Kate Hanni

A tiny percentage of the people unable to board the 19271 flights canceled or rescheduled in the wake of Hurricane Sandy likely read the contract that is now determining what sort of help their airline is obliged to give them.

Register To Vote At 35K Feet

Posted 08.17.2012 | Travel

In the olden days, registering to vote could be a bore. It typically involved the lackluster tasks of waiting at the DMV with a voter registration for...

Happy Birthday, Richard Branson!

Posted 07.18.2012 | Travel

Sir Richard Branson, the godfather of pretty much all that is cool in the world, celebrates his 62nd birthday on July 18. And he's not slowing down. ...

EXCLUSIVE LOOK: Banana Republic's Uniforms For Virgin America

Melanie Nayer | Posted 09.11.2012 | Travel
Melanie Nayer

With the help of Virgin America teammates (including cabin crew, pilots and gate agents), Banana Republic designed new uniforms that meet the requirements for a comfortable, functional and fashionable in-flight and on the ground wardrobe. The new uniforms are the result of an 18 month project between Virgin America and Banana Republic in which the retailer's top designers collaborated with the airline's creative and brand team to refit everyone from ground crew to pilots.

Boo: Now The World's Cutest Airline Spokesman

Posted 07.11.2012 | Travel

Boo, the world's cutest dog, has now become the world's cutest airline ambassador. The adorable Pomeranian has just accepted a post as Official Pet Li...

WATCH: 'Mad Men' Star's New Film

The Huffington Post | Kia Makarechi | Posted 06.12.2012 | Entertainment

Just as "Mad Men" fans begin coming to terms with the fact that they won't be seeing the employees of Sterling Cooper Draper Pryce for some time, Sir ...

Rod Kurtz

6 Things You Can Learn From Virgin America

HuffingtonPost.com | Rod Kurtz | Posted 05.02.2012 | Small Business

Dating back to his days as the teenage publisher of Student magazine, Sir Richard Branson has always done things a little differently in the business ...

Richard Branson Is Quite Busy Not Owning Virgin America

Edward Wytkind | Posted 06.10.2012 | Business
Edward Wytkind

In telling Virgin America employees to "say no to the old way of flying and say no to the TWU," Sir Richard couldn't have been clearer -- he is at the helm making sure that his (sorry, I meant Virgin America's) employees remain non-union.

Sir Richard Branson Actually Is the Most Interesting Man In The World (VIDEO)

Shira Lazar | Posted 06.05.2012 | Business
Shira Lazar

Richard Branson answered our viewer questions and spoke about social media, entrepreneurship, Virgin Galactic, his 10-year prediction, and the importance of making a difference in other peoples' lives.