Tear down towers of knowledge. One person shouldn't be so integral to your organization that they can't go on vacation or has to be on-call all the time. While these could seem like job security, ultimately, it's too much pressure on one person and the infrastructure.
Our two main metrics for success are money and power, and they drive us to work longer hours, sleep with our phones and tablets, miss important moments with our families and impacts our health. Arianna proposes a third metric for success: thriving.
"It started with a phone call from Al Gore while I was in the bath. He wanted to show me An Inconvenient Truth, and his poignant and elegant reduction of these issues really struck a chord with myself as an interested non-expert."
Her Majesty Queen Noor embodies the spirit of generously, kindness and compassion. An American woman, who married the King of Jordan, did not see differences between the people of her new country and herself.
In holiday destinations like the Caribbean, authentic experiences are becoming the new currency. But local entrepreneurs with great ideas seldom have access to the capital, training or leadership skills that would give their innovations the credibility tourism operators demand.