I ask you, restaurant operators, do you use second- or third-string players on slow nights, hoping they won't mess up too much? If so, how do you avoid major missteps? And readers, do you sense you're dealing with second stringers on slow nights?

It's hard being a waiter. The pay can be low, the hours are long and certain customers can be especially irritating. On the flip side, for those custo...

Restaurant work is hard, people. The wages are low, you're on your feet for many hours a day and sometimes customers can be real jerks. Jennifer f...

You'll be confronted with a whirlwind of new and unfamiliar dining options hungry for business. Burgers and meatballs will fly, but keep alert and you can avoid the most tragic meals.

Here's some good news for the restaurant biz: The National Restaurant Association reports that more than 560,000 restaurant jobs have been added since...

At this point, you've probably heard my hit country song "Waiter, Don't Take My Plate Away" (click that if you missed it) and you're now singing the l...

When you dine out now, there's an excellent chance that your chef has had formal training. Why not your waitress, too?

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Dear BA Foodist, I was dining out for a friend's birthday, and our group was having a great time...until the check arrived. Not everyone had cash, t...

Daniel Maurer at Grub Street recently covered the findings of a new French study that found that people dining to songs with "pro-social" lyrics are 1...

After I posted my top five restaurant service pet peeves, readers quickly chimed in with their own dining out dislikes. Many took issue with one of m...