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What Got You Here Wont Get You There

When Service Turns to Sales

Marshall Goldsmith | Posted 01.16.2012 | Business
Marshall Goldsmith

What are the relevant trends that have seemed to drive and affect this movement from service to sales? Technology and the evolution of customer communication.

What Is the Truth About Leadership? (Part 1 of 2)

Marshall Goldsmith | Posted 05.25.2011 | Books
Marshall Goldsmith

Jim Kouzes and Barry Posner have been traveling the world for three decades now, constantly researching the practices of exemplary leadership and the qualities people look for and admire in the leaders they would willingly follow.