When an organization (or an individual) makes a big, expensive and embarrassing mistake, it attracts loads of attention. But do you know what almost never attracts the attention it deserves? When things go the way they are supposed to.
Today I'm reminded that one of my biggest challenges is to do first what really matters -- and to do it before I respond to the siren call of getting as much done as I possibly can. And I know in my heart I'm not alone.
A while back I had the pleasure of hearing Alan Greenspan talk about innovation. When he agreed to take some questions, I figured I had a shot at some objective thoughts on some of my nature of work theories.