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Tanya M. Acker

Tanya M. Acker

Posted March 26, 2009 | 05:20 PM (EST)

Don't Kill the Lawyers -- Yet


When asked about why he consented to the payment of the despised AIG bonuses, executive Edward Liddy cited, among other reasons, the threat of litigation.

Ending up in Court these days, even when truth is on your side, is as appealing a proposition as eating a sand sandwich while camping in the Sahara.

A very good friend of mine took his car (we affectionately referred to it as Lamont) to Jiffy Lube for a service that included having the vehicle's fluids checked. Shortly after being serviced, Lamont died -- a loose radiator cap resulted in coolant bubbling out of the radiator causing the engine to overheat and seize up. When my friend asked Jiffy Lube to resolve the issue, the company first claimed that its employees who were charged with checking the fluids never removed the radiator cap but simply did a "visual inspection" (who knew that automotive service at a national chain now includes little more than a quick peek under the hood). When confronted with its own service records indicating that the fluids had, in fact, been replaced (thus defeating the "we never touched it" theory -- again, a rather odd theory for an auto repair establishment to employ in any event) and after losing at small claims court, Jiffy Lube appealed. It was only at that appeal, 8 months after the incident in question, that Jiffy Lube decided not to contest liability but instead limited its arguments to the damages for which it would be liable.

Now while some might describe my friend as a latte-sipping liberal, he is not the Prius-driving type. He was the 1997 Ford Taurus-driving type (these were, in fact, Lamont's stats) and after his encounter with Jiffy Lube, he became the bus-riding type. And as he never demanded anything from Jiffy Lube other than that the company fix Lamont or compensate him for his very limited damages (again, no disrespect to the dearly departed, but Lamont was over 12 years old), one might think that the easiest thing to do would be to step up and try to remedy what was really a very simple issue.

Not so, apparently. Much better to drag things out, causing the litigant maximum inconvenience so as to wear him down a bit.

Whether being bullied by an automotive chain or cowed into paying bonuses to the executives at a failed institution, the experience or even the specter of litigation is often sufficient to leave even the sturdiest among us quaking -- and with good reason. Having represented plaintiffs who've lost good cases because likable defendants can smile while lying and defendants who've spent untold sums defending against frivolous lawsuits that can only be described as legalized extortion, the courthouse takes its toll. Indeed, rather than being a mechanism for arriving at truth, litigation often becomes either 1) a method to coerce unfortunate compromises (such as the paying of the AIG bonuses), 2) a tactic in which confusion and distraction supplant real truth seeking, or 3) a deliberate exercise in exhausting the other side's resources.

Mired as we are in a financial crisis that is due in some part to overreaching by Wall Street executives, however, this may not be the best time to raise the issue of litigation reform. The courthouse serves as an important bulwark against the arbitrary deprivation of our rights and interests and impeding access to it is in neither our individual nor our collective interest.

In an era where we are contemplating new, broader relationships between public and private institutions and the individuals who manage them, however, it is time also to rethink the manner in which we resolve disputes -- not just by and among those entities but more broadly as well. We should seek to ensure that the threat of liability does not deter decision makers from taking appropriate corrective actions with respect to the executive class it now seeks to regulate and further, that those in and among that class are not discouraged from admitting failures and taking appropriate corrective actions because of the fear that such admissions will be used against them.

I am all for maintaining reasonable access to the courtroom. Only the judiciary, insulated as it is from the vicissitudes of political pressure and posturing, has so consistently (albeit imperfectly) set about the task of guarding constitutional rights and liberties even in the face of popular opposition. Nonetheless, we would all do well to remember that litigation, powerful sword that it is, should be a tool of last resort. Indeed, our court system should be viewed as a mechanism for protecting our own rights -- and not as a bully club for beating our neighbors into submission.

 
 
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11:19 AM on 03/28/2009
The comments on here about lawyers is disturbing. Sorry, but they are not ALL equal. People who lump them all together as a group of predatory thieves seem confused. It is lawyers and litigation that has saved millions, I said MILLIONS of lives in this country. Whether it is the ACLU, Brown v. Board, suing a chemical co. for dumping poison in our rivers, etc, etc, etc., the point can be seen.

As for "litigation reform", what is this article actually suggesting. I read the entire article twice, and I cannot even infer a loose framework for what the author is suggesting we do or change. Of course her points about corporate lawyers "working the system" is undoubtedly true and problematic. Two problems. One, we ignore the massive malfeasance of gov. agencies that cause litigation to be needed in the first place. And secondly, the only type of "litigation reform" that we would ever see passed would "favor" those at the top, and protect them from being sued in the first place. So the "workers, consumers, and citizens" who seek justice should be careful in how to view both the court system and the value of litigation and lawyers, as well as how we approach the true systemic problems that are closer to the root of this problem. I just didn't see what the author wanted to change exactly in terms of the law, only a vague criticism of how hard it is to sue a large company.
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DaCoach
02:16 AM on 03/28/2009
The fact that 43 Senators and 143 Congressmen are attorneys speaks volumes for the state of our political bias. How can we expect representative government when the lawyers are so disproportionally leading us?
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PhilipTaylor
Legalized Bribery is an Oxymoron - must END
11:48 PM on 03/27/2009
Put the Lawyers in the FBI with lots of Investigators! Their is ten years of cases on Wall Street ALONE!

Give $3 Billion to Justice/FBI/Other Enforcement Agencies to hire the people needed to address this; the Largest Corruption in the last hundred years!

http://www.pbs.org/moyers/journal/03272009/watch2.html
07:50 PM on 03/27/2009
Tanya,

You are impressive and inspiring. I hope to see you on the Rachel Maddow Show.
04:22 PM on 03/27/2009
You had better watch out, Tanya. Criticizing the legal profession will get you thrown out of the Democratic party. If you start thinking like that, pretty soon you will be questioning the wisdom of the Employee Free Choice Act, questioning the economic judgment of the Obama administration and debating the claims of global warming zealots. Don't you just love all of those warm, tolerant true believers that inhabit the Democratic party?
10:36 AM on 03/27/2009
Maybe you should research the quote. The gist is that in order for tyranny to flourish, first kill all the lawyers.
09:20 PM on 03/27/2009
Actually, "First thing we do, let's kill all the lawyers" is a line from "Henry VI, Part II". It is spoken by Dick the Butcher, a thoroughgoing idiot.

However, your point--that without lawyers tyrnanny flourishes--is well-taken, all the same.
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NABNYC
10:52 PM on 03/26/2009
The problem with law is the same thing as the problem in Wall Street: unrestricted greed. I have been practicing law for over 25 years now, mostly in business and real estate litigation. I can say without hesitation that most attorneys in the field lie, cheat, and steal every minute of their working lives. And when they're not working, they do it even more. They mostly are white men, sexist, racist, arrogant, and believe God intended them to steal, lie, cheat so they could have millions of dollars and walk all over everyone else. And of course there is the alimony they have to pay to their many former spouses.

I know attorneys who charge 18 minutes time to read a 1-line e-mail. They charge $125/hour for their secretary to address an envelope. Clients never know what's going on. Legal billing is better than robbing banks.

The profession will not touch that golden egg. The judges, the bar -- nobody will speak out against this legal thievery. The refusal to address the issue of gross overbilling and overcharging by attorneys has made the entire system collapse. It's like the new vet who charges $500/hour because she wants to make millions, so now people can no longer afford to have cats or dogs. The unrestricted greed of professionals is a part of the unrestricted greed that is destroying everything in our country. Maybe people should just refuse to pay until the prices are forced down.
outnow
Ban the bomb
11:54 AM on 03/27/2009
Hourly billing is often a fraud in legal billing. Contingency is often better, but contingency has its drawbacks. How do you defend on a contingency?

There are some good lawyers who are ethical. We need a legal system unless you want cops to say you are guilty and insurance adjusters to set your damages and their determinations would be final.

I find it hard to believe that you are so blind to the benefits of a legal system. I do zero hourly billing. I do not believe in it for the most part because of the abuses - but don't throw out the baby with bath water.

What do you propose for a legal system? Therein lies the rub. Can't live with it and can't live without it. You are burned out so find something you enjoy. Law is a stern mistress indeed. Not all people are suited to it by their character and personality. That doesn't make you a bad guy, it speaks well of you as a sensitive human being, in fact. Best of luck!
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NABNYC
02:55 PM on 03/27/2009
I'm not saying get rid of the system. I'm saying regulate the billing to prevent the looting of the system. It's just like with credit cards: there's nothing objectionable about a system that provides short-term unsecured loans to people. What is objectionable is the billing practices such as bribing politicians to get an exemption from the usury laws, charging 25% interest/year, specifically setting due-dates based on historical data to maximize the number of people who will be "late," then charging unconscionable late fees.

Same with law. It isn't the system that is the problem. It's the people who use deceptive billing practices to rob their clients. Or, for example, deliberately run up fees to make it impossible for the other side to proceed to a hearing before the court.

For one quick example: attorneys bill in minimum increments of .1 or .2 (6 or 12 minutes). That is, the minimum charge will be 6 to 12 minutes, even if the attorney only spent 30 seconds (such as in reading a one-line e-mail). The clients are grossly overcharged. I know attorneys who come into work, spend 1 1/2 hours, and have already billed 6 hours to their clients. Get it? It's just theft. Attorneys could easily bill the one minute they really spent to read an e-mail, instead of billing 12 minutes, which is 12 times the amount of time they actually spent. It's theft, straight up.