More

Featuring fresh takes and real-time analysis from HuffPost's signature lineup of contributors
Tara Sophia Mohr

GET UPDATES FROM Tara Sophia Mohr
 

Negotiation Tips: Take It From Women

Posted: 01/11/12 04:00 PM ET

If I asked you to dream up a way to change women's outcomes in their financial negotiations -- to help them ask for more and get more -- what would you suggest?

Give women negotiation training?

Make sure they had lots of practice?

Supply them with a mentor who could advise them?

A fascinating research study* made one small intervention that entirely changed women's negotiation results, causing the women to perform better than then men.

What they did was simple and surprising. Through an intervention that took just a few seconds, they changed both women's and men's beliefs about what a successful negotiator looks like.

In the study, women and men were paired in a mock negotiation in which one person played the "seller" role and one the "buyer." The seller was selling a pharmaceutical plant, and was instructed to try to get as high a price as possible. The buyer was to try and get as low a price as possible. In some pairs, women were assigned the role of seller and the man was the buyer; in other pairs, the opposite roles were assigned, the study authors wrote.

Some of the pairs were given this information up front: "Highly skilled negotiators possess the following skills 1) a keen ability to express their thoughts verbally 2) good listening skills and 3) insight into others' feelings."

In other words, some pairs were told "highly skilled negotiators" possess feminine traits. It was as if some women were told, "highly skilled negotiators are people like you."

The other pairs, the control group, were given different information. They were told that highly skilled negotiators possessed these skills: They are (1) well-prepared; (2) able to maintain a sense of humor; and (3) open-minded. These are skills that had been proven to be associated with neither men or women in people's minds: they are gender-neutral.

Listen to these results: in the pairs told that highly skilled negotiators possessed those more "stereotypically "feminine" skills, women outperformed the men in the negotiation. In the control group, men outperformed the women.

Not only did women perform better when given the special information, they aimed higher from the start. In the pairs told that highly skilled negotiators possessed great listening, empathy and communication skills, women set much higher goals for themselves in the negotiation. Similarly, the men in these pairs set lowers goals for themselves than the men in the control group. The new ideas about the feminine skills needed for successful negotiation changed everyone's expectations of how well they could do.

The theory behind the experiment is this: there's a stereotype in our culture that "masculine" traits make a great negotiator (assertiveness, competitiveness, toughness). That concept gets internalized by women, who then adopt the notion that they aren't good at negotiating, and this belief impacts their performance.

This study turned our cultural stereotype about what a great negotiator looks like on its head, linking stereotypically feminine traits -- listening skills, reading others emotions, verbal communication -- to effective negotiation. That new idea, simply mentioned once, dramatically changed how both women and men performed in the negotiation.

The implications of this are profound. It invites women to consider: what picture am I holding of what a good negotiator looks like -- and is that an image that makes me more confident or less confident about my abilities?

Women, can you change your vision of a what a highly skilled negotiator looks like, to a picture that looks more like you?

More broadly, can you re-envision leadership and create a new picture helps you feel more confident and ready to lead? Most of us have inherited a patriarchal concept of leadership that centers upon qualities our culture has associated with maleness: assertiveness, stoicism, ability to take bold action, decisiveness, comfort with hierarchical relationships. This study suggests that that mere stereotype, held internally by women, will impact women's ability to lead.

What if we re-imagined, radically, our notion of what a leader is? What would the description of a leader look like that would allow women to say, "Oh yes, exactly. I can do that. That's someone just like me."

We have been asking women to assimilate into a very particular definition of leadership -- rather than looking to women to show us new ways of leading.

The research shows clearly: what we each believe about what it takes to lead will impact our ability to lead.

Make sure your vision of a leader looks like you.

Tara Sophia Mohr is writer and teacher on women's leadership and wellbeing. She is the creator of the Playing Big women's leadership program and of 10 Rules for Brilliant Women. She has been featured on The Today Show, and her work has appeared in ForbesWoman, USA Today, Big Think, Ode Magazine and numerous other publications. She is also the author of Your Other Names: Poems for Wise Living.

*Kray, Laura J., Galinsky, Adam, D., and Thompson, Leigh (2002). Reversing the gender gap in negotiations: an exploration of stereotype regeneration', Organizational Behavior and Human Decision Processes, 87(2):386-409

 

Follow Tara Sophia Mohr on Twitter: www.twitter.com/tarasophia

If I asked you to dream up a way to change women's outcomes in their financial negotiations -- to help them ask for more and get more -- what would you suggest? Give women negotiation training? Ma...
If I asked you to dream up a way to change women's outcomes in their financial negotiations -- to help them ask for more and get more -- what would you suggest? Give women negotiation training? Ma...
 
 
  • Comments
  • 9
  • Pending Comments
  • 0
  • View FAQ
Comments are closed for this entry
View All
Favorites
Recency  | 
Popularity
photo
HUFFPOST SUPER USER
nix28
Embracing honesty and its ugly step-sister, truth.
02:01 AM on 01/16/2012
Anecdotal evidence here, but every single good negotiator that I've ever met was a female. I've never taken the time to really think about why until now, and it most definitely could just be that I've been in environments that women are more apt to frequent and therefore, I'm exposed to more female negotiators. I wonder if the issue is the ability for females to strongly advocate for themselves rather than not actually having the skills necessary to negotiate.
photo
HUFFPOST SUPER USER
Comicoffee
real analysis paired with a hefty dose of sarcasm
11:23 PM on 01/15/2012
I think this study shows less about gender and more about the power of motivating people with conditioning words that they can relate to. It reminds me of another study that was done several years ago with students taking an exam. Before the exam, half the students were told that "people like them" (whatever that was) tended to do very well on those exams, while the control group wasn't told anything. The students who got the pep talk did better.
01:52 PM on 01/13/2012
Women can succesfully rationalize anything. It's because they don't debate any issues, they go straight for character assassination.

It's a despicable but efficient tactic used often by politicians. Men *do not* want to learn this from women. It's a pathetic way of arguing, the equivalent of cheating.
03:15 PM on 01/12/2012
Something I tell my daughter.... we are emotional creatures with endless possibilities!
06:55 AM on 01/12/2012
Beautiful article Tara.

We women often need to be reminded about how valuable our natural talents are in this world. Thank you for putting yourself out there.

Danielle Laporte's refers to our most valuable currency as "what comes most naturally". There are many reasons why empathy, listening and communication skills come naturally to many women.

There are many reasons why more women need to be at the negotiating tables on both sides of issues and in the role of mediators.

Women your voices are needed. A perfect example is on platforms like this. Here is an article written by a woman, who's followers are women (so we know a lot of you are reading), which supports women stepping forward and yet there are no women sharing there voices and speaking out in support of this article.

What does this tell us?

Women step up and share your voice.
Speak your thoughts on this article.
10:55 PM on 01/11/2012
How loud would the screaming be if a man wrote an article telling women to be more like men in some respect? Hey..just asking. Yeah, thought so.
03:40 PM on 01/12/2012
Exactly. Obviously this author thinks women are better than men and has no respect for successful men who got there on their own.
photo
The Corporate Champion
Conservative, because someone's got to do the work
06:43 PM on 01/11/2012
So either women are good negotiators and should be able to negotiate wages, and that feminists are wrong to cry about gender pay gaps, but do so anyway to play the victim, or this is just another article that's trying to brag about the supposed superiority of women.
01:54 PM on 01/13/2012
"Women are better than men. If you disagree, then you are a misogynist."

This is the only argument women have or need.