07/16/2012 11:39 am ET Updated Sep 15, 2012


Last week, I heard a senator railing against "unscrupulous" bus companies after a bus crashed and that "more regulations were needed" as this was the second crash on the "same stretch of road."

We can all agree the accident was unfortunate and that those injured, and their families, suffered. To conclude the bus company was unscrupulous disgusts me. Do we know if it was driver error or perhaps a seizure like our (former) Commerce Secretary? Maybe it was a simple accident, or maybe the regulations for road design themselves were flawed!

The use of derision to score political points is probably the least effective means to facilitate improvement. At Cleary University, we train everyone to use Six Sigma, find root causes, and improve processes. It is so disappointing that so many political "leaders" fail to lead and prefer class warfare.

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