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Tim Berry

Tim Berry

Posted January 26, 2009 | 11:26 AM (EST)

Down the Social Media Rabbit Hole


Last week John Jantsch posted My Social Media System, detailing his twice-daily, daily, weekly, and monthly routines in blogging, Twitter, and so on. In email he asked me (and several others) to join in:

I would love it if you would consider writing a similar post on your blog and then let's hook them all together and create an "at this moment" guide. I think this would be a very instructional free guide in PDF form and I would be happy to collect, document and share for everyone's use - this could change over time obviously.

That's an attractive invitation. For me, though, it's not so systematic. In fact, my 18-month journey into the soft white underbelly of social media is more like delightful, alluring, distracting, disorderly chaos. I'm 61. If this post had a sound track, it would be White Rabbit, by Jefferson Airplane. In fact, I just put that onto iTunes, while I write this.

About Blogging

"But I'm all about business planning," I said. "It's not a blogging thing. It's static." OMG how wrong was I with that one! Falling headlong down the hole. That was April of 2007. I'd just decided to step down from managing Palo Alto Software. The new team wanted me blogging.

"Don't worry," Sabrina said. "You'll get it."

"Install Google Reader," Noah added, "and start reading the blogs. You'll see."

And I saw. Since then I've done more than 1,000 posts on Planning Startups Stories, and Up and Running alone, not to mention Planning Demystified, and dozens each on Small Business Trends, Huffington Post, and Business in General.

Blogging Tips and Tools

  1. The draft blog. Wherever you've got a blog set up, as long as it's on one of the major blog platforms (I use TypePad, WordPress, and Blogger), it's very easy to set up a draft blog. Use your control panel to keep it private, not indexed, not searched.
  2. Use "Post automatically" tools to catch ideas. On my Windows systems, I have Windows Live Writer set up, and on my Macs, Mars Edit, so on either one when I'm browsing something interesting I can automatically post it into my draft blog. No thinking required. Save for posting later, or thinking, drafting, and if not a post, then delete it. Where others use del.icio.us to keep track of these things, I like my draft blog.
  3. Focus on headlines. People browse headlines in the reader, or they catch them in Google. Lists are great, buzzwords, surprises, challenges are good. Don't trick people with bait and switch headlines.
  4. Be real, be yourself, pay attention to style, throw change-ups occasionally, read as much as you can, comment, track back to other blogs, be worth reading.

Managing Twitter

I'm new at Twitter; still getting used to it. I'm following a few hundred people, and a few hundred -- almost exactly the same number, but not all the same people -- follow me. You're welcome to follow me as timberry. And here's what I've figured out so far:

  1. I use twitterfeed to automatically tweet my blog posts. It works for me pretty well.
  2. I use TwitterFox for most of my tweets; it's in the lower right corner of Firefox, and the coolest thing it does is automatically create a tiny URL from a larger URL. So I copy the URL and type into the box in TwitterFox, making tweeting quicker, just a single step, instead of doing the tiny URL step first.
  3. I asked the Twitter world: do I follow people I disagree with (politics, religion, etc.)? Is it rude not to follow? I got lots of contradictory answers. My favorite was Evan saying, "If you follow users you aren't interested in then you break the metaphor." Second favorite is JonDiPetro's answer: "It depends on your agenda - if u r here for bus. leave ideology at the door (imo). If u r here to meet like minds, filter out." So I left ideology out of it. I follow people who follow me as long as they're tweeting in English or Spanish, and are not strident one-issue tweeting repeatedly, or simply sales shouting.
  4. I refuse to add information clutter. I try to tweet posts, issues, and thoughts; not ever where I am or what I'm doing. Sure, I fail at it sometimes, but at least I try.
  5. Confession: Twitter is overwhelming. I could watch it all day everyday, and do nothing else. So I simply stop looking after a while. Then I go back a few hours later to see if you or anybody else has started following me; and I get hooked for another hour or more.
  6. On the other hand, counter-confession: I follow some very cool people in Twitter, and they come up with some great ideas and great links. It works very well for blogging.

Which brings me back to the idea of chaos, and getting lost in wonderland. I can't write about this stuff without admitting that I don't understand it all that well. I've only got a dozen or so Facebook friends, exclusively family, and I'm turning down friend requests because I can't deal with them. I do have a few hundred LinkedIn connections (I'm Timberry there too) and I've answered a bunch of questions on my favorite topics (business plans, startups). So with that in mind, my next section is...

Where Social Media Things Baffle Me

  1. How do you manage your time with all this? How does anybody find the time to follow all those great blogs? What about time for Twitter? The tweets go by and I click the links, mesmerized, fascinated -- I've been accused of acting like a fish following the latest bright shiny things -- and the hours go by. If I had a real job, instead of just blogging, writing, teaching and speaking, I'd be really lost.
  2. What do you do with people you don't know wanting to "friend" you? I get it in Twitter, the answer is always "yes." But in Facebook and LinkedIn, it feels mean to just ignore such requests, but why does anybody want friends they don't actually know? See, I guess I'm incorrigibly too old. I've been linking in only to people I know, business people for the most part; and I've been keeping Facebook for family only. Is that crazy? Social media suicide?
 
 
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HUFFPOST SUPER USER
dadw5boys
Disabled Vietnam Vet
06:56 PM on 01/26/2009
TRY THE LEARNING SOFTEWARE THAT ALEX TREBECK IS SELLING ! WORDSMART !!!!!

WORDSMART IS AN EXCELLENT PROGRAM TO KEEP AN IDLE MIND BUSY AND INCREASE YOUR VOCABULARY.

My kids started using it and enjoy it more than Halo3 . Their grades are going up and they discovered a better relationship with their teachers as their knowledge of language and words increased.
Even the oldest who is getting hit hard with puberty is getting distracted from sex long enough to learn.

TRY IT. Like most people you will find yourself later totally immersed in the program. It helps people of all ages even the elderly. My 85 year old mother uses it to keep her mind sharp.
01:21 PM on 01/26/2009
Hey!

I found this article via Twitter.

I also use Google Reader to follow blogs that interest me. I'll read and tag the one's that are interesting. This saves me time and money as I don't need to buy the newspaper or read the whole paper to find something interesting. Also allows me to read and follow stories from around the world.

Anyone not worth following on Twitter/FB/LinkedIn I just "delete/Stop following/DeFriend" them.
01:19 PM on 01/26/2009
Hey!

I found this article via Twitter.

I also use Google Reader to follow blogs that interest me. I'll read and tag the one's that are interesting. This saves me time and money as I don't need to buy the newspaper or read the whole paper to find something interesting. Also allows me to read and follow stories from around the world.

Anyone not worth following on Twitter/FB/LinkedIn I just "delete/Stop following/DeFriend" them.
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HUFFPOST SUPER USER
JamesAndre
Pull Together
01:04 PM on 01/26/2009
LoL! "Social media suicide." Interesting concept.

I am new to Twitter, but i am finding it useful in discovering information I am interested in. Others post links or comments that send me directly to the information, saving me minutes fumbling around with Google.

As far as time management and the proper use of social media, isn't the whole point to use it as you see fit? There seems to be an unspoken rule, born of the high level of anonymity and large numbers of participants, that you don't take it personally if someone refuses to be your 'friend.' After all, sometimes friend requests may go unnoticed for months.

As my use of the internet and social media grew, I became aware of a paradox: the more I used the web, the more information I sought, and at the same time the more efficient I became at processing it; suddenly at times it would seem there was less out there than I thought. The internet is one proof of the Theory of Relativity: the faster you type, the slower time goes.

I went from a fe message board posts to myspace, facebook, newsblog, blog, HuffPo, DailyK, LinkedIn, twitter....you get the picture. So these days I log on, cycle through once, maybe twice, and then get to work. I may check back in for a few minutes here or there, but I know the posts will be there tomorrow.

Or tonight, at 3:27am.

http://mentalshift.newsvine.com/
12:24 PM on 01/26/2009
See I am exactly like you. In fact, I got to this post from Twitter and then wound up reading it when I was supposed to be working and now here I am commenting, so that has taken even more time!

So I can't answer your first question - I think I have social media-induced ADD.

But regarding the second one, I use both Facebook and LinkedIn to connect with clients of my business and also to get to know prospective clients. I don't care that I don't know the people who connect with me - they are usually readers of my blog or people who follow me on Twitter and I assume they want to connect because they think what I write has value. So in the end, it's a business development thing for me just as Twitter (@louise_fletcher) is.
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HUFFPOST BLOGGER
Tim Berry
Founder and Chairman of Palo Alto Software, entrep
02:00 PM on 01/26/2009
Louise, social media induced ADD, that's genius! I love it! Tim.