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America's Internet -- Now as Good as Angola's

Posted: 12/09/11 10:13 AM ET

A recent letter to the editor of the New York Times from Verizon Chairman Ivan Seidenberg had me scratching my head.

Seidenberg wrote to rebut a Times Op-Ed by former White House technology adviser Susan Crawford, in which she argues that the United States' high-speed Internet marketplace suffers from a lack of competition, a problem that drives broadband prices up and services down for American Internet users.

"Over the last 10 years, we have deregulated high-speed Internet access in the hope that competition among providers would protect consumers," Crawford wrote. "The result? We now have neither a functioning competitive market for high-speed wired Internet access nor government oversight."

Our Broadband Backwater

Indeed. It's gotten so bad the U.S. has gone from number one in broadband penetration at the close of the 20th century down to -- depending on the survey -- 18th, 22nd or 25th in the world. And Americans continue to pay a whole lot more and get a whole lot less of the Internet speeds that we deserve.

Compare our circumstances to those in Japan, for example, where Internet users are accustomed to surfing the Web at speeds of 100 Mbps (or megabits per second) at the same prices Americans pay for dial-up. In Hong Kong, one provider now offers a $20 a month "triple play" package that includes a blistering 1,000 Mbps data service.

Despite the evidence, Verizon's Seidenberg wrote that Crawford was wrong; America's Internet is the best in the world.

"America has a very good broadband story; someone just has to be willing to tell it," Seidenberg argues in his letter to the Times. As evidence he cites a 2011 World Economic Forum global survey, which in the words of Seidenberg "ranks the United States first in Internet competition."

Say what? I had to see that for myself.

The most recent WEF "Global Competitiveness" report (pdf) features U.S. rankings on page 363. The good news is that we're ranked first in the world for available airline seats. But the United States' Internet rankings are terrible. We're 18th in the availability of the latest technology, 18th in Internet users per capita and 26th in Internet bandwidth per capita.

Perhaps Seidenberg's evidence is buried elsewhere. On page 294 of another WEF report (pdf) I found a section on "political and regulatory environments" that featured an Internet and telephone sector competition index.

The report allegedly looks at the level of competition for "retail Internet access services, for international long-distance calls, and for digital cellular mobile services," placing countries on a 0 (worst) to 6 (best) scale.

But it doesn't actually measure market competition beyond determining whether these three separate fields remain state-sanctioned monopolies.

Well, U.S. telecommunications isn't a monopoly anymore. We did manage to break up Ma Bell in the 1980s, but her children are showing every intention to reassemble themselves as a modern-day equivalent. That hasn't happened. At least not yet, so on retail Internet access we get a 2, indicating that its not a monopoly market; on international long distance we get a 2; and on digital cellular mobile services we get a 2.

Our cumulative score is a 6, according to the report, the best possible ranking -- or "first in Internet competition" in Seidenberg's profoundly misleading interpretation.

Want to know who else came in "first?"

Sixty other countries, including Angola, Burundi, the Kyrgyz Republic, Venezuela and Vietnam.

We're all Number One!

So if you are proud that the U.S. offers an Internet that's on par with, er... Angola's, stand beside Seidenberg and wave the flag.

But if you agree with Crawford that the lack of true competition in the U.S. has put us on a perilous path, demand that we do more to guarantee universal and affordable access in a marketplace with real choices.

 

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10:21 PM on 12/12/2011
I live in Japan, relatives in San Francisco. Sometimes when Skyping I ask them to open up a website etc while I do the same here. I'm shocked at how slow it takes their site to load even though we have the same Mac and they have "high speed broadband" which costs double what I pay in Japan. I thought at least SF would be up to par with Asia.
HUFFPOST SUPER USER
CMB1969
raging moderate
02:44 PM on 12/12/2011
So country-wide internet connectivity in the US is worse than in Hong Kong? Well, uh yeah, it is easier to criss-cross a small city state with connections than to do the same with a continental empire.
12:55 PM on 12/10/2011
So, the lesson is that deregulation destroys competition?
09:31 PM on 12/10/2011
Why are Americans never able to see anything else aside from black and white? Perhaps the author is saying there should be some deregulation along with some government control to maximize the benefits to the customer.
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Timothy Karr
Free Press Campaign Director. Follow @TimKarr
09:12 AM on 12/12/2011
What happened between 1996 and now wasn't so much "deregulation" but "re-regulation," where the powerful phone and cable companies used their lobbying clout to rewrite rules in a way that locked in their hold on the marketplace.
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SpaghettyIrish
ThereWereThoseWhoKnewOnlyTheSoundOfTheirOwnVoices.
12:39 PM on 12/10/2011
Any American who has encountered a South Korean in an online game is fully aware that our internet connectivity SUCKS.
09:09 PM on 12/10/2011
True story.
12:16 PM on 12/10/2011
Seriously, this is our concern? We're not keeping up with the Jones' in terms of how quickly we can download porn or pirated music?

I'm hard core nerd, and my plain old cable broadband is fine, I don't care if someone in Japan can download the average webpage .2 seconds faster or browse more porn per second (PPS) than I can. Unless you're on an old school POTS modem you have nothing to complain about.
12:13 AM on 12/12/2011
Okay so your only internet interaction is plain text or porn!

Have you noticed the increase in online video streaming. The TV on demand services. VOIP services. You know all the ones that need high speed internet at an affordable price!

You call yourself a hard core nerd, how much do you pay for your cable broadband? Is it anywhere near the price of the 1,000 mbps offered in Hong Kong?

You seem to imply that because you are happy with your cable broadband that everything is fine. Just think your 20 mbps probably costs you three times as much as their 1,000 mbps. Are you happy paying that difference?
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11:53 AM on 12/10/2011
The bottom line is the US should do what many other countries have done - separate the ownership of the physical plant (twisted pair and coaxial cable) from the data transport business and make the physical plant people lease out the cables for a few cents a month (remember they are PAID FOR) to anyone that wants to use them. This would get rid of the bottleneck and lead to true competition.

- BTW there is a lot of competition between communications hubs because the US over-built the inter-hub fibre networks.
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11:53 AM on 12/10/2011
Some realities ...

- There are ONLY three ways to get broadband into a home or business (1) Twisted pair (2) coaxial cable (3) wireless.

- It is impossible to install fibre into most homes and businesses in the US because the labor costs are far too high (the fibre itself is nearly free). Also trying to put fibre into most homes and businesses would cause massive disruption to roads, homes and businesses.

- Wireless will start to fail within a few years because there is not enough wireless bandwidth. All of the available RF bandwidth is already in use and very few of the current users will be willing to give it up. Per Shannon's Law, it is impossible to pump any more data through the available bandwidth. (don't you just hate basic physics?).

- The actual cost to provide data over twisted pair is less than USD 5/month (including a generous allowance for the CEO's jet).

- The actual cost to provide data over coaxial cables is less than USD 5/month (also including a generous allowance for the CEO's jet).

- And yes, I have all the detailed numbers to back up both of the cost statements. Hint: over 90% of all the twisted pair in the US is FULLY paid for (as in free) and close to 100% of the coaxial systems are FULLY paid for - that HFC conversion paid for itself and then some.
ThatsTheTheWayItIs
religion, ideology, partisanship are delusional
11:37 AM on 12/10/2011
Lack of competition is not the problem. The unregulated private sector will never service unprofitable areas. It took the Rural Electrification Act in the '20s, and public utilities (aka socialism) to get electricity to rural US areas. It will take the same for broadband, the private sector won't do it. __ We would have much better broadband if we still had a regulated monopoly, the Bell network. Bell Labs gave us world-class research, C, Unix (now Linux). Other countries have better broadband because their telecoms are monopolies, like ours once was.
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Bytown
One way or the other!!
11:13 AM on 12/10/2011
This article is the perfect example of picking and choosing your numbers to distort the truth.

If you look at the WEF "Global Competitiveness" report that is cited here, you'll see that on page 30 of the PFD (page 15 of the report) shows that the US overall is ranked 5th.

I really despise people who do this type of twisted reporting in order to confuse the reader and advance a lobbyist agenda.
12:32 AM on 12/12/2011
Yep I agree picking and choosing your numbers to distort the truth is terrible, so why did you do it?

The page you refer to is showing the overall standing not the standings in the particular areas discussed in the article.

Of course if you prefer to say we are 5th fine but at least state the whole facts, we have DROPPED to 5th from 1st in just 7 years.

To quote from the report:

"By contrast, the United States has experienced an erosion
of its competitive edge. Ranked 1st overall in 2005, the country
is now 5th. Rank-wise this remains a strong performance.
However, the 0.4 point drop in its GCI score is the largest among
the 113 economies covered in this analysis."

Don't you hate it when people pick and choose their facts and use them to confuse the reader and advance a lobbyist agenda. So why did you do it?
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Anybodyseenthepopos
Like you Really give a rats...
10:32 AM on 12/10/2011
The "free market" is self regulating and good for competition...

(that theory is losing its luster)
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11:54 AM on 12/10/2011
It has been proven completely wrong over the last 100 years.
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Anybodyseenthepopos
Like you Really give a rats...
12:38 PM on 12/10/2011
Nice to agree on something!
02:12 PM on 12/10/2011
The theory wrongly lost its luster. The current economic mess is mainly due to croney capitalism. It's hardly fair to call what was going on at Fannie & Freddie "free market" capitalism. I would call the TARP bailouts "free market" economics. In fact true proponents of free market capitalism are outraged by all of this.
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Anybodyseenthepopos
Like you Really give a rats...
04:36 PM on 12/10/2011
Dan, I understand your points and your frustratio­n. But we do not have free markets, we Do Have Manipulate­d Markets along with a Manipulate­d Democracy.
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bzimmerman
09:27 AM on 12/10/2011
Haven't we learned anything in this country about capitalism? Competition is BAD FOR BUSINESS! Only a large multinational corporation that controls at least 70% of the industry can effectively provide any product or service.
If Americans would just realize that only the 1% can truly provide for our needs, we will all be much better off.
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behumane
03:37 AM on 12/11/2011
so, how long will it take? 30 yrs. isn't long enough?
12:25 AM on 12/10/2011
I am all for higher speeds at a cheaper price: just means I can watch more porn.
Internet porn should be a Human Right.
02:14 PM on 12/10/2011
I propose the 28th Amendment: Equal access to lightening fast downloads of Jenna Jameson's latest videos.
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zlohcuc
"Serving millions from atop the Allegheny"
12:07 AM on 12/10/2011
Job creators are on the beat...technology and infrastructure is mostly there...innovators are on the job...companies throwing off plenty of cash...there may be a logical reason America is in the relative dark ages re interactivity ...don't expect any startling progress any time soon Like most of our "in office for life" DC reps...the Communications groups like things just the way they are today.
09:46 PM on 12/09/2011
More competition would lower prices I believe, but how to increase competition may be tricky.
I'd imagine you'd have to force companies to share the cables, which would be doable if the FCC would step in.

I have had the problem where I live where FiOS is much cheaper than comcast, but because my building already has comcast in order for anyone in the building to get FiOS, the entire building needs to switch to FiOS (which means I need to convince every crazy old lady in the building who doesnt even own a computer to have their cable switched by signing my petition......this is fun to explain to them).
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11:58 AM on 12/10/2011
It should be illegal for a building to contract with a single vendor.

BTW - if you have a southern facing access, the building can not legally prevent you from putting up a satellite dish and getting Hugesnet. My HOA hates that federal law because there are unsightly dishes everywhere and they just have to hate them in silence - sometimes federal laws can be so sweet.
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LoneTree
Just another 2nd Amendment liberal.
09:16 PM on 12/09/2011
I'm not sure what the point here is. We live in an area with millions of other customers, all of whom have the same choices we have for Internet access: cable (1 or 2 providers), dsl (multiple providers), and satellite (1 provider I know of, probably more), and terrestrial (proprietary, non 3/4G) wireless (2 providers). People in the US make more than people in HK and Japan, so it's not unreasonable that we'd pay more, unless we're in a race to the bottom, eh? As for speed, look, the Internet is doing far more to contribute to ignorance (the wildfire spread of outright lies) than any previous media. We want that to happen FASTER?
09:51 PM on 12/09/2011
"internet is doing far more to contribute to ignorance"

Ya know there is some truth to that.....but that is a whole different argument.
You still want to have the infrastructure ready for new technology. I understand that for me, I get around 25mbps, which is fine. Its not like I'm playing 7 online games while downloading 50 movies at a time. However, as technology grows you need to be ready for it (who knows in 20 years what they will be able to stream through that cable), which is why you want to have those fiber optics installed and structure up to date when it comes.