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Timothy Karr

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AT&T Takes America Back to the Future

Posted: 03/22/11 09:18 AM ET

AT&T's plan to take over T-Mobile has set the stage for Washington's high-tech policy battle of 2011.

But that's not all that's at stake. This proposed deal paints a dark scenario for the future of all communications -- a future that looks increasingly like a bygone era of monopoly control.

If AT&T succeeds it will form a communications colossus to rival Ma Bell. Two companies, AT&T and Verizon, would control close to 80 percent of the mobile marketplace in America -- a figure that could exceed 90 percent, if, as many anticipate, Verizon buys Sprint.

For the hundreds of millions of American people who rely on handheld phones and wireless Internet devices this equation spells disaster.

Ma Bell Muscle

As more and more people are turning to handheld devices to go online they face fewer options in a marketplace dominated by massive, vertically and horizontally integrated companies. The net result for consumers is higher prices for fewer choices. Competitors trying to innovate in this space with open networks and devices will face formidable obstacles to entry put in place by a duopoly that sees openness as anathema to profits.

AT&T is poised to exert its full political might to get this merger done, and the communications giant is accustomed to getting its way in Washington.

Its lobbyists have their own hall pass at the FCC, where they've visited more than any other corporation. It has spent more on congressional campaigns than any other corporation in documented history. And AT&T even has the ear of the president -- in the person of telecom-lobbyist-cum-White-House-Chief-of-Staff William Daley.

Merger Myths

AT&T's PR machine is spinning like crazy to convince Americans that they've got our best interests at heart... and that their friends at the Department of Justice and FCC should rubber-stamp this merger.

AT&T executives and flacks now say the "synergies" of the deal will lower prices and improve "quality of service for customers," and that it will "expand America's workforce" providing thousands of new jobs for our economy.

But when was the last time a merger actually created jobs for Americans and not more pink slips? This merger is no different. It puts the jobs of nearly 40,000 U.S. T-Mobile employees at risk. Many of the jobs at retail stores and call centers will be eliminated, and there will be more jobs lost as the cost-cutting effects of this merger ripple through the broader economy.

They say the T-Mobile takeover "strengthens and expands U.S. mobile broadband infrastructure," and that it helps us "achieve policymaker goals of deploying broadband to 95 percent of the country, including smaller, rural communities."

But according to recent Commerce Department data, wireless services are already available to 95 percent of Americans. If this merger goes through, industry analysts speculate that AT&T will decommission as many as 40,000 wireless towers, reducing the quality of coverage for hundreds of thousands of Americans.

They say the merger "enables the next era of American innovation and continued growth of U.S. high tech industry."

But the merger would allow AT&T to exert even greater gatekeeper control over what happens on the wireless Web. In the past, the company has been caught blocking competing services -- like Skype, Google Voice and Slingbox. AT&T's expanded control over the handset market would stifle innovation in devices. Look no further than AT&T's own record of "crippling" handheld phones - like the Motorola Backflip -- that can do more than what the company wants.

They say the overall average price-per-minute for wireless services has declined 50 percent since 1999, "during a period which saw five major wireless mergers."

But that figure is highly misleading. While the cost to consumers for voice services has dropped, the sum total of charges on mobile phone bills has steadily increased, according to J.D. Power and Associates. Added costs include spiraling rates for texting and data services as well as hidden handset subsidies. With less competition among carriers, we can expect AT&T to charge you even more.

(Those who will feel this worst are the 34 million T-Mobile customers who pay on average 20 percent less for mobile service than AT&T customers. Even if AT&T agrees to honor existing T-Mobile contracts for their remaining length, these customers will surely see higher prices when those contracts expire.)

There is nothing about having less competition that will benefit the new generation of smart phone users. Before rushing to sign off on yet another mega-merger, the FCC and the Justice Department should confront the very real problems of runaway consolidation in the wireless market.

The Obama administration, which is keenly aware of this deal, has yet to say no to a massive corporate merger ... despite a June 2008 pledge by then-candidate Obama to act "against the excessive concentration of [media] power in the hands of any one corporation, interest or small group."

But the negatives of AT&T's takeover of T-Mobile are too large for even this president to ignore.

As more people learn about -- and speak up against -- this raw deal, politics as usual may take a back seat to the public interest. At last.

 

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05:01 AM on 03/24/2011
It's a shame...I left AT&T because of its crappy customer service, and I found T-mobiles to be one of the best. I hope I don't have to deal with them again.
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Dahveed1
I have Flying Monkeys...
11:28 PM on 03/23/2011
OMG, a Huffpost commentator I actually agree with.

Yes, the role of government in the free market is to ensure there is a level playing field and to encourage competition within an industry. Hopefully they will block this merger/acquisition and open up more bandwidth in more markets.
02:28 PM on 03/23/2011
I think the regulators must intervene when the AT&T & T-mobile proposals are being drawn up to install certain limitations on charging or costs that are going to be passed on to the consumer for their protection as monthly cell phone fee's are going to rise due to less competition in the market. When my T-Mobile contract expires in 2 months time I'll rather keep my options open for at least a year and use Net10 prepaid plans & use a cheap prepaid phone. Net10 uses the Verizon, AT&T & T-Mobile networks so it's safer to have more than one network to choose from.
12:29 PM on 03/23/2011
Tim, according to the FCC, wireless penetration is nearly ubiquitous across America. 95%of America is served by three or more providers. For broadband wireless, 90% of America is served by two or more providers. I know this may be hard to believe, but it wasn't lemonade stands that brought this about. Yes, big companies, taking big risks, did this. AT&T is one of them. Thankfully. If we could get past the spectrum scarcity created by the government / policymakers, and didn't have other distortions - like Net Neutrality - regulations, perhaps another way could have been found to jumpstart 4G and next gen services. Regardless, the new company will boost competition. And the direct and adjacent markets, as well as the apps, devices, services and content markets will thrive, too. Consumer will win. I know, it's hard to believe, but it's probably going to happen.
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03:06 PM on 03/23/2011
You just said the word, "but it's PROBABLY going to happen". May happen, could happen, most probably won't happen. ATT is notorious for blocking apps and services, so when consumers want to give their thumbs down to such a company where are they going to go now?
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Dahveed1
I have Flying Monkeys...
11:39 PM on 03/23/2011
Mwendy, less competition doesn't equal a win for the consumer. For proof, look at ATT and the iPhone. When they were the only US service provider, they provided crappy service for a lot of money. Only when Verizon got the iPhone did ATT start offering reasonable plans. Has they're customer service improved? Don't know, I was tired of their crap and went to Verizon.

And I'm a supporter of net neutrality as well. I don't trust ATT or the cable company to prioritize which sites get better and faster access to my computer because I know it won't have ANYTHING to do with what I want and everything to do with their bottom line. I want everyone treated equal so I can decide which sites I want to visit. And don't give me the rhetoric of "you have choices" because I only have 2 choices where I live: ATT and Charter Communication - neither one of them is worth a $hit.
10:53 PM on 03/22/2011
I would have regained some respect for AT&T if they had decided to take even 50% of the $39 billion and spend it on building out their network and fix their many issues but instead they wimped out and decided to take a shortcut which will no doubt make the company (already a messy conglomeration of multiple mergers) even more inefficient, dysfunctional and incompetent. http://www.vaishwords.com/2010/11/rethinking-possible-with-at-wireless.html
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Dahveed1
I have Flying Monkeys...
11:41 PM on 03/23/2011
So true! Instead they purchase a competitor so they can limit your choices and continue with they're poor network and service.
03:52 PM on 03/28/2011
These companies entered the digital age 30 years ago and decided to build their digital networks on the cheap using the existing copper backbone. Various manufacturing companies were happy to provide them with copper overlays like DSL that provided marginal speed increases over a copper circuit but are severely limited as far as future increases. Years later and we see them rapidly moving to wireless services that are currently still years behind similar services in Europe that have been providing wireless digital services to customers with speeds that rival many corporate LANs. We've all paid the price for the Wall Street driven corporate management of these companies that has no real technical vision if they have to pay for it !
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Nicole Dixson
10:02 PM on 03/22/2011
AT&T sucks, yet they are the only carrier that I have had since I got a cell phone. Every time I try to break my contract, they lower my price. Sucky service, but cheap.
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kcwookie
Well behaved workers seldom prosper.
05:10 PM on 03/22/2011
As a T-Mobile customer, I'm looking forward to the merger. I'm tired of T-Mobile's decreasing service. They seem to reduce the quality of my service every year. Now, during the summer, I frequently have to go outside to use my phone because of poor signal strength. My father-in-law has to do that most of the time year around. Both of us live in the Kansas City metro area. Lastly, in November we upgraded to new Android phones, just after our return period was up they put the phones as BOGO so I paid way too much for an Android phone with poor battery life and packed to the walls with crapware I can't get rid of. The entire cell phone industry in the USA is for the birds, but since I pretty much have to do business with one of them, I want an iPhone, something that T-Mobile can't deliver. I like Apple's ecosystem regardless of what the detractors say. My Android phone is crap.

The bottom line is that Congress needs to reform the industry. They need to require all phone makers to offer their phones for sale unlocked. They also need to allow customers to unlock their phones legally once their contract is up. Lastly, they need to regulate the fees and extras charged by the companies. Every company should be required to publish their prices including all fees, this will let the consumer make a qualified, informed decision.
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Dahveed1
I have Flying Monkeys...
11:50 PM on 03/23/2011
Well, the grass is always greener on the other side of the fence. Once you become an ATT customer...well, hopefully it will be an improvement for you.

I has an Droid phone for a day and took it back. I made 2 short calls and the battery was dead by 2:00 pm. The sales guy said, "you just need to learn how to manage the battery better." I said, "Its a smart phone, it should manage its own battery."

I've had the iPhone 1 and 3G with ATT. I left and went to T-Mob because ATT didn't have any signal at my house and I could go month to month on T-Mob. Got home and still no signal. Also, the Nokia phone I got made me miss the droid phone. Anyway, I got the Verizon iPhone the day it came out and been in phone heaven. Its much cheaper than ATT was also.

I agree with your other phone comments. I hate contracts - I want a company to work to keep me, and I want to be able to use my phone on whatever network I want.

Anyway, good luck with T-Mob and the ATT thing. Hope it works out well for you.
HUFFPOST SUPER USER
Sanity Rules
Liberal and anti-conservative
04:28 PM on 03/22/2011
I do agree that the two large companies (AT&T and Verizon) need to be watched to ensure that large monopolistic behemoths aren't created. When that happens, prices soar and innovation slows...
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04:37 PM on 03/22/2011
Too late, it's already happened. Sprint bought Nextel. Now this, then it'll be Verizon buying Sprint. What will be left? Virgin Mobile is in the market, thankfully and a handful of smaller companies that do not have the cell tower coverages of the behemoths.
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MeinNH
Ooooo Silly Me
07:21 AM on 03/23/2011
Virgin Mobile is a Sprint company.
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Dahveed1
I have Flying Monkeys...
11:53 PM on 03/23/2011
I think we need at least 3 strong companies in every market competing for your business. We only have 2 political parties and they're both kinda crappy, so clearly more than 2 companies are needed to provide good competition.
03:53 PM on 03/22/2011
Why is there even a question? somebody point out how many large mergers have been prevented by the govt. over the last 25 years. This will go through, there is nothing that our govt. will do to stop it.
03:35 PM on 03/22/2011
This deal will not be popular with T mobile customers. Imagine renewing a T mobile contract now, knowing that AT@T will own it before it expires, and will be free to invent whatever new charges they feel like. If I was a T mobile customer now, I would retire my contract when it expires and move over to a prepaid company like Straight Talk, where I can get data services and good smartphones at a low price and without a contract.
03:03 PM on 03/22/2011
I believe the corporations. Why would they lie?
QuantProgrammer
Cap welfare benefits at two kids.
03:00 PM on 03/22/2011
This is great news for AT&T's NYC customers. Now we'll finally be able to get decent coverage from TMobile's cell towers.
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jsgaetano
Legum servi sumus ut liberi esse possimus
02:51 PM on 03/22/2011
Time to break up ATT.
 
Again.
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candyekane
Singer, Songwriter, Libertarian, Activist
01:52 PM on 03/22/2011
Im a T mobile customer because I get great T mobile coverage and service in europe where I travel for business frequently. Im happy about the merger because now I can get the I Phone. Yippee.
01:19 PM on 03/22/2011
I'm pretty miffed at the prospect of AT&T flipping the switch on TMO's 3G spectrum. That's eventually going to make any Blackberry or other device configured to use that network useless on AT&T frequencies. My only hope is that it would take a significant amount of time for that to take place--the majority of customers pick up a new phone and contract every 2 years or so.