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Timothy Karr

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Five Things Wrong with AT&T's Mega-Merger

Posted: 03/24/11 11:20 AM ET

AT&T's $39 billion takeover of T-Mobile USA is yet another in the series of large telecom mergers that over time are slowly reassembling the Ma Bell monopoly of old.

It's now left to federal regulators at the Department of Justice and the Federal Communications Commission to decide what's really best for Americans.

Should they let two national carriers dominate our mobile world? Would giving AT&T and Verizon near complete control benefit smart phone users, create more jobs, make broadband access widespread, and fuel our sputtering economy?

Consolidation of the scale being proposed by AT&T resembles the old railroad and oil trusts of the 19th century. It seems unthinkable to suggest that turning one of the most innovative sectors "back to the future" would help. Why go there?

Yet AT&T wields unparalleled political power in Washington. It stands a good chance of convincing regulators to discard with common sense, stand aside and let this mega-merger sail through on approval.

Here are five reasons that all Americans -- and not just T-Mobile and AT&T customers -- should be concerned by the return of the new, old Ma Bell:

1. The merger would further erode what little competition exists in the wireless market.

The merger hands two companies, AT&T and Verizon, control over nearly 80 percent of the wireless market. That translates to widespread abuses of market power, something AT&T is already known for.

In any other industry, allowing this much concentration, especially without any meaningful oversight or regulatory protections, would be unthinkable. By comparison, the top 10 oil producing firms combined control less than 80 percent of the U.S. market, but this wireless merger will give that level of market dominance to just two companies.

Imagine if ExxonMobil were to merge with BP, Shell, Chevron-Texaco, and Citgo. That would net ExxonMobil the same level of market control as AT&T will have with this deal. And unlike the gasoline market, where consumers can just drive another block to choose another station, wireless users are locked into long-term contracts.

2. The merger would result in higher prices and fewer choices for wireless consumers.

AT&T and Verizon currently control nearly two-thirds of the market and have a long history of raising prices in concert, as they both did early last year by requiring all customers on feature phones to add data plans.

Sprint and T-Mobile (the third and fourth largest of the four national carriers) were meant to exert some competitive discipline on the big two. The average fee for AT&T users ($63 per post-paid subscriber) is some 20 percent more than the amount T-Mobile users pay ($52 per T-Mobile &T subscriber).

You take T-Mobile's lower cost structure out of our wireless equation and the remaining providers have even fewer checks against raising prices on every user. And prices have risen steadily, according to J.D. Power and Associates. In December 1998, the monthly Average Revenue Per User (ARPU) for wireless companies was $39.43. By the end of 2010, this has risen to more than $49. This steady price increase comes despite the fact that carriers' own operating costs have declined substantially, as their profits have risen.

This change will be particularly acute for the 34 million people who now subscribe to T-Mobile. Even if AT&T agrees to honor their existing contracts for their remaining length, they will surely see higher prices when those contracts expire or when they need to buy a new handset or make changes to their contracts.

3. This merger will kill tens of thousands of U.S. jobs.

When was the last time a merger actually created jobs for Americans and not more pink slips? This merger is no different. And yet that hasn't stopped AT&T from wrapping itself in the flag by noting that T-Mobile is a subsidiary of a German company.

But T-Mobile USA is based in Bellevue, Washington and employs nearly 40,000 U.S. citizens. The plain fact is that AT&T plans to put these American jobs at risk. Their executives say the plan to save $40 billion through merger "synergies." This means that many of the T-Mobile jobs at retail stores and call centers will be eliminated. The planned shuttering of thousands of wireless towers will result in the firing of an untold number of technicians. And there will be more jobs lost as the cost-cutting effects of this merger ripple through the broader economy.

4. This merger is a raw deal for American innovation.

AT&T has a history of making handset manufactures cripple features like WiFi on devices, and of blocking the use of certain applications like Google Voice and Slingbox.

The merger would stifle innovation both in devices and on the network. The combined carriers would be able to leverage an unfair amount of market power to prioritize which handsets get used, what technologies work on those handsets and which Apps you'll be able to upload from the network (Imagine AT&T prioritizing it's own inferior voice recognition and navigation applications over those offered by Google or a innovating startup).

According to the Wall Street Journal, handset manufacturers are remaining mum on the deal, possibly out of a "fear of angering a powerful customer" in AT&T, which can make or break a device by simply deciding to allow it on its network.

Would a merged AT&T permit any device innovation that challenges its bottom line? Using history as a guide, the likely answer would be, "no."

5. The merger is a threat to free speech and openness on the wireless web.

AT&T along with Verizon has fiercely opposed any wireless Net Neutrality requirements, with AT&T brokering a deal with the FCC to ensure they have the legal right to block online content and charge application developers additional tolls just to reach AT&T customers.

The FCC's weak Net Neutrality decision was the result -- exempting mobile services from openness protections based on Chairman Julius Genachowski's assumptions that competition existed in wireless.

With further consolidation AT&T and Verizon will be in an even stronger position to play gatekeeper on the wireless web, picking winners and losers, limiting our ability to connect and share information and ultimately slowing the pace of mobile Internet innovation.

The fact of this merger shows how the U.S. must have strong Net Neutrality rules, according to Sen. Dick Blumenthal of Connecticut: "Regulatory approval should contain strict conditions to ensure that consumer concerns about cost, access, choice, and competition are adequately addressed. Moreover, such high wireless market concentration raises serious potential net-neutrality concerns that should be addressed. The largest mobile network in the nation must not be allowed to limit access to content in a discriminatory manner."

-- Co-authored with S. Derek Turner, Free Press research director.


 

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HUFFPOST SUPER USER
Danek Greori
02:38 AM on 03/26/2011
You're speaking (or rather, stating) a lot of truth, brother-man. However, the break-up of the Bell Corporation by the US government was nearly 20 years ago. The American people have barely enough memory to remember 2 weeks ago, so two decades past is definitely not something the average citizen is going to have any real recollection of. Just look at our elections. Nearly every public election involves an incumbent who has done unspeakable things to the public and their interests, and yet every runner is given a nearly clean slate the moment they are elected to or re-elected to office.

Bell never really disappeared. They split it up. Corporations were made and renamed, and like some kind of regenerating alien life form it has slowly but surely been re-assembling itself piece by piece. The public is so complacent and pacified by modern technology that if there ever is a move against this monopoly growing in strength it won't be for many many years down the line.

People heard about this merger and the top concerns were "Can I or Will I be able to get an iPhone?" Nothing better could epitomize the mass ignorance and complacency of our citizenry.
02:04 PM on 03/25/2011
I'll give you one - AllTel & Verizon. Now that I have Verizon, I have less options, pay more for text access, and more restrictions. I am sure it will be more of the same.

They divvied up AT&T to smaller companies and now they are all buddying up again - just so consumers have less options and strangled by costs and contracts we can't change.

= One royal pain in the patoot.
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HUFFPOST SUPER USER
AlonzoQuijana
12:32 PM on 03/25/2011
Well, this is certainly bad for consumers, but the Obama administration likes the merger so I'd expect to see a quick green light from DOJ.

1) The deal means that a good number of T-Mobile's now non-union employees will join the Communications Workers of America. The merger has big support from organized labor.

2) ATT is also going to provide broadband access to the poor. Again, part of the deal, and inserted to play right into Obama's goal of getting more people onto high speed internet.

ATT lobbyists apparently had a big say in how the deal was structured. They know how to play the White House. Brilliant.
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CTDFalconer
Think twice, post once.
12:03 PM on 03/25/2011
Hey AT&T, I have an idea for you! If you can round up a giant pile of cash to buy T-mobile, I think there are some better things that you might consider doing first. You've been getting lousy service ratings across the board, with a lot of unhappy customers, so why don't you use that money to hire a genuine, robust customer service team and then use the rest to improve your infrastructure to improve your products and service overall, and win more customers. I know this seems old-fashioned -- competing by actually being competitive instead of buying out the competition, but I think it's a compelling business model. Whaddya say? Give 'er a go? C'mon, you can do it!
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HUFFPOST SUPER USER
kenrynne
Smiling Skeptic, Former Senate & House aide.
10:29 AM on 03/25/2011
So glad we broke up that monopoly to increase choice and reduce costs. Now we're down to 2 choices. Next: Back to the Future: "We're The Phone Company. We don't care."
02:05 PM on 03/25/2011
with you on that one.
10:13 AM on 03/25/2011
Reported in a different news service this morning:

AT&T's spokesman Michael Balmoris said, "We are confident that the facts will demonstrate that the deal is in the public interest and that competition will continue to flourish."

Public interest is a tricky concept, but this guy just said that his company's plan to eliminate a serious competitor will increase competition. And we live in a society where big businesses can say things this nonsensical but regulators (and half the electorate) believe it without question.
12:41 AM on 03/26/2011
sounds like typical corporate double-speak.
HUFFPOST SUPER USER
realitytrumpsbull
Two 'alves of coconut!
06:29 AM on 03/25/2011
I guess from the standpoint of someone that likes to just make phone-call-flavored phone calls, I could really give a darn for all the exotic web-enabled stuff they have, now, and frankly, I miss C.B. radio. I also miss the day when you could talk to the person  standing in front of you without them cutting out to teleconference with their broker in Tokyo or whatever. You also see these people wandering around now with their Bluetooth devices, staring off into space, sometimes wandering right into traffic, and same goes for drivers. How did we ever get along, without being constantly connected? 

I bought a cellphone 15 or so years ago, and it was really cool, they were still a novelty back then, and ran on a VCR camera battery. You had a little satchel for the whole thing, and about 30 minutes talk time before the battery died. Over the years, the phones, have gotten smaller, more efficient, batteries last for days, and and and. And, everyone and their dog now has one, and the dog has text enabled. But, does there finally come a point when we're over-connected? Too much information? A lucrative business, to be sure, but also overhyped, overmarketed, and overused.
04:53 AM on 03/25/2011
Here's something really good about this merger, and all the other mergers mentioned here: EXECUTIVE COMPENSATION. Once the workers have been laid off and all of the other 'efficiencies' have been gained, the folks who run AT&T will be able to reward themselves with even more money than they are paid today. And thanks to the Bush tax cuts, they won't need to pay any taxes on this money, either. The economy will benefit even further as they spend those dollars on furs, cars, 14,000 square foot homes, and more.
05:05 AM on 03/25/2011
Oh, and before your start worrying about those laid off workers, just remember this: They can stretch their savings for a really long time by shopping at Wal Mart, Marshalls, and the many other stores that sell imported goods from China.

May we should merge the House and the Senate.....
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CTDFalconer
Think twice, post once.
11:46 AM on 03/25/2011
...and lay off a bunch of congress people? Maybe not such a bad idea.
04:03 AM on 03/29/2011
That sounds like a great idea! This country has way too many politicians that aren't doing anything productive.
02:55 AM on 03/25/2011
Tim can you add 'too big to fail'. Att is #13 largest firm in the world according to Forbes Global 2000. Aig was #18 in 2008 when the government claimed 'too big to fail'.

Even with those stats att needs a $20 billion loan from jpmorgan.

Future bailout potential.
05:49 AM on 03/25/2011
my thoughts exactly - plus a greater opportunity for big brother to control communications
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HUFFPOST SUPER USER
MiddleMolly
Working to better the USA!
02:06 AM on 03/25/2011
Didn't we all learn about trust-busting in school? Wasn't it presented as a good thing? And now, the "trusts" are back, and it's just as b.ad as it was the first time around.
HUFFPOST SUPER USER
Dad of Marine
Army Vet- Latino Liberal-Progressive - Confident
01:44 AM on 03/25/2011
I worked for at&t for over 25 years. I saw it go from the initial large conglomerate of at&t in 1982, to the breakup of the so called baby bells. This lasted a while until Pac Bell which I was a part of, then became Pacific Telesis subsequently to be bought by Southwestern Bell. It is still really Southwestern Bell but for name sake reasons, it changed it's name back to AT&T. I lost my job because of outsourcing and phasing out of my jobs description as a software developer/tester. This has been the case now for many years where many good jobs are lost to off shore personnel who can be acquired at a much cheaper salary rate. The whole philosophy of the firm has changed dramatically since being acquired by Southwestern Bell, and not for the good. For a company who told us they could not afford many of our jobs, they sure came up with 39 billion pretty quick.
08:42 AM on 03/25/2011
Thanks for that.
HUFFPOST SUPER USER
ETexOpinion
12:42 AM on 03/25/2011
Thanks for writing the truth. I became an AT&T customer last July when I got an iPhone. I dread looking at my bill each month to see what kind of "fee" has been tacked on for something I can't really even prove happened (like my daughter or husband accidentally punched a button and accessed the network when it's not in our plan.) Why can't that feature be turned off if they aren't on a data plan? It makes me think they set it up that way so they can tack on $2 here or $5 and claim that's what happened.
03:20 PM on 03/25/2011
That's exactly why it's like that.  It would not be in their best interest to not be allowed to tack on charges for a slip of the finger.
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ionthegravity
Life is 100% fatal
12:32 AM on 03/25/2011
"It's now left to federal regulators at the Department of Justice and the Federal Communications Commission to decide what's really best for Americans."


In other words.....We're screwed.
Paolo7219
Sometimes doing the right thing means not doing th
01:42 PM on 03/25/2011
I wonder how many current employees of DOJ and the FCC will be getting new jobs, shall we say, "in the private sector" after this mega merger goes through? And, just as an aside, I wonder how long these soon-to-be former government employees will wait--for the sake of appearances--before they "explore new opportunities" in the private sector.
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ionthegravity
Life is 100% fatal
06:59 PM on 03/25/2011
I'm sure it's right there in the fine print. Witness the return of Ma Bell.
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Helzapoppin
Don't Piss Down My Back And Tell Me It's Raining.
12:31 AM on 03/25/2011
This will be bad in just about every way you can possibly imagine. More lost jobs, more lousy service, higher prices, you name it.

I can only hope AT&T over-extends and collapses from its own weight and incompetence.
03:20 PM on 03/25/2011
TBTF
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gravityhunter
Lock, wave n pull
10:39 PM on 03/24/2011
Should they let two giants rule the telecommunications world? Let's see, how did it work out for Visa and Mastercard?
12:01 PM on 03/25/2011
if verizon buys sprint (http://money.cnn.com/2011/03/23/technology/sprint_verizon/), then there would indeed be a duopoly for wireless in the US.

there is at least some diversity beyond Visa/MC with consumer credit cards (Discover, AMEX). further, more and more consumers are relying on debit cards rather than credit cards.