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Tony Schwartz

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The Crash You Can Avoid

Posted: 07/22/10 01:12 PM ET

We live in a world that defines "more, bigger faster" as invariably better.

It's an ethic that places the greatest value on companies that offer ever more products and services, and generate ever higher profits.

It's an ethic that rewards and prizes people who work the longest hours, move at the highest speeds, take the least downtime, and juggle the most tasks at the same time.

But it's also an ethic that can survive and prosper only so long as capacity -- the planet's resources and our own -- exceeds the demand we make on it.

For generations, we've acted on the belief that we can consume as many of the earth's resources as we want, blithely confident that there will always be more where they came from.

We've done much the same with our internal resources. We spend our own internal energy at more and more furious rates, on the assumption that our capacity naturally expands to meet rising demand.

The jig is nearly up.

The problem with "more bigger faster" is that it generates value that is narrow, shallow, and short term -- diminishing returns until there are ultimately no returns at all.

Was the BP disaster an anomalous event, for example, or an inevitable outcome of the world's unquenchable thirst for more and more oil, and a big public company's hunger for higher profit, more and more quickly?

Was the sub-prime debacle a surprising development, or the inescapable outgrowth of a race among large financial institutions to run up profits by creating and selling a product -- deceptively packaged mortgages -- to customers who couldn't reasonably afford them?

Were the flaws in recent cars produced by Toyota -- a company that built its brand on reliability -- anything more than a predictable consequence of ramping up production to manufacture more cars, more quickly to earn more money, faster?

The complexity of the problems we're facing is growing, but our capacity to meet them is diminishing, precisely because we're moving so fast.

We feel compelled to push ourselves harder and more continuously, so we're sleeping less, resting less, sitting at our desks for longer, moving and exercising less, eating fast foods faster, and becoming fatter and less healthy.

In the face of relentlessly rising demand, we feel constant pressure to get more done. Seduced by the new technologies, we juggle multiple activities to try to keep up. We're partially engaged in many things, but rarely fully engaged in anything. By splitting our attention, we sacrifice the qualities we need most: absorbed focus, reflectiveness, creativity and the capacity to think big picture.

Calmness is critical to being able to think clearly and deeply. Instead, feeling stretched and stressed and pushed, we increasingly fuel ourselves with adrenalin, noradrenalin, and cortisol. These "fight or flight" hormones not only wreak havoc on our bodies, but also progressively shut down our prefrontal cortex so we're more reactive, impulsive and focused on our immediate survival rather than thinking long-term.

The way we're working -- and living -- is unsustainable.

We can't remain numb to the consequences of the way we're living indefinitely. Unfortunately, we remain in a shared conspiracy of denial because we don't want to face the sacrifice, pain, and change that recognizing our limits would require.

So what has to change to make us wake up? What will it take for our employers -- and us -- to connect the dots between the way we're working, and the accidents, breakdowns, and disastrous business choices and practices that occur with increasing frequency?

Sadly, I suspect the answer is pain. Change rarely occurs until the pain -- and the costs -- of our current behaviors exceeds our fear of doing something new and different.

We can't change what we don't notice, so awareness is the first step.

What if you set aside a specific time every week to get off the treadmill you're on?

What if you stopped juggling tasks, quieted down, put away your technology, and took some time to reflect on the consequences of the choices you're making?

What would it look like to move from "more, bigger, faster" to "richer, deeper and more satisfying?"

Try taking the audit that follows below for starters. It will tell you a lot about whether you're building your capacity, or draining it.


A version of this post appeared originally on HBR.org

 

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HUFFPOST SUPER USER
land2341
01:30 PM on 07/23/2010
"One of humanity's deepest flaws is its inability to grasp exponential function." Dr. Albert Bartlett

His work on the loss of the three Es is expounded on by Chris Martenson in the Crash Course. Most of what we think of as normal life is unsustainable and it is our inability to see that or adjust for it that worries me the most. Humans are a resilient, creative lot. We could adjust and overcome the upcoming obstacles if we could only agree that we need to try.
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HUFFPOST BLOGGER
Tara Sophia Mohr
Helping you experience more peace and joy.
09:44 AM on 07/23/2010
Thanks Tony. I love the "wake up call" spirit of this article - we need it!

We've gotten lost somewhere along the way - business growth, which is meant - in my opinion - to serve people, to support our quality of life, is now running us. We're spending ourselves to pieces in order to support senseless growth targets.

I think it's helpful to acknowledge that progress, value creation, entrepreneurship, wealth, busyness etc. are all thrilling and compelling to the human mind and without boundaries we will engage in an addictive way.

I see constantly in my coaching practice and in my own life how difficult it is to slow down when we are moving fast. Not just because we are busy, but because emotionally, its uncomfortable to put the breaks on and deal with ourselves.

And it's rich in rewards, and so important.
Thanks,
Tara
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solid
Just North of the Center Independent
09:18 AM on 07/23/2010
Please please please tell this to my boss and Corporate America. I juggle 18 different deadlines at the same time and it is unacceptable by upper management to miss any of the deadlines. Oh, and I have to support their pet visions with a smile in my voice or I'm labeled a malcontent. Bottom line is right now they have workers by the cojones and continue to demand more and more of each person without regard to the health of the employee. Stress levels where I work are very high and not getting any better. I generally get plenty of exercise and eat well to counteract the stress at work. But it's getting to me.......I guess it could be worse. I could be in the ranks of the many unemployed in the U.S.
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EuropeWindAndFire
My micro-bio is pandering approval.
07:58 AM on 07/23/2010
"Progression" has many faces. The "stop and listen"-method you are proposing is one (my little shortcut for your idea above), but also timeconsuming and expensive. There is no time in history that was ever like this. Maybe for a reason? The present method is: Boom-KaBoom, or in other words: Booming economy followed by a crash (creating a bubble and deflating a bubble). This method is creating massive progression at a lightingspeed. It is not really what people can wish for: a steady progressing economy which isstable and fullfilling enough to satisfie the demands of the people. But the problem is, that people will hold back on "change". "Change" is suspect due to that some people cannot see further into the future than their holidays. The one thing though that is demanded by this issue of "stop and listen" is that you invoke a quality amongst CEOs that is called "empathy". In 2010 the world isn't ready for such.

Politicians should have empathy though. When first politicians show empathy, the rest will follow in some generations time. It's a change of politics... a"change" you can believe in. Because the politicians in the end are still by the people for the people. Idealistic? Well, it's my present thought on the more considerate way of developing as I think you propose. It's a long term issue. Not solved overnight. But I do believe you are looking more forward to some time ahead. maybe we don't live to see that day.
06:45 AM on 07/23/2010
Always enjoy reading Tony's thoughts-- This time he echoed the mantra i've been shouting from the rooftops in our current media chaos and frenzy...'Slow down,take the time to really listen"....the quickie audit was however just that..a 'quickie'
Your thoughts would have been enough for me.. didn't need to be booted to another app to sign up for..
will still follow and listen because you always have something good to think about..cheers!
11:09 AM on 07/23/2010
Tellestelle, The audit is just another way to get people to wake up -- something you apparently didn't need. Sorry! Thanks for reading and commenting!
08:19 AM on 07/25/2010
Cheers Tony- enjoy your writing!
12:46 AM on 07/23/2010
I am geting my mba and when i go to work i do not expect to have true day to my self. Sure some days on vaca will not be used writing be on the phone and on emails but most days will. My father was a CFO who worked like that and I expect to work 85 to 95 hours a week the first few years and it does get to me when the people who work 40 to 50 compline about how much money others make.
As for the energy problem I do not think people will be willing to give up there life to save the planet.
i understand it "there are over 6 billon people in this world why should I make sacrifices when in reality one person will not make a difference"
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HUFFPOST SUPER USER
ThePeoplesKey
Writer/General Disreputable Rogue
11:26 PM on 07/22/2010
It took 10 million years for the human population of this planet to reach 1.6 billion people. It only took 100 years to increase it to over 6 billion people. It is unsustainable. It is the root cause of nearly every environmental problem we face. And it's still one of the pillars of economic growth in a capitalistic system that can't be sustained. No one talks about it and whenever I bring it up, no one listens. About all that can be done is for those that choose to face reality to prepare for the worst. If I'm lucky, I won't live to witness it. But if I do, I'll be prepared to survive it. Will you?
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Singha
My micro bio is still pending
02:25 AM on 07/23/2010
'I'll be prepared to survive it. Will you?"

Elaborate, please.
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solid
Just North of the Center Independent
09:22 AM on 07/23/2010
He will be prepared to live off the grid.
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HUFFPOST SUPER USER
ThePeoplesKey
Writer/General Disreputable Rogue
12:17 PM on 07/23/2010
If you're really interested, there is a wealth of information available on the web promoting how to be self sufficient when the need arises. There are many considerations and investments that you should be making now in order to give yourself a chance for survival should the need arise in the future, as I believe it inevitably will if nothing is done about population growth. The interesting thing is, we've proven we can sustain over 6 billion people on this planet (for a time anyway) already. Albeit not necessarily easily or in relative comfort. Creating a population decline doesn't require draconian measures such as choosing who will live and who will die, which is the usual naive response I get when raising this issue. Some simple taxation adjustments (In the western world) that encourage citizens NOT to have children, a carbon tax, and what I call a stake based economic model focused on value vs. money, could start to turn things around in short order. However, I've been around long enough to know that most people won't embrace any discomfort or change at any level, especially if a "long term" view is needed to embrace the ideas. Therefore the only alternative is to prepare for the worst on your own or with a group of people who share your POV . . .
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antaeus
Marriage Equality Is Here
05:22 PM on 07/22/2010
We live in a time when an employer can grudgingly let an employee take a non-vacation vacation--you know, the kind where she has to spend hours each day of the trip writing emails and communicating with the office--and who on the employee's return criticizes her for having been gone at all. Speaking hypothetically, of course.

Getting off the treadmill? In this economy, some employers have no compunction about taking advantage of their upper hand, and slowing down can mean sleeping under a bridge.
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solid
Just North of the Center Independent
09:23 AM on 07/23/2010
Hypothetically? Hahaha.
02:51 PM on 07/22/2010
I do not like the idea of a VAT tax like that in Europe, but we can begin to tax undesireable activities by taxing them heavily. We've got a $700 Billion Pentagon Budget (not counting Veterans Affairs) and two wars underway to protect our access to the world's oil. An immediate $1 a gallon tax on fuel oils (gasoline or diesel) increasing to $5 in a decade would do a lot to deter consumption. If obesity is an issue, then a 100% tax on all forms of entertainment would come in handy (video games, DVD's, rock concerts, production company to network TV show contracts, movies, etc.). A big tax on high sugar and high fat content food stuffs would also help. What needs doing has always been pretty obvious, but there never seems to be the will to overcome the vested interest whose ox is being gored.
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HUFFPOST SUPER USER
Shawn de Montaigne
http://thepiertoforever.webs.com
02:25 PM on 07/22/2010
As long as we continue to give voice to the tenets of suburbanism--consumption, keeping up with the Joneses, status, speed, unconscious cash flow, profits, pesticides, vacuousness, and mindless narcissism--we as a nation will continue to crumble and suffer. And rightly so.

Pain? Most people don't wake up even then, Mr. Schwartz. In fact, as hard experience as shown me time and again, they become even more intransigent.

The answer? I don't pretend to have one.
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solid
Just North of the Center Independent
09:27 AM on 07/23/2010
You are so right. I don't try to keep up with the Joneses, but I don't pretend that I'm a perfect environmental steward either. With all the havoc that 6 billion people and counting are wreaking on planet earth (with the U.S. leading the way), sometime in the future the good times will come crashing down hard. And it will be extremely painful to the human species. Think Mad Max and the Road Warrior.