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Wendell Potter

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Mitt Romney's Health Care Fantasy World

Posted: 01/16/2012 7:58 am

Mitt Romney has taken a lot of heat since he said during a discussion about health care shortly before the New Hampshire primary that, "I like being able to fire people who provide services to me."

Most of the criticism has been in connection with his tenure as CEO of Bain Capital, the firm that invests in ailing businesses and, while he was there, oversaw the firing of thousands of people who worked for those businesses as part of Bain's efforts to return them to profitability.

While Romney's opponents had a field day with that comment, what bothered me most was the former Massachusetts governor's naïve suggestion that anyone but him and his rich friends could actually do what he was suggesting -- fire a health insurer on a whim and hire another one that might provide better service.

Come to think of it, I'm betting that even Mitt Romney might find it difficult to switch from one health insurer to another because of a bad experience with a customer service rep -- unless, of course, he bought his own insurance firm.

One of the things Obamacare haters try to make us believe is that the reform law will reduce "choice and competition." The implication is that in our free market system Americans have a plethora of insurers competing vigorously to sign them up. But the world of health insurance doesn't operate that way -- and it never will without government intervention.

I have met hundreds of people since I started talking and writing about how the insurance industry really operates who would dearly love to fire their insurance companies and enroll in a plan that would provide a better value for their money and really cover what they need.

Just yesterday a friend told me that her brother John was notified earlier this week that, effective February 1, his premiums will increase 41 percent unless he switches to another plan with premiums that will be only (only!) 33 percent higher than what he is paying now. The plan is through his employer, which only offers coverage provided by one insurer.

His employer is not absorbing a nickel of the increase, meaning that John and his coworkers will have to pay the entire amount of additional premium. And if they opt for the plan with premiums that will increase only 33 percent, their copayments and deductibles will be much higher. The copayment for outpatient surgery will jump from $100 to $250, for example.

John does not have the option of choosing a plan offered where he works by another carrier, like Aetna or CIGNA or Kaiser, and he really cannot go shopping for a policy on the individual market. That's because he has a pre-existing condition. John knows the chances of his finding a single insurer that would take him on are slim to none -- at least until 2014 when Obamacare will make it illegal for insurers to refuse to sell coverage to adults with pre-existing conditions.

Even if he were able to find an insurer willing to enroll him, John's premiums and out-of-pocket expenses undoubtedly would be far higher -- and consequently, far less affordable -- than his employer-sponsored options. So he's stuck. Yes, he might elect to fire his insurer, but being able to hire a replacement is nothing more than the remotest of possibilities the way things stand today.

John is facing a predicament similar to the one my son faced a couple of years ago. Alex, who was also enrolled in a plan by the same insurer, got a notice that his premium would be increasing more than 65 percent unless he switched to a plan with much higher deductibles. Like John, he couldn't afford such a hefty premium increase, so he switched. His annual deductible had been $500. Now it is $5,000. And also like John, Alex has a pre-existing condition, meaning his other options were essentially nonexistent.

Romney the presidential candidate was trying to distance himself from the Romney who, as Massachusetts' governor, oversaw the implementation of health care reform that requires all state residents to buy coverage. Although he is loath to admit it, his plan was the model for Obamacare, which has a similar mandate.

"You know, if someone doesn't give me a good service that I need," Romney said in New Hampshire, "I want to say, 'I'm going to go get someone else to provide that service to me.' I want individuals to have their own insurance. That means the insurance company will have an incentive to keep you healthy. It also means if you don't like what they do, you can fire them."

Romney clearly is living in a fantasy world where free-market competition among insurers actually exists and, presumably, would somehow flourish if he were in the White House. Here's hoping a reporter or two covering his campaign will ask him how he plans to pull that off.

John and Alex and a few million other Americans would really like to know.

 
 
 

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Mitt Romney has taken a lot of heat since he said during a discussion about health care shortly before the New Hampshire primary that, "I like being able to fire people who provide services to me." M...
Mitt Romney has taken a lot of heat since he said during a discussion about health care shortly before the New Hampshire primary that, "I like being able to fire people who provide services to me." M...
 
 
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ssnt
670 Economists(6 w/ Nobel Prize) like Mitt's plan
07:45 PM on 01/16/2012
Um, take a look at the number of insurance companies that have gone out of business since Obamacare passed.
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safara
02:51 PM on 01/16/2012
Apologists for capitalism insist on characterizing healthcare as a free market. Very little about our healthcare embodies choice and it is certainly not free. When people get sick they seek a doctor with comparatively little information about the qualifications of the practitioner they choose. Recommendations are often no more than lay impressions of friends based on bedside manner etc. I wonder if the advice of my physician is based upon scientific medical facts or the result of some "treatment modality" promoted by an insurance co., pharmaceutical firm, or device manufacturer. Much of the time I'm convinced that its about the money involved. Employer funded health insurance does nothing to enhance my awareness of its adequacy or quality. I know that profits will be made or enhanced by any illness. Could a government sponsored and carefully monitored single payer non profit system be any worse?
05:47 PM on 01/16/2012
Ask the people of the U.K. who wait up to a year to have heart surgery if they need it. Oh wait their plan is to decrease that time to 3 months to match the european gold standard within the next 6 years. 500 people die on this list a year and countless others have heart attacks while on it.
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Wendell Potter
Analyst at the Center for Public Integrity, author
07:08 PM on 01/16/2012
After you ask the people of the UK, then ask the 50 MILLION Americans who do not have insurance, many of them because insurance companies refuse to sell coverage to them because of a pre-existing condition. Millions of others simply don't have the money to buy private insurance. Most of the people who are uninsured in this country are that that way by choice. Here's something else you might want to do: volunteer at one of the Remote Area Medical health care clinics in the US, where thousands of people, most of them with jobs, wait a year or more to be treated by doctors and nurses who volunteer their time to treat AMERICAN CITIZENS who do not have insurance or who have insurance that falls far short of meeting their needs. You might want to do this before you go to the UK to ask folks over there about health care.
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budanatr
US Expat in EU
11:50 PM on 01/16/2012
Healthcare in the UK is superb. There are certainly errors and some people die who should not have. But for every sad story in the UK there are at least 1000 of them in the US. In the UK if you are in accute need of heart surgery you will get it immediately.

Your narrative may sound convincing to those who do not know better but reality is not with you on this.
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ez14livin
02:41 PM on 01/16/2012
Not just insurance, but almost everything in this country (including political parties) is a "false" choice.

Examples:

Every city I've lived in (six over the past 20 years) has only 2 choices for cable TV; and the pricing is identical. Same with phone service - maybe 3 choices, but pricing the same.

Why can France offer access to the Internet for $10 yet it is (min) $60 here?

Capitalism as practiced in the US is a complete joke and/or travesty of the term
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DocJoseph
A bleeding heart will heal; a cold heart will not
01:56 PM on 01/16/2012
The following is #notintendedtobeafactualstatement:

"What's the problem?" Mitt asked rhetorically as he walked towards the private jet. "If they have no insurance, let them pay cash."
12:23 PM on 01/16/2012
It's not the "lack of choice and competition" which I object to, it's the fact that we will be MANDATED to buy a defective product from for-profit corporations. People will still get their claims rejected by the Big 5 insurers, people are still going to get gouged and have health care denied so these corporate pricks can make a profit! WE NEED SOCIALIZED MEDICINE, NOT HEALTHCARE FOR PROFIT!
05:49 PM on 01/16/2012
Choose to buy your insurance from a nonprofit company. Only 31 % of people in America now have insurance through a for profit insurance company.
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budanatr
US Expat in EU
11:52 PM on 01/16/2012
Yeah right. You live in some Randian fantasy land. A non-profit insurance company offers reasonably priced insurance with realistic benefits. Not.
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wikwox
So there I was, playing the piano....
11:56 AM on 01/16/2012
Conservatives love to talk about competition, in the world of healthcare insurance it largely does not exist as the article notes. America is still rushing to the edge of the healthcare cliff at this point, we can't afford it and nothing seems to prevent it from getting rapidly more expensive. We could have had single payer or a strong public option, what we have is a collection of insurance companies trying to charge as much as they can and pay out as little as they can.
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SirMartinM
02:26 PM on 01/16/2012
It gets worse at the provider level, too. There's no real competition there. You don't "shop around" at hospitals asking how much they charge for this, that and the other; you go where your doctor tells you to go. Doctors can only practice at one or two hospitals due to Medical Staff By-Laws and so on. It's a complicated system that few understand and really can't be reduced to a bumper sticker.

Also, there's little to no correlation between what a provider charges and what they get paid unless you have no insurance.
05:53 PM on 01/16/2012
Why has the U.K. and Canadian healthcare costs soared as well if single payor systems solve the cost inflation problem. Healthcare costs in U.K. are up 50% in 5 years.
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budanatr
US Expat in EU
11:53 PM on 01/16/2012
Canadian healthcare costs have not soared.

Post reliable links for your claims.
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wesleypresley
Anti War since 1968
11:54 AM on 01/16/2012
Thank you Mr. Potter for your great articles. You are always spot on.
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wesleypresley
Anti War since 1968
11:52 AM on 01/16/2012
Thank you Mr. Potter for all of your written articles. You are always spot on in your critiques of the health care industry.
I too had to laugh at at Romney's suggestion that if people did not like their insurance provider they could fire them and move to another company. I think the saddest part of his statement was no one called him out on it in the press. Only the 1% in America can afford to switch health care companies on such a whim. The rest of us are welded to our employer heath care provider, or we pay exorbitant fees and deductibles for our policies.
The only solution to America's health care crisis that I can see is a National Single Payer with a requirement we all participate.
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ckdogs
Veritas
11:14 AM on 01/16/2012
Yes, this is true. There is minimal choice in the "free market". Everyone that I know breaths a sigh of relief when they get to Medicare age, and don't have to worry about being gouged - or worse - cancelled by their insurance company. I have a friend who was in excellent health. Her husband died of cancer, and during that period, she saw a counselor a few times. She had been covered by his insurance from work - but after his death - had to go into the private market. No one would cover her because she had seen a counselor 3 times - said that their statistics showed that people who see counselors use more medical care. She finally found a policy, but it had a huge deductable, and was very costly. Obamacare will stop all of that. I don't think people understand all the good it will do.
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DocJoseph
A bleeding heart will heal; a cold heart will not
01:58 PM on 01/16/2012
"I don't think people understand all the good it will do."

I think you've hit the nail on the head. People will continue to object to it until it benefits them directly, and much of it isn't supposed to take effect until 2014.
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ez14livin
03:19 PM on 01/16/2012
and then those are the same people w/ the signs shouting, 'Keep your gubmitt hands off my medicare"
05:55 PM on 01/16/2012
Obamacare will bring down insurance cost how?
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budanatr
US Expat in EU
11:54 PM on 01/16/2012
Maybe Obamacare will not but single payer and socialized healthcare will.