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If You Send a Bull Into a China Shop, Things Will Be Broken

Posted: 11/08/11 12:30 PM ET

The father of the American nuclear navy was a demanding man. Admiral Hyman Rickover personally interviewed and selected every officer who would serve on a nuclear submarine; it was said of Rickover that he 'had little tolerance for mediocrity, none for stupidity.' At the slightest sign of either fault, a candidate was summarily dismissed. Rickover believed that just one mishap on a nuclear-powered vessel was one too many. Yet, his single-minded commitment to excellence was not always well received, especially at the Pentagon. One of Rickover's axioms was, "If you are going to sin, sin against God, not the bureaucracy. God will forgive you but the bureaucracy won't."

Rickover waged an often lonely war against mediocrity, stupidity and the worst offenses of the Pentagon bureaucracy. For his efforts, he was twice passed over for promotion to admiral. It took a White House threat to change the admiral-selection process to win Rickover his much deserved stars. Yet, he would spend decades fighting a frequently losing battle against the institutional inertia beloved of career Pentagon administrators. Rickover's own basic theory of management was a challenge to that very bureaucracy: "Administration is, or ought to be, a necessary overhead to aid production, and should at all times be kept as low as possible."

Rickover's tumultuous relationship with the Pentagon lasted many years; but he is remembered as a hero for never abandoning his pursuit of excellence -- a pursuit that has given the United States the greatest, safest nuclear navy in the world. To the detriment of America's armed forces, a man cut from the same cloth as Admiral Rickover has had his pursuit of excellence brought to a premature end because he sinned against the bureaucracy.

Clifford Stanley retired from the Marine Corps as a Major General after 33 years in uniform. Then he served as the Executive Vice President of the University of Pennsylvania where he earned his doctorate. He was once again called to serve his country early in 2010, when he was sworn in as Under Secretary of Defense for Personnel and Readiness. In that office, he undertook the herculean task of rededicating the Pentagon to looking after the welfare of all men and women fighting under the flag of the United States. Stanley believed that just one suicide, whether on active duty or after discharge, was one too many. Yet, Stanley's single-minded commitment to his soldiers, sailors, airmen, and Marines -- and his belief that the administrative bureaucracy was there to serve, not to be served -- ran absolutely counter to the culture of mediocrity and inertia that prevails at the Pentagon.

Stanley was presented with a system rife with redundant and ineffectual mid-level administrators and career bureaucrats who did little more than siphon off vital funds and block vital innovations. Stanley was given a mandate from Defense Secretary Robert Gates to repair a broken department, to reduce useless personnel and to reorganize an outmoded system. Stanley cut waste, streamlined operations and removed feckless administrators. But in so doing, he attacked the bureaucracy; and the bureaucracy never forgave him.

Under Secretary Stanley has resigned from the Department of Defense, not because he lacks courage or perseverance, but because the very fabric of the Pentagon's leadership structure will not permit for the kind of change necessary to achieve the critical goals he set. Shocking as it may seem, there are more effective ways for a man of Stanley's talents to serve America's fighting men and women than serving as a high ranking official at the Pentagon. It was not so much that the entrenched bureaucrats under Stanley were incapable of implementing his vision of better, healthier armed forces; it was more so that administrative officials around him were outright inimical to Stanley's belief that every effort must be expended to improve the personnel management system, and that no policy is so sacrosanct that it cannot be discarded in the name of better serving the men and women who fight and die for their country.

Clifford Stanley has not resigned from the cause of improving the lives of American soldiers, sailors, airmen, and marines -- and the veterans of each branch of the armed forces; Stanley has merely removed himself from the bureaucracy that actually impedes and hinders that noble cause. Clifford Stanley's heroic efforts on behalf of America's men and women in uniform will continue. His commitment to excellence, so foreign to the Pentagon bureaucracy, will not be abandoned.

Admiral Hyman Rickover lost his last fight with the Department of Defense bureaucracy when he was forced to retire in 1982; but Rickover's legacy lives on in America's accident-free nuclear navy. Clifford Stanley's legacy of service to his country's warriors not only lives on, but will continue to make a significant difference in their lives, though not through the utterly outmoded, backward, and broken Pentagon personnel system. Rickover delivered his assessment of outmoded and backward system thus: "All men are by nature conservative but conservatism in the military profession is a source of danger to the country. One must be ready to change his line sharply and suddenly, with no concern for the prejudices and memories of what was yesterday. To rest upon formula is a slumber that, prolonged, means death." Clifford Stanley tried to change the Pentagon line sharply, but met with intransigent resistance. What might this mean for the leadership of the Department of Defense?

Winston Churchill had the answer: "This is a time to try men of force and vision and not be exclusively confined to those who are judged thoroughly safe by conventional standards."

 

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The father of the American nuclear navy was a demanding man. Admiral Hyman Rickover personally interviewed and selected every officer who would serve on a nuclear submarine; it was said of Rickover t...
The father of the American nuclear navy was a demanding man. Admiral Hyman Rickover personally interviewed and selected every officer who would serve on a nuclear submarine; it was said of Rickover t...
 
 
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03:11 PM on 11/09/2011
This is an interesting view of Clifford Stanley. I assume you never worked for him in the Personnel and Readiness Organization because you know absolutely nothing about how he misled and mismanaged that organization. I am not one of the people he fired or "reassigned", so I have no personal bone to pick with Stanley. I do have issues with his leadership and management of the organization. He failed miserably. Forget about the million dollar conference room and the senior civilians who resigned or retired under him. Those were almost minsicule in comparison to his complete lack of understanding of the budget process, his inability to make decisions even at the most basic level, and the continual, almost daily, threats he levied toward his staff for their perceived incompetence. His tenure was one of the worst displays of leadership I have seen in my 20+ year career. I was suprised, to say the least, because I thought a former 2-star Marine General would clean up what was already a troubled organization. Instead, he made things much, much worse. He deserved to go.
08:02 AM on 11/09/2011
I served with Cliff Stanley and say with conviction that he was, by far, the most ineffective and despised leader I ever knew during nearly 30 years of active service in the Marine Corps. He lead by fear and was abusive and demeaning to people on a daily basis. It sounds like he tried to "lead" his Pentagon team like he was allowed to "lead" in the Corps, but unlike Marines, career civilians can actually complain about such abuse and have it taken seriously.

Stanley's seniors in the Corps knew he lacked substance, and that his actual results as an FMF commander were abysmal and likely would have caused other officers to be relieved of command. They simply looked the other way and those of us who served at the time know why they chose to do this.

I have a plaque on my desk that has this quote from an ancient Greek philosopher;

"A man's character is his fate"
03:13 PM on 11/09/2011
I would sure like to know your thoughts on why they chose to look the other way. That doesn't seem to be the norm in the USMC. In my experience, Marines are the first to call a spade a spade.
07:21 AM on 11/15/2011
Any officer equal to or senior to him in rank could see that he was a very insecure and in many ways, incompetent leader. He was a supply officer until he was a Major, then suddenly was designated an Infantry officer. The higher ups did this solely to put him on a path that would enable them to eventually promote him to Colonel, and hopefully, higher. The Marine Corps was under a lot of pressure to promote blacks and minorities to senior grades, and there just wasn't many of them serving. So, Stanley was plucked from obscurity and thrust into a path that would at least appear credible in later years.

He didn't serve in the operational roles that typically qualified one for the promotions/subsequent roles he received. Despite lacking the qualifications, he was assigned as a Regimental Commander and proceeded to "lead" that unit as he did the DOD IG. Constant threats of firing, abusive treatment of subordinates and perhaps most troubling, an almost complete lack of knowledge or ability relative to actually leading and operating an Infantry regiment in tactical situations. Stanley was "reassigned" to another role after serving only about a year in what is normally a 2 year command tour. His results, especially the number of officers he relieved during that year, would typically have spelled trouble for other commanders lacking the "special qualifications" Stanley possessed - specifically, he was a black Colonel at a time when the Corps had very few of them
07:24 AM on 11/15/2011
Part III
His "mentoring" of younger black officers had a strong militant tone to it, and I once had a young black Captain come to me complaining about Stanley's racist comments that he often made when only in the presence of other black officers, all of whom were junior to Stanley and kept their mouths shut, lest they anger the "Smiling Assassin" and become his latest victim.

People should seek to speak with those he worked with at the University of Pennsylvania and find out what really happened there during Stanley's tenure, how he "led" and if they say any of what I have described above.

I wish him no ill on a personal level, but I state again, he was, by far, the worst and most ineffective leader I ever witness during my long career in the Corps. I am happy that the brave people at the DOD IG have finally caused senior civilians and military officers to understand that Stanley is unfit to serve in a leadership role and should never again be allowed to be in a position of authority in a federal entity.
07:23 AM on 11/15/2011
Part II
Some may accuse me of being a racist by stating the above, but I assure you I am not. The fact is that when Congress is breathing down the neck of the services, the service chiefs will react and Marine leaders are no exception. There is no doubt among those of us who sat on promotion boards that "the mission" was to find and promote minorities and females, even if they were not the best qualiifed, or in some cases, not qualified.

I sat on a general officers selection board in an administrative role, and literally heard the 3 star general leading it say "We are not leaving until we select at least one minority and one female". And, that's exactly what happened. I saw three legendary, highly decorated combat leaders passed over on this board in favor of a black male and a white female, both of whom had lackluster records and no combat experience.

I will also say that based on years of actual observation of Stanley, and from discussions with black officers who had many personal discussions with him, that Stanley is himself a racist and as such, views any and all people who disagree with him or challenge him in any way, as doing so simply to "keep the black man down".