11/16/2009 05:12 am ET Updated May 25, 2011

Victims Of 'Health Insurance Bureaucracy' Speak Out

Erinn Ackley still remembers her father's words as he struggled with an aggressive form of cancer in 2006. Bill Ackley had health insurance through his job as a public school teacher. But as his life hung in the balance, his insurance company questioned the necessity of a potentially life-saving treatment doctors prescribed and, for a time, refused to pay.

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