12/14/2012 06:48 pm ET Updated Feb 13, 2013

How Schools Communicate With Parents During A Crisis

In the nightmare situation of Friday's shooting in Newtown, Conn., how did parents communicate? How did the school inform parents about what was happening, if their children were safe and what they can do?

Local police received a call from the school in Newtown around 9:30 a.m. ET Friday. A reverse 911 call was sent to parents informing them of the incident, according to USA Today. No word on exactly when the call went out to parents, but one parent told CNN she wasn't clear on which school the tragedy occurred at after hearing the phone message.

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