08/20/2013 08:42 am ET Updated Oct 20, 2013

New Cosi CEO Admits It's Never Been That Great Of A Business


Those tasty free bread samples just aren't luring enough customers to Così (COSI) restaurants. Same-store sales fell 2.7 percent last quarter, reflecting what even top management concedes are the struggling sandwich chain's many problems and lackluster service.

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