10/16/2013 10:34 am ET Updated Oct 17, 2013

Netflix Rep Who Pretended To Be 'Star Trek' Captain Meets William Shatner Himself

Last week, Netflix customer service representative Mike Mears was elated to see a "Star Trek"-themed conversation between him and a subscriber go incredibly viral.

But that thrill was topped on Tuesday after the Trekkie met Captain Kirk himself.

During a TV interview to discuss the now-famous exchange, HLN surprised Mears by bringing on William Shatner, the actor who played the captain of the starship USS Enterprise in the original "Star Trek" series from the 1960s.

When Mears saw Shatner in the studio, it looked as if he might faint. "They told me in advance I'd be talking to a guy who has the Command presence," Shatner said. "I want to see it, Mike."

Shatner went on to order Mears around, like the captain he is. "Stand up straight. Chin out. I said chin out! There you go. Shoulder back. Look up high. Higher, higher. Now fall over backwards." Mears, of course, did as he was told.

HLN host Nischelle Turner asked Mears if he was trying to emulate Shatner in his conversation. "Maybe a little bit. A little bit," Mears admitted.

In an online chat conversation that was later posted on Reddit, Mears and a Netflix customer bantered like members of the "Star Trek" crew trying to fix the ship.

"I have a problem to report," the customer started.

"This is Cpt. Mike of the good ship Netflix, which member of the crew am I speaking with today?" Mears shot back.

When asked how his bosses at Netflix have reacted, Mears said, "They've just been congratulating me and thanking me for doing a good job."



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