Special Investigation: How Insurers Are Hiding Obamacare Benefits From Customers

How Insurers Are Hiding Obamacare Benefits From Customers
US President Barack Obama speaks during an installation ceremony for new FBI Director James Comey at Federal Bureau of Investigation Headquarters in Washington on October 28, 2013. Comey replaces longtime FBI Director Robert Mueller, who recently retired after 12 years leading the organization. AFP PHOTO / Saul LOEB (Photo credit should read SAUL LOEB/AFP/Getty Images)
US President Barack Obama speaks during an installation ceremony for new FBI Director James Comey at Federal Bureau of Investigation Headquarters in Washington on October 28, 2013. Comey replaces longtime FBI Director Robert Mueller, who recently retired after 12 years leading the organization. AFP PHOTO / Saul LOEB (Photo credit should read SAUL LOEB/AFP/Getty Images)

Donna received the letter canceling her insurance plan on Sept. 16. Her insurance company, LifeWise of Washington, told her that they'd identified a new plan for her. If she did nothing, she'd be covered.

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