Joan Burge, a renowned author and administrative expert, has been a visionary for administrative training and development since 1990. One of the first to venture into the administrative training industry, she has become an international administrative expert, trainer, author, and consultant. With more than 36 years of experience in the administrative field, as well as in training, speaking, consulting, and entrepreneurship, Joan Burge equips executive assistants, administrative assistants, secretaries and office support professionals to move beyond task work to higher-level functions that meet the ever-changing demands of today’s workplace.
Architect and Course Developer
Joan Burge is best known for her highly-acclaimed Star Achievement Series®, a 12-part Certification and Designation (CEAP) training program designed to promote “Star Performance” among administrative, support and front-line staff. She is the creator and host of the Annual Conference for Administrative Excellence™, the World Class Assistant™ Certificate program, and more than 40 customized workshops and seminars for administrative professionals.
Joan's most recent work Who Took My Pen ... Again? Secrets From Dynamics Executive Assistants (2012 Burge, Fraze, Freeman) joins her many other groundbreaking books for the administrative profession which include Underneath It All. . Postgraduate Level Revelations Lift Administrative Assistants to New Heights, Become an Inner Circle Assistant, 3 other books and 15 workbooks. She is the editor of Monday Motivators™ weekly e-zine and has been published in more than 100 trade journals. Joan Burge is a featured writer with AdminSecret.com providing monthly articles and is an industry expert providing regular insights to OfficeArrow.com.
Trainer and Professional Speaker
Joan takes her career seriously. She has mastered combining platform skills with facilitation skills to deliver dynamic workshops, seminars, keynotes, and customized programs. Joan has honed her talent for scouting out a company’s core competencies, learning them, and then tailoring her program to incorporate her teachings with relevant company objectives.
Joan’s never-ending quest for providing top-notch educational programs has earned the respect of premier clients like: Bank of Butterfield, Boeing, Caterpillar Inc., Children’s Hospital of Philadelphia, Cisco Systems, Citrix, DC Water & Sewer Authority, Kraft, Humana Inc., Lawrence Livermore Laboratories, Luxottica Retail, Microsoft, National Security Agency, Nationwide Insurance, National Association of REALTORS, Nokia, Ocean Spray, Plante & Moran, PLLC, Procter & Gamble, Rockwell Collins, Sands EXPO, Schwan’s Food Co., Steelcase, Sunoco, University of Pennsylvania, and others.
Joan is on a never-ending quest to provide research-based advice; not just what she thinks or knows from experience. With her passion to fill a niche in the administrative education arena, she continually explores what is necessary to excel in that position.
She is a member of the American Society for Training & Development, the National Speakers Association Las Vegas Chapter, the Southern Nevada Human Resource Association, and the Las Vegas Chamber of Commerce.
Before starting Office Dynamics, Ltd., Joan was an administrative professional for 20 years in 12 different companies in 5 states. She worked her way up from receptionist to assisting CEOs, serving in a variety of industries ranging from small businesses to Fortune 500 companies.