Pam Lyra
Vice President of Customer Satisfaction and Operations at Axcient

As vice president of customer satisfaction for Axcient (http://axcient.com), the leading disaster recovery and business continuity solution provider, Pam is responsible for building and maintaining the industry’s highest quality service team to deliver superior customer experience. In her more than 20-year career, Pam has built a global customer service, training and support presence for WebEx, Trimble and a number of other startups.