Susan Thomas leads the USO Warrior and Family Care programs supporting our nation’s wounded, ill and injured service members, their families and caregivers. Her responsibilities include building collaborative partnerships with many of the high-quality programs and services that exist in both the public and private sectors to improve the quality of life for these deserving men and women by helping them to build their hope and confidence along their recovery journey. From healing and recreation programs to those in the employment and education arenas, USO Warrior and Family Care offers a centralized point of access to these critical services for our nation's wounded and their families -- from the battlefield to the community.
Prior to joining the USO in 2010, Thomas most recently served as vice president for Reingold, Inc. where she worked with federal agencies including the Department of Veterans Affairs to build both internal and external communications strategies for key initiatives impacting our nation’s growing veteran population. She also acted as senior advisor to the associate administrator of capital access at the U.S. Small Business Administration, where she was the senior public relations and communications liaison -- focusing on the SBA’s Patriot Loan Program for veteran small business owners.
Thomas’ work for Greater Philadelphia Chamber of Commerce in developing initiatives to enhance corporate visibility and mobilize volunteers earned her the Region III U.S. Small Business Administration’s Veteran Small Business Champion of the Year award.
Thomas holds an undergraduate degree in communications and marketing from LaSalle University, and a masters in business administration (MBA) from Villanova University. Susan, her husband Eric, and their daughter Violet reside in Arlington, Virginia.