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Director of Content, StellaService
Ty McMahan is the Director of Content at StellaService, a company the evaluates the customer service performance of online retailers. Prior to StellaService, McMahan was a reporter at Dow Jones & Co. covering media, advertising, marketing and e-commerce start-ups, and the venture capital firms that fund those big ideas. His work appeared across the Dow Jones & Co. network, including The Wall Street Journal, and WSJ.com.